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- EtreCheck version: 5.3.3 (5036)
- Report generated: 2019-09-18 14:24:16
- Download EtreCheck from https://etrecheck.com
- Runtime: 3:59
- Performance: Below Average
- Sandbox: Enabled
- Full drive access: Disabled
- Problem: Other problem
- Description:
- 09/18'2019: Have MacOS Sierra version 10.12.6: Having problem with Mac
- Mail on Mac Airbook. After reading a new email it remains marked as u
- nread. After deleting a read or unread email it remains in the inbox.
- If I use the pull down menu option a read email can be marked as read.
- Pull down menu can also be used to send email to Trash folder. Proble
- m is that these things used to happen without using pull down menus. P
- roblem started out of the blue a few days ago.
- Major Issues: None
- Minor Issues:
- These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
- Low disk space - This machine is running low on free hard drive space.
- Clean up - There are orphan files that could be removed.
- Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
- Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
- 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
- Limited drive access - More information may be available with Full Drive Access.
- Hardware Information:
- MacBook Air (13-inch, Early 2015)
- MacBook Air Model: MacBookAir7,2
- 1 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core
- 4 RAM - Not upgradeable
- BANK 0/DIMM0 - 2 GB DDR3 1600 ok
- BANK 1/DIMM0 - 2 GB DDR3 1600 ok
- Battery: Health = Normal - Cycle count = 72
- Video Information:
- Intel HD Graphics 6000 - VRAM: 1536 MB
- Color LCD 1440 x 900
- Drives:
- disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
- Internal PCI 5.0 GT/s x4 Serial ATA
- disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
- disk0s2 [Core Storage Container] 120.47 GB
- disk1 - Macintosh HD (Journaled HFS+) 120.11 GB (105.70 GB used)
- disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
- Mounted Volumes:
- disk1 - Macintosh HD
- 120.11 GB (105.70 GB used - 14.15 GB free)
- Journaled HFS+
- Mount point: /
- Encrypted
- Network:
- Interface fw0: Thunderbolt FireWire
- Interface en0: Wi-Fi
- 802.11 a/b/g/n/ac
- Interface en3: iPhone
- Interface en2: Bluetooth PAN
- Interface bridge0: Thunderbolt Bridge
- System Software:
- macOS Sierra 10.12.6 (16G2128)
- Time since boot: Less than an hour
- Notifications:
- Notifications not available without Full Drive Access.
- Security:
- System Status
- Gatekeeper: Enabled
- System Integrity Protection: Enabled
- Unsigned Files:
- Launchd: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist
- Executable: /usr/bin/stkLaunchAgent.sh
- Details: Exact match found in the whitelist - probably OK
- Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist
- Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
- Details: Close match found in the whitelist - probably OK
- Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist
- Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchAgents/com.coupons.coupond.plist
- Executable: /Library/Application Support/Coupons/coupond launchd
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/com.atomicbird.macaroni.launchd.plist
- Executable: /Library/PreferencePanes/Macaroni.prefPane/Contents/MacOS/MacaroniTool
- Details: Exact match found in the whitelist - probably OK
- 32-bit Applications:
- 55 32-bit apps
- Kernel Extensions:
- /System/Library/Extensions
- SymIPS.kext (1.3.1)
- System Launch Agents:
- [Not Loaded] 13 Apple tasks
- [Loaded] 163 Apple tasks
- [Running] 110 Apple tasks
- System Launch Daemons:
- [Not Loaded] 42 Apple tasks
- [Loaded] 177 Apple tasks
- [Running] 99 Apple tasks
- [Other] 2 Apple tasks
- Launch Agents:
- [Running] com.amazon.sendtokindle.launcher.plist (? d18c2039 - installed 2015-09-22)
- [Loaded] com.coupons.coupond.plist (? d6de63d4 - installed 2015-09-14)
- [Other] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07)
- [Other] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2015-06-28)
- [Other] com.epson.esua.launcher.plist (? 70512568 - installed 2018-08-02)
- [Other] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2016-12-08)
- [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-02-21)
- Launch Daemons:
- [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-26)
- [Running] com.atomicbird.macaroni.launchd.plist (? 85b057e9 - installed 2019-09-18)
- User Launch Agents:
- [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2014-12-09)
- [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2017-05-02)
- [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09)
- [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09)
- Internet Plug-ins:
- Flip4Mac WMV Plugin: 2.2.1.11 (? - installed 2015-08-21)
- FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-11)
- AdobePDFViewerNPAPI: 11.0.10 (? - installed 2015-08-21)
- AdobePDFViewer: 8.1.0 (? - installed 2015-08-21)
- CANONiMAGEGATEWAYDL: 3.1.0.2 (? - installed 2015-08-21)
- CouponPrinter-FireFox_v2: 5.4.0 (? - installed 2015-09-14)
- Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-11)
- OfficeLiveBrowserPlugin: 12.2.8 (? - installed 2015-08-21)
- RealPlayer Plugin: (? - installed 2015-08-21)
- Silverlight: 5.1.40416.0 (? - installed 2015-09-29)
- iPhotoPhotocast: 7.0 (Apple - installed 2015-08-21)
- Audio Plug-ins:
- BluetoothAudioPlugIn: 5.0.5 (Apple - installed 2019-08-07)
- iSightAudio: 7.7.3 (Apple - installed 2019-08-07)
- AirPlay: 2.0 (Apple - installed 2019-08-07)
- AppleAVBAudio: 506.1 (Apple - installed 2019-08-07)
- AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-08-07)
- Safari Extensions:
- 1 Click PDF - App Store (installed )
- 3rd Party Preference Panes:
- Flash Player (installed 2019-08-26)
- Flip4Mac WMV (installed 2015-08-21)
- Macaroni (installed 2015-08-21)
- Time Machine:
- Time Machine information not available without Full Drive Access.
- Performance:
- System Load: 1.01 (1 min ago) 2.10 (5 min ago) 2.51 (15 min ago)
- Nominal I/O speed: 5.04 MB/s
- File system: 117.36 seconds
- Write speed: 178 MB/s
- Read speed: 1147 MB/s
- CPU Usage Snapshot:
- Type Overall
- System 2 %
- User 6 %
- Idle 92 %
- Top Processes Snapshot by CPU:
- Process (count) CPU (Source - Location)
- EtreCheck 21.87 % (App Store)
- Other processes 10.51 % (?)
- Mail 0.77 % (Apple)
- Epson Scanner Monitor 0.08 % (Seiko Epson Corporation)
- sharingd 0.06 % (Apple)
- Top Processes Snapshot by Memory:
- Process (count) RAM usage (Source - Location)
- EtreCheck 424 MB (App Store)
- App Store 90 MB (Apple)
- iconservicesagent 79 MB (Apple)
- helpd 79 MB (Apple)
- Mail 76 MB (Apple)
- Top Processes Snapshot by Network Use:
- Process (count) Input / Output (Source - Location)
- Mail 153 KB / 29 KB (Apple)
- Other processes 98 KB / 75 KB (?)
- SystemUIServer 0 B / 72 B (Apple)
- spindump_agent 0 B / 0 B (Apple)
- CalNCService 0 B / 0 B (Apple)
- Virtual Memory Information:
- Physical RAM: 4 GB
- Free RAM: 153 MB
- Used RAM: 2.97 GB
- Cached files: 898 MB
- Available RAM: 1.03 GB
- Swap Used: 5 MB
- Software Installs (past 30 days):
- Install Date Name (Version)
- 2019-08-26 Gatekeeper Configuration Data (181)
- 2019-09-11 Adobe Flash Player (10.0)
- 2019-09-12 MRTConfigData (1.49)
- 2019-09-18 EtreCheck (5.3.3)
- Clean up:
- /Library/LaunchAgents/com.epson.esua.launcher.plist
- /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent
- Executable not found
- /Library/LaunchAgents/com.epson.ecrp.launcher.plist
- /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp
- Executable not found
- /Library/LaunchAgents/com.epson.Epson_Low_Ink_Reminder.launcher.plist
- /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent
- Executable not found
- /Library/LaunchAgents/com.epson.eventmanager.agent.plist
- /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager
- Executable not found
- Diagnostics Information (past 7 days):
- Directory /Library/Logs/DiagnosticReports is not accessible.
- Enable Full Drive Access to see more information.
- End of report
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