mCcAFE qUIZ

mCcAFE qUIZ
1.
When texturing milk, what is the acceptable range temperature of heated milk?
 Correct Answer Your Answer
B. 65ºC - 70ºC
*C. 60ºC - 70ºC


D. 70ºC - 80ºC
E. 50ºC - 60ºC

  2.
When milk is not in use, it is okay to keep it at room temperature?
 Correct Answer Your Answer
B. True
*C. False



  3.
What is the time setting for the Press Toaster when preparing Cheese and Tomato Toasted Sandwiches?
 Correct Answer Your Answer
B. 45 Seconds
*C. 110 Seconds

D. 90 Seconds

E. 30 Seconds

  4.
How many centimetres of froth above the rim of the cup does a Cappuccino have?
 Correct Answer Your Answer
B. 2cm
*C. 1cm


D. 1.5cm
E. 0.5cm

  5.
How many slices of ham go on a Toasted Sandwich?
 Correct Answer Your Answer
B. 1
C. 2
*D. 3


E. 4

  6.
Which of the following is the correct build of a Ham, Cheese & Tomato Toasted Sandwich?
 Correct Answer Your Answer
B. Tomato, Ham, Cheese
C. Cheese, Ham Tomato
*D. Ham, Cheese, Tomato


E. Tomato, Cheese, Ham

  7.
What is the secondary shelf life for Banana Bread?
 Correct Answer Your Answer
B. 7 days
C. 36 hours
D. 3 days
E. 24 hours
*F. 2 days



  8.
What are 3 characteristics of correctly texturised milk?
 Correct Answer Your Answer
B. Silky, bubbly, creamy white
*C. Velvety, shiny, dense


D. Dense, velvety, bitter
E. Velvety, bubbly, creamy white

  9.
If the milk is not cold, what effect will this have on the finished product?
 Correct Answer Your Answer
B. The milk will be bitter

*C. The milk will not froth

D. The milk will have a burnt smell
E. The bubbles are really big

  10.
What is the cooling time for McCafe bakery products after baking?
 Correct Answer Your Answer
B. 2 minutes
*C. 5 minutes


D. 10 minutes
E. 4 minutes

  11.
Pre-staged sandwiches without tomato can last up to __ hours in a sealed air tight container.
 Correct Answer Your Answer
B. 3 hours
*C. 8 hours


D. 12 hours
E. 24 hours

  12.
Which McCafe hot drinks are served with chocolate powder?
 Correct Answer Your Answer
B. Cappuccino, Hot Chocolate, Latte, Mocha
*C. Babycino, Cappuccino, Hot Chocolate, Mocha, Vienna


D. Cappuccino, Mocha, Flat White, Hot Chocolate
E. Latte, Flat White, Mocha, Cappuccino

  13.
How often should the milk thermometer be calibrated?
 Correct Answer Your Answer
B. Weekly
*C. Daily


D. Every 2 weeks
E. Monthly

  14.
If you hear a screeching noise when texturing the milk, what could be the possible problem?
 Correct Answer Your Answer
B. Milk is not cold enough
C. Milk is out of date
D. There are high levels of fat in the milk
*E. The steam wand has not been lowered enough into the milk



  15.
To calibrate the thermometer you need to?
 Correct Answer Your Answer
B. Fill hot beverage cup half way with ice and fill with cold water from beverage tower
*C. Fill hot beverage cup to the top with ice and fill with cold water from beverage tower


D. Fill hot beverage cup with ice
E. Fill hot beverage cup with water

  16.
Give your customers ______ in menu choice and display cabinet presentation.
 Correct Answer Your Answer
*B. Variety

C. Consistency
D. Change

E. None of the above

  17.
Steam, slippery floors, electricity and hot surfaces are safety hazards in McCafe.
 Correct Answer Your Answer
B. False
*C. True



  18.
Icing sugar lasts for ____ days in the shaker.
 Correct Answer Your Answer
B. 30 days
*C. 7 days


D. 5 days
E. 14 days

  19.
The perfect espresso is combination of:
 Correct Answer Your Answer
*B. The Espresso machine 25%, the coffee blend 25%, The Barista 50%

C. The Espresso machine 35%, the coffee blend 25%, the Barista 40%
D. The Espresso machine 40%, the coffee blend 20%, the Barista 40%
E. The Espresso machine 40%, the coffee blend 40%, the Barista 20%


  20.
English Breakfast tea cannot be served with milk.
 Correct Answer Your Answer
B. True

*C. False


  21.
It is not necessary to use separate tongs for gluten free products.
 Correct Answer Your Answer
B. True
*C. False



  22.
It is fine to mix soy milk and skim milk.
 Correct Answer Your Answer
*B. Never


C. If you need to, small amounts are fine
D. Yes, because skim milk is fat free

  23.
A separate jug must always be used for soy milk.
 Correct Answer Your Answer
*B. True


C. False

  24.
Coffee art is a great way to delight and enhance the customer's experience.
 Correct Answer Your Answer
*B. True


C. False

  25.
If a customer comes back and complains that their coffee is not hot enough, what should you do?
 Correct Answer Your Answer
*B. Replace the coffee


C. Reheat the coffee
D. Refund the money
E. Ignore customer because you are busy

  26.
Pastries cannot be out of the freezer for more than ___ before baking.
 Correct Answer Your Answer
B. 10 minutes
C. 15 minutes
*D. 5 minutes


E. 7 minutes

  27.
We can use McD Multi-Purpose Sink Detergent if we run out of McD Dishwasher.
 Correct Answer Your Answer
B. True
*C. False



  28.
Crema colour should be:
 Correct Answer Your Answer
*B. Rich black colour topped with a thick honeycomb coloured layer

C. Rich brown colour topped with a thick honeycomb coloured layer

D. Clear brown colour topped with a thin honeycomb coloured layer
E. Clear back colour topped with a thin honeycomb coloured layer

  29.
What kind of cheese is used for sandwiches?
 Correct Answer Your Answer
B. Coon and Gouda cheese
C. Coon and Jarlsberg cheese
*D. Coon and Swiss cheese



  30.
If you are busy and alone in McCafe and you spill a coffee what should you do?
 Correct Answer Your Answer
B. Clean it after you have served all the customers as customers are more important then a drink spill
C. Ignore the customers and clean the spill before you serve them
*D. Apologise to the customer and excuse yourself to ask the Shift Manager for help to clean the coffee spill as it is a hazard


E. Yell from the McCafe to the counter for someone to help you because you are busy and need a drink spill cleaned