pwb.py replace -ref:'User:The Photographer' "[[User:The Photographer|The Photographer]]" "[[User:Wilfredor|Wilfredor]]" -summary:"Bot: Renaming author per username change as requested"


Steward requests/Global permissions/2019-10#add_global_OTRS_member_for_~riley

Steward requests/Global permissions/2018-02#add_global_OTRS_member_for_~riley
Steward requests/Global permissions/2016-03#add_global_OTRS_member_for_Riley_Huntley|

Hi AFBorchert,

A lot of requests will start in native
2020011710004111 - french
2019122610004407 - german
2017100310007562 - russian

** Hi AFBorchert, as I know you speak German, [[ticket:2019122610004407|here]] is a short example of a ticket helping a German speaker in the commons OTRS queue. The most complicated ticket I brought to a close, involving both permissions and an unblock, was in Russian after being requested to help after a significant period of time of no progress being made. That request can be read [[ticket:2017100310007562|here]]. While not my native language, I was requested to help as a Commons admin due to the unblock aspect, and was happy there was a successful outcome. I am rather proud of this one because it's been three years and the user is still editing. There is also a french one [[ticket:2020011710004111|here]] from last week, I have yet to get a response back on that one though. Another complicated ticket that I was requested to be involved in onwiki was [[ticket:2019092710004895|this one]] in Dutch, I was happy to be able to bring it to a close after lots of research and consultation. I always preface that the language is something I am weak in (out of respect for the client) and if at any point there is a communication disconnect or misunderstanding, I seek a native user to assist. I think it's also important to note that I throughly read through all aspects of a request, as a non-native reader can easily find themselves handling a request they do not fully understand. I think I have spent enough time digging back to find examples, but I think as a Commons admin you might agree that it is also an active part of the job when handling Commons:[un]Deletion requests to assess votes/arguments that are sometimes in different languages to assess their weight/validity. ~~~~