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nicky9499

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nicky9499
Apr 26th, 2022
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  1. Click to view chat history
  2.  
  3. Dexter C. joined the chat
  4. Dexter C. is here to help you
  5.  
  6. Good day!
  7. Dexter C. is here to help you
  8.  
  9. My name is Dexter C. and I'm your Experience Specialist for today, how can I help?
  10.  
  11. Account +65 92280966 cannot login, verification code never arrives.
  12.  
  13. This is the third time I'm raising this issue, your previous two colleagues disconnected on me. Sort your shit out, this is getting very annoying.
  14. Dexter C. is here to help you
  15.  
  16. I see, let me check why your reservation got cancelled.
  17.  
  18. ?????????????????????????????
  19. Dexter C. is here to help you
  20.  
  21. We apologize if the chat get disconnected.
  22.  
  23. Eh hello, you can read one anot? What reservation cancelled?
  24.  
  25. I'm talking about a separate mobile number-based account not being able to login!
  26. Dexter C. is here to help you
  27.  
  28. I'm sorry, wrong sent.
  29. Dexter C. is here to help you
  30.  
  31. How can I help?
  32.  
  33. ??????????????????????
  34.  
  35. Dude, I have stated the issue no less than TWO TIMES already. Are you paying any attention at all? Yes/No
  36. Dexter C. is here to help you
  37.  
  38. Let me check.
  39.  
  40. Yes/No reply only
  41.  
  42. Are you paying any attention at all?
  43. Dexter C. is here to help you
  44.  
  45. Yes!
  46.  
  47. This is like the most basic of information.
  48.  
  49. OK good so do I need to repeat myself third time? Yes/No
  50. Dexter C. is here to help you
  51.  
  52. Not necessary!
  53. Dexter C. is here to help you
  54.  
  55. Which email did you use?
  56.  
  57. No email! It is a mobile-number-registered account.
  58.  
  59. This is another account that does not contain the bookings tied to that account.
  60. Dexter C. is here to help you
  61.  
  62. Because we are unable to pull up any account for this mobile +65 92280966.
  63. Dexter C. is here to help you
  64.  
  65. Did you made a reservation?
  66.  
  67. Booking reference ID: AEP915857
  68.  
  69. This is one of the bookings tied to that account. Please locate it.
  70.  
  71. Your website account system is a complete mess.
  72. Dexter C. is here to help you
  73.  
  74. Sure, thank you.
  75. Dexter C. is here to help you
  76.  
  77. Do you mind staying online for 3 to 4 minutes while I look into this?
  78.  
  79. Just faster do it why still need to ask me?!
  80.  
  81. I stay online for so long then you guys just disconnect anyway!!!
  82. Dexter C. is here to help you
  83.  
  84. Thanks for waiting, we appreciate your patience. Kindly try to log in using this email nic@ccrx.us.
  85. Dexter C. is here to help you
  86.  
  87. By the way, what do you need for this booking AEP915857?
  88.  
  89. I am already logged in using nic@ccrx.us, how do you think I started this chat?
  90.  
  91. I do not see the other bookings made on +65 92280966 when logged in using nic@ccrx.us
  92. Dexter C. is here to help you
  93.  
  94. Which booking?
  95. Dexter C. is here to help you
  96.  
  97. I'm sorry, but we have yet to receive any feedback from you. This chat session shall be closed shortly because of inactivity. Feel free to chat with us again if you require further assistance. Thank you!
  98.  
  99. -.-
  100.  
  101. AEP915857
  102. Dexter C. is here to help you
  103.  
  104. Good thing you response.
  105.  
  106. Can you..please....for the love of god....use a bit of logical processing and brainpower before asking me questions. PLS. I do not have time to play these games with you guys.
  107. Dexter C. is here to help you
  108.  
  109. Do you need the voucher for this booking AEP915857?
  110.  
  111. I NEED ACCESS TO ACCOUNT 92280966
  112.  
  113. DO YOU UNDERSTAND? YES/NO
  114. Dexter C. is here to help you
  115.  
  116. Do you mind staying online for 3 to 4 minutes while I look into this?
  117.  
  118. GO AND FASTER DO IT STOP ASKING ME STUPID QNS!!!!!!!!
  119. Dexter C. is here to help you
  120.  
  121. Thanks for waiting, we appreciate your patience. Kindly try to log with the same format as this 65-92280966.
  122. Dexter C. is here to help you
  123.  
  124. I'm sorry, but we have yet to receive any feedback from you. This chat session shall be closed shortly because of inactivity. Feel free to chat with us again if you require further assistance. Thank you!
  125.  
  126. Dexter C. left the chat
  127.  
  128. are you joking with me? not allowed to enter "-" in the phone number part
  129.  
  130. AND YOU JOLLY WELL STOP THREATENING TO CLOSE THIS GODDAMN CHAT
  131.  
  132. I WILL REPORT YOU
  133.  
  134. Nhormie M. joined the chat
  135. Nhormie M. is here to help you
  136.  
  137. Hi, my name is Nhormie M. and I'm your Experience Specialist for today. Do give me a moment, I'm looking into this now.
  138. Nhormie M. is here to help you
  139.  
  140. Thank you for patiently waiting.
  141. Nhormie M. is here to help you
  142.  
  143. We sincerely apologize for the inconvenience that has caused you.
  144.  
  145. I'd like to file formal complaint against Dexter C for incompetence and disconnecting before issue resolved.
  146. Nhormie M. is here to help you
  147.  
  148. Could you tell me more about your concern?
  149.  
  150. Please re-read, I will not retype everything.
  151.  
  152. Some more this is such a simple matter, stop wasting my time.
  153. Nhormie M. is here to help you
  154.  
  155. We do apologize as we don't see any chat history above to re-read.
  156.  
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