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- Welcome to Rackspace. How can I assist you?
- You have been connected to Austin M.
- Customer: Hello austin, I was talking earlier to Ken G.
- Customer: Me and him were talking about a GPS and CDMA combination for GPS location services
- Customer: and that I would need a server for emulate and connect clients to the data.
- Austin M: Ok great
- Austin M: Did you have additional questions for him, or can i help you
- Customer: You can help me, he wanted to talk over the phone, but then he disconnected...
- Customer: But Im sure you can help me as it is easy for me to explain
- Austin M: Ok great, please explain the project and we can point you in the best direction
- Customer: Well Right now running my own servers I have about 10,000 clients
- Customer: What I have is a service that allows a fully interactive GPS locating service that is in realtime
- Customer: using GPS in combination with CDMA towers
- Customer: The application use is for example, a oiling company with their rigs. We put our device on there and whoever is on the client can see every aspect of the vehicles status and how fast it is going and any sort of mechanical operation going on in the vehicle, there can even me a 60fps camera installed in the vehicle as well
- Austin M: Ok great, thanks for all the info
- Austin M: Now you stated you were currently hosting this on your own servers
- Austin M: Would you be looking to host on dedicated hardware here at rackspace...or in a shared environment
- Customer: Dedicated
- Customer: because it is A LOT of work to deal with here.
- Customer: Now, I am emulating the data so I would need to probably cluster your more higher end servers
- Austin M: Ok, understood
- Austin M: And do you have an idea of specs you would be needin on these servers
- Austin M: Like cpu, ram, disk space?
- Customer: Well to be honest what do you guys have for selection?
- Austin M: We do i can send you a link to some server specs and pricing
- Customer: Ok
- Austin M: When would you be looking to have a solution in place?
- Customer: Pretty soon. In the next 48 hours or so.
- Austin M: Ok
- Austin M: Well just to let you know for a multi server configuration there will be a server build time of 5-7 days
- Customer: ok
- Austin M: Let me get some contact details from you if you dont mind...
- Austin M: Full name, company name, email, and phone number
- Customer: Im sorry, I dont disclose that information over the internet like that. Could I please have your phone number I can contact you at first?
- Customer: and this doesnt pertain to you personally, but I do not want another company having my company information.
- Customer: without us talking over the phone seriously first.
- Austin M: Ok - well in order to get accurate pricing for a solution its best you speak with a solution specialist here
- Austin M: So they can provide you a quote
- Austin M: But you can reach our main sales line at 210-312-4000 and ask to speak to me
- Customer: ok thank you VERY much.
- Customer: I will be calling in the next few minutes
- Austin M: Sounds good
- Customer: What is your last name?
- Customer: They are asking for it...
- Austin M: Austin M
- Austin M: Im the only Austin at this company
- Austin M: Should be easy to locate
- Customer: Im talking to Mel, Doesnt seem to know of you at all... -.-
- Austin M: I work a couple seats away from here - she should know who i am
- Austin M: Ask her to direct you to the Austin on her team
- Customer: ok
- Customer: Now I have carl.... does your team know how to use a phone?
- Austin M: Carl..?
- Austin M: If you give me your phone number that would certainly be the easiest way to get in touch
- Customer: Wont work out... my buildings phone system is very VERY weird at the moment and its not quite networked out properly. It would be easier for me to try to find you even at this point.
- Customer: Ok, Carl put me back to mel
- Customer: Now go and get mel to put me to you. Because im tired of being tossed around.
- Austin M: You are not on the phone with Mel right now
- Customer: Yes I am. Im talking to her right now.
- Austin M: i am
- Customer: OH SHIT
- Customer: I CALLED DOMINOS
- Customer: THIS ISNT DOMINOS?
- Customer: MOTHER FUCKER
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