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- <scribe> They seem to still be there somewhere because I cannot create an account with one of their names (I get "user already exists" or similar)
- <scribe> I cannot find them for the life of me.
- <scribe> I've searched through the user list. I've tried showing All User, but nothing.
- <scribe> If I look in the User_ database table, I still see them.
- <scribe> My colleague says he tried to associate them to a new organization.
- <scribe> When we go to Site Memeberships, they are shown.
- <scribe> but they cannot login
- <scribe> any ideas what he might have done?
- <cedricbr> hi scribe
- <cedricbr> it seems to me your users are inactive
- <scribe> Hi cedricbr
- <scribe> there was something in the advanced search where we could selected "Any Status"
- <cedricbr> by default, in the admin control panel, you see the users who are active
- <scribe> but we couldn't seem select both "Any Status" and "All Users" at the same time
- <cedricbr> (opening my control panel)
- <cedricbr> which version of Liferay are you using?
- <scribe> When we Select "All Users" we see a couple extra users for the other Organization/Site
- <scribe> 6.1pre
- <cedricbr> in the control panel, in the Users and organisations menu
- <cedricbr> you can make "View all users"
- <cedricbr> then you will get an advanced link
- <cedricbr> under the search box
- <cedricbr> in this advanced menu, you can select the status
- <cedricbr> by default it is active
- <scribe> right, here's the problem.
- <cedricbr> I think you will then see your inactive accounts
- <scribe> When we first go to Users and Organizations...
- <cedricbr> which prevents you from creating new accounts
- <scribe> we get 7 results.
- <scribe> (7 users)
- <cedricbr> yes
- <scribe> when I click Show All Users...
- <scribe> View All Users show 10 results.
- <cedricbr> ah
- <cedricbr> maybe you have some users for specific organizations ?
- <scribe> yes.
- <scribe> My colleague tried to move users to a new organization.
- <scribe> but we can't find them.
- <scribe> so, moving on...
- <scribe> when I click the advanced link and then select Status: Any Status...
- <scribe> I get 7 users again.
- <cedricbr> if you combine, view all users + choose to see users with all status in the advanced link, you should be able to see everyone ...
- <scribe> right, how do I combine?
- <cedricbr> first choose "view / all users"
- <scribe> done, 10 users.
- <bjornjohansson> Did you try to reindex?
- <cedricbr> then go in the advanced link menu
- <cedricbr> and then choose the status
- <bjornjohansson> under server administration
- <cedricbr> yes maybe you can try to reindex too
- <scribe> yeah, I and click Status: Any Status.
- <scribe> and it goes to 7
- <scribe> It is not combining.
- <cedricbr> ok ...
- <cedricbr> I don't know then, sorry :s
- <scribe> trying to reindex....
- <scribe> ok, just tried reindexing...
- <scribe> Now all users are gone
- <scribe> no one shows up anymore.
- <cedricbr> restart your liferay ...
- <cedricbr> it means you've just changed the way to connect to your liferay ?
- <cedricbr> you've just configured an ldap ?
- <cedricbr> because reindexing should not have make you loose your users
- <scribe> I'm restarting.
- <scribe> No, we are not using ldap
- <scribe> still waiting for liferay to restart....
- <scribe> 12:30:07,469 ERROR [LuceneIndexer:128] Error encountered while reindexing
- <scribe> java.lang.IllegalArgumentException: Comparison method violates its general contract!
- <scribe> at java.util.TimSort.mergeLo(TimSort.java:747)
- <scribe> Any advice?
- <cedricbr> the lucene index in the data/lucene folder of your liferay server seems corrupted
- <scribe> When I hit reindex, I get that error from the tomcat logs.
- * rotty3000 has quit (Quit: Leaving.)
- <cedricbr> I'm not sure here, but I think the index should be recreated if you move this folder, and restart your liferay agian
- * rotty3000 (~rotty@74.210.31.18) has joined #liferay
- * ChanServ gives channel operator status to rotty3000
- <rotty3000> Morning All!
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