SHARE
TWEET

Untitled

a guest Sep 20th, 2019 98 Never
Not a member of Pastebin yet? Sign Up, it unlocks many cool features!
  1. SUMMARY: A well rounded easily approachable individual who attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
  2. · Communicating with diverse customers competently in English and Punjabi while delivering exceptional customer service in both languages
  3. · Computer Savvy (Microsoft Word, Excel, Access)  
  4. · Ensuring dedication to ensure guests satisfaction by remaining accessible and friendly.
  5. · Demonstrating interpersonal and team building skills for building rapport with a diverse range of customers, managers and colleagues
  6. · Working hard, and eager to learn new skills
  7. · Proven ability to work well individually as a team player
  8. · Highly motivated and excellent skill to motivate others
  9. · Meticulous attention to detail
  10. · Results-oriented
  11. · Self-directed
  12. · Time management
  13. · Professional and mature
  14. · Strong problem solver
  15. · Resourceful
  16. · Business writing
  17. ·  Dedicated team player
  18. · Strong interpersonal skills
  19. ·  Understands grammar
  20. ·  Proofreading
  21. · Meeting planning
  22. · Self-starter
  23. · Detailed meeting minutes
  24. · Easily Adaptable
  25. Accomplishments
  26. Received a merit raise for strong attention to detail, exemplary customer service and team-player                attitude.
  27. EXPERIENCE
  28. Sales & Leasing Consultant
  29. April 2019 – September 2019
  30. TMT Auto (Langley)
  31. · Researching market
  32. · Posting advertisements
  33. · Maintaining lot tidiness
  34. · Managing client files/ prospects
  35. · Negotiating leasing/financing terms
  36. · Inspecting vehicles
  37.  
  38.  
  39. 2 / 3
  40. Customer Service Representative  
  41. April 2018 – April 2019
  42. Scotiabank – New Westminster, BC
  43. · Attract potential customers by answering product and service questions; suggesting information about other products and services
  44. · Open customer accounts by recording account information
  45. · Maintain customer records by updating account information
  46. · Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  47. · Maintain financial accounts by processing customer adjustments
  48. · Recommends potential products or services to management by collecting customer information and analyzing customer needs
  49. · Prepare product or service reports by collecting and analyzing customer information
  50. · Contribute to team effort by accomplishing related results as needed
  51.  
  52. MSP Document Processor
  53. June 2017 to September 2017 (Summer internship)
  54. Health Insurance BC – Victoria, BC
  55. • Processing documents provided by the public
  56. • Validating information and documentation provided, rejecting or accepting applications and requests, as appropriate
  57. • Applying the MSP policies and procedures that pertain to the form/correspondence you are processing, at the level of work you are assigned, then updating our IT systems accordingly
  58. • Deciding whether to release personal information to 3rd Party Requesters
  59. • Corresponding with public/providers to explain policy decisions and to seek or provide information
  60.  
  61.  
  62. Receptionist                                                                              
  63. Aug 2016 to June 2017
  64. Maxxam Insurance Services Inc. – Burnaby, BC
  65. · Maintained the front desk and reception are in a neat and organized fashion.  
  66. · Managed the receptionist area, including greeting visitors and responding to telephone and in-person        requests for information.
  67. · Served as central point of contact for all outside vendors.
  68. · Dispersed incoming mail to correct recipients throughout the office.
  69. · Made copies, sent faxes and handled all incoming and outgoing correspondence.
  70. · Organized files, developed spreadsheets, faxed reports and scanned documents.
  71. · Received and distributed faxes and mail in a timely manner.
  72. · Received and screened a high volume of internal and external communications, including email and mail.  
  73.  
  74.  
  75.  
  76.  
  77.  
  78.  
  79.  
  80. 3 / 3
  81. Cashier
  82. Real Canadian Superstore- Superstore, BC
  83. May 2015 to Aug 2016
  84. · Assessed customer needs and responded to questions.  
  85. · Cleaned and straightened work area
  86. · Issued receipts for purchases and gifts
  87. · Bagged merchandise by following standard procedures
  88. · Organized register supplies
  89. · Rotated stock to maintain freshness
  90. · Updated register logs
  91. · Weighed food to determine correct pricing
  92. · Operated cash register with proficiency
  93. · Maintained gift certificate documentation
  94. · Provided professional and courteous service always
  95. · Worked overtime shifts during busy periods
  96.  
  97.  
  98. EDUCATION & CERTIFICATION
  99. · Recently Graduated from Ecole Panorama Ridge Secondary (June,2015)
  100. · Junior Achievement Certificate in Economics and Investment Strategies
  101. · Counterfeit Money Detection Certificate, Bank of Canada
  102. · BCLC Certified
  103. · LLQP Certified  
  104. · Volunteered at Surrey Community Thrift Shop (Newtown)
  105. · School extra-curricular including the leadership team, environmental team, 10,000 Tonight food drive, organizer of school intramural tournaments, spirit week, basketball scorekeeping
  106. · Program leader for young people at Gurmat Youth Camp (Summer, 2014)  
  107. INTERESTS & HOBBIES
  108. · Team athletics – basketball, soccer, volleyball (school/community)
  109. · Personal fitness and training
  110. REFERENCES
  111. Available upon request
RAW Paste Data
We use cookies for various purposes including analytics. By continuing to use Pastebin, you agree to our use of cookies as described in the Cookies Policy. OK, I Understand
 
Top