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- EtreCheck version: 3.1.5 (343)
- Report generated 2017-04-27 16:15:41
- Download EtreCheck from https://etrecheck.com
- Runtime 1:29
- Performance: Excellent
- Click the [Support] links for help with non-Apple products.
- Click the [Details] links for more information about that line.
- Click the [Remove] links to remove adware.
- Problem: Apps are crashing
- Description:
- Computer is crashing.
- Hardware Information: ⓘ
- MacBook Pro (Retina, 15-inch, Mid 2015)
- [Technical Specifications] - [User Guide] - [Warranty & Service]
- MacBook Pro - model: MacBookPro11,4
- 1 2.2 GHz Intel Core i7 (i7-4770HQ) CPU: 4-core
- 16 GB RAM Not upgradeable
- BANK 0/DIMM0
- 8 GB DDR3 1600 MHz ok
- BANK 1/DIMM0
- 8 GB DDR3 1600 MHz ok
- Bluetooth: Good - Handoff/Airdrop2 supported
- Wireless: en0: 802.11 a/b/g/n/ac
- Battery: Health = Normal - Cycle count = 39
- Video Information: ⓘ
- Intel Iris Pro
- Color LCD 2880 x 1800
- System Software: ⓘ
- macOS Sierra 10.12.4 (16E195) - Time since boot: about 4 hours
- Disk Information: ⓘ
- APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)
- [Show SMART report]
- EFI (disk0s1) <not mounted> : 210 MB
- Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
- Macintosh HD (disk1) / [Startup]: 249.78 GB (123.20 GB free)
- Encrypted AES-XTS Unlocked
- Core Storage: disk0s2 250.14 GB Online
- USB Information: ⓘ
- Apple Inc. Apple Internal Keyboard / Trackpad
- Broadcom Corp. Bluetooth USB Host Controller
- Apple Inc. Apple Watch Magnetic Charging Cable
- Thunderbolt Information: ⓘ
- Apple Inc. thunderbolt_bus
- Configuration files: ⓘ
- /etc/hosts - Count: 6
- Gatekeeper: ⓘ
- Mac App Store and identified developers
- Adware: ⓘ
- ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist
- One adware file found. [Remove]
- Kernel Extensions: ⓘ
- /Library/Application Support/Citrix Receiver
- [not loaded] com.citrix.kext.gusb (12.5.0 - SDK 10.9 - 2017-03-25) [Support]
- System Launch Agents: ⓘ
- [not loaded] 6 Apple tasks
- [loaded] 173 Apple tasks
- [running] 103 Apple tasks
- System Launch Daemons: ⓘ
- [not loaded] 41 Apple tasks
- [loaded] 172 Apple tasks
- [running] 105 Apple tasks
- Launch Agents: ⓘ
- [not loaded] com.adobe.AAM.Updater-1.0.plist (2016-02-09) [Support]
- [failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (2017-01-12) [Support]
- [loaded] com.citrix.AuthManager_Mac.plist (2017-03-25) [Support]
- [running] com.citrix.ReceiverHelper.plist (2017-03-25) [Support]
- [running] com.citrix.ServiceRecords.plist (2017-03-25) [Support]
- [loaded] com.oracle.java.Java-Updater.plist (2017-01-26) [Support]
- Launch Daemons: ⓘ
- [loaded] com.adobe.ARMDC.Communicator.plist (2017-01-12) [Support]
- [loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-12) [Support]
- [loaded] com.adobe.SwitchBoard.plist (2015-11-02) [Support] - /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard: Executable not found!
- [running] com.adobe.agsservice.plist (2017-03-07) [Support]
- [loaded] com.adobe.fpsaud.plist (2017-04-17) [Support]
- [loaded] com.citrix.ctxusbd.plist (2017-02-01) [Support]
- [failed] com.easeus.dataprotectbackup.plist (2017-03-15) [Support] - /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback: Executable not found!
- [loaded] com.malwarebytes.HelperTool.plist (2017-02-01) [Support]
- [loaded] com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]
- [loaded] com.oracle.java.Helper-Tool.plist (2016-12-13) [Support]
- User Launch Agents: ⓘ
- [loaded] com.bittorrent.uTorrent.plist (2017-03-22) Adware! [Remove]
- /usr/bin/open
- [loaded] com.google.keystone.agent.plist (2017-03-28) [Support]
- User Login Items: ⓘ
- iTunesHelper Application (2017-03-23)
- (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
- com.adobe.SwitchBoard.monitor.plist MachInit
- (/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
- Mach Init items are deprecated
- Internet Plug-ins: ⓘ
- AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-02-09) [Support]
- FlashPlayer-10.6: 25.0.0.163 - SDK 10.9 (2017-04-23) [Support]
- QuickTime Plugin: 7.7.3 (2017-04-09)
- Flash Player: 25.0.0.163 - SDK 10.9 (2017-04-23) [Support]
- CitrixICAClientPlugIn: 12.5.0 - SDK 10.11 (2017-03-25) [Support]
- Silverlight: 5.1.41105.0 - SDK 10.6 (2016-01-01) [Support]
- JavaAppletPlugin: Java 8 Update 121 build 13 (2017-01-26) Check version
- Safari Extensions: ⓘ
- Honey - Honey Science Corporation - https://www.joinhoney.com (2017-03-11)
- 3rd Party Preference Panes: ⓘ
- Flash Player (2017-04-17) [Support]
- Java (2017-01-26) [Support]
- Time Machine: ⓘ
- Time Machine not configured!
- Top Processes by CPU: ⓘ
- 6% WindowServer
- 2% fontd
- 1% kernel_task
- 1% com.apple.WebKit.WebContent(5)
- 0% com.apple.WebKit.Networking(2)
- Top Processes by Memory: ⓘ
- 1.76 GB com.apple.WebKit.WebContent(5)
- 991 MB kernel_task
- 508 MB Console
- 393 MB Safari
- 262 MB WhatsApp Helper(2)
- Virtual Memory Information: ⓘ
- 8.96 GB Available RAM
- 4.65 GB Free RAM
- 7.04 GB Used RAM
- 4.30 GB Cached files
- 0 B Swap Used
- Diagnostics Information: ⓘ
- Apr 27, 2017, 11:54:48 AM Self test - passed
- Apr 25, 2017, 04:29:06 PM /Library/Logs/DiagnosticReports/AdobeGCClient_2017-04-25-162906_[redacted].crash
- /Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient
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