Im sorry for the ping. This is a sad day for me, and I would like to share it with everyone here. Im not asking for sympathy, but to show you the kind of support BDO has, if you didn't already know. https://puu.sh/AEvAz/7d38a28615.png yes I have been permanently banned. Now before you all say, I reckon you were hacking. I don't even know what 3rd party software I'm being banned for, since I never used any. I'm not ashamed, or afraid to say, that yes, I was in the MrNiceGuy's FishBot discord, nor am I ashamed to say I was also in the PYX Reborn discord, a bot used for the Hystria Hackers. The thing is, I don't fish, I don't grind Hystria, and until recently, I didn't do anything other than afk process, and go to BA with my striker to fight people. My first ticket to them, is the following; https://puu.sh/AEwDy/d3fdf32682.png Their reply, is simply amazing (not) https://puu.sh/AExQW/795ef4edfe.png After I got that reply, I went into extreme detail of my case, as I know i've been wrongfully banned. I even pointed out their own TOS to use in my defence. These links are as follows; https://puu.sh/AECnA/4bd3a17374.png https://puu.sh/AECok/9413f8bb4e.png https://puu.sh/AECp5/4568546e4c.png Yes that was an essay. But every word I said, rang true. And what do you know, guess what amazing reply I got? https://puu.sh/AECql/cc111d6562.png That is the support Black Desert Online offers everyone. When you believe you have been cheated by their own scan, you can not even ask to appeal. It's been fun everyone. Im doing a charge back, and hopefully it goes through, but it's a fair well. :GWnanamiSachiHeart: