Upcoming Policy Updates

This page informs users in advance of important changes to the PayPal service, its User Agreement, or other policies. This page displays policy updates with future effective dates. Go to “Past Policy Updates” for previous policy updates.
Amendment to the PayPal User Agreement
Effective Date: Apr 01, 2012
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    Amendment to the PayPal User Agreement

Effective Date: April 1, 2012

    Section 2.3 of the User Agreement (Identity Authentication) is being amended because we are making changes to our customer identification program as a result of changes in the law. Section 2.3 will now read:

        2.3 Identity Authentication. You authorize PayPal, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further information, requiring you to provide your date of birth, a taxpayer identification number and other information that will allow us to reasonably identify you, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report, or verifying your Information against third party databases or through other sources. We may also ask to see your driver’s license or other identifying documents at any time. If you use certain PayPal Services federal law requires that PayPal verify some of your Information. PayPal reserves the right to close, suspend, or limit access to your Account and/or the PayPal Services in the event we are unable to obtain or verify this Information.

    Section 4.12 of the User Agreement (Micropayments for Digital Goods) is being updated to increase the maximum amount received in Taiwan New Dollars (TWD) that may be subject to a reversal without requiring a Dispute escalation from 10.00 TWD to 249.00 TWD.


    Amendment to the PayPal Privacy Policy

Effective Date: April 1, 2012

We have made amendments to the PayPal Privacy Policy to reflect the way PayPal collects, stores and processes your personal information. A few of the changes to the Privacy Policy are highlighted below, however, we recommend you review the updated Policy in its entirety. The amended Privacy Policy is effective April 1, 2012 for existing users and effective upon acceptance for new users.

    How we collect information about you. We have amended this section to address how PayPal collects data from your computer, mobile phone or other access device. We may also collect information about your use and interaction with our website, application or the PayPal Services.

    How we use cookies. We have amended this section to reflect our use of session and persistent cookies, Local Shared Objects (commonly referred to as “Flash Cookies”) and the use of pixel tags. The help section of most browsers or browser add-ons provides instruction on blocking, deleting or disabling cookies.

    Marketing. We have amended this section to address opting-out of notifications via our application and SMS messages.

    How you can access or change your personal information. We have amended this section to include information regarding our account closure process.

    How you can contact us about privacy questions. We have amended our disclosure of PayPal’s recognition as a TRUSTe Privacy Seal holder to comply with TRUSTe’s Website Privacy Certification program requirements.

Amendment to the PayPal User Agreement
Effective Date: Mar 06, 2012
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    Amendment to the PayPal User Agreement

Chargeback fee in the following countries: Albania, Andorra, Bosnia and Herzegovina, Croatia, Iceland, Norway, Russia, Turkey.

The Chargeback Fee shall be amended as follows in relation to users in the countries listed above:

Currency: 	Fee:
Argentine Peso: 	70.00 ARS
Australian Dollar: 	22.00 AUD
Brazilian Real: 	35.00 BRL
Canadian Dollar: 	20.00 CAD
Czech Koruna: 	400.00 CZK
Danish Krone: 	120.00 DKK
Euro: 	16.00 EUR
Hong Kong Dollar: 	155.00 HKD
Hungarian Forint: 	4325 HUF
Israeli Shekel: 	75.00 ILS
Indian Rupee: 	950.00 INR
Japanese Yen: 	1875 JPY
Malaysian Ringgit 	65.00 MYR
Mexican Peso: 	250.00 MXN
New Zealand Dollar: 	28.00 NZD
Norwegian Krone: 	125.00 NOK
Philippine Peso: 	900.00 PHP
Polish Zlotych: 	65.00 PLN
Singapore Dollar: 	28.00 SGD
Swedish Krona: 	150.00 SEK
Swiss Franc: 	22.00 CHF
Taiwan New Dollar: 	625.00 TWD
Thai Baht: 	650.00 THB
Turkish Lira: 	30.00 TRY
U.K. Pounds Sterling:  	14.00 GBP
U.S. Dollar: 	20.00 USD

Fee Cap for receiving eCheck payments in the following countries: Albania, Andorra, Bosnia and Herzegovina, Croatia, Iceland, Norway, Russia, Turkey.

If you are a Seller, your Fees for receiving payments are set out in Exhibit A (Fees) of the User Agreement. Currently, for sellers in the countries listed above, there is a maximum fee per payment for receiving eCheck-funded payments. This fee cap per payment will be increased and will be as listed below. The cap depends on the currency of the received payment.
Currency: 	Fee Cap:
Argentine Peso: 	150.00 ARS
Australian Dollar: 	50.00 AUD
Brazilian Real: 	75.00 BRL
Canadian Dollar: 	45.00 CAD
Czech Koruna: 	850.00 CZK
Danish Krone: 	250.00 DKK
Euro: 	35.00 EUR
Hong Kong Dollar: 	330.00 HKD
Hungarian Forint: 	9250 HUF
Israeli Shekel: 	160.00 ILS
Indian Rupee: 	2000 INR
Japanese Yen: 	4000 JPY
Malaysian Ringgit 	150.00 MYR
Mexican Peso: 	540.00 MXN
New Zealand Dollar: 	60.00 NZD
Norwegian Krone: 	270.00 NOK
Philippine Peso: 	1900.00 PHP
Polish Zlotych: 	140.00 PLN
Singapore Dollar: 	60.00 SGD
Swedish Krona: 	320.00 SEK
Swiss Franc: 	50.00 CHF
Taiwan New Dollar: 	1350.00 TWD
Thai Baht: 	1400.00 THB
Turkish Lira: 	80.00 TRY
U.K. Pounds Sterling:  	30.00 GBP
U.S. Dollar: 	45.00 USD