Not a member of Pastebin yet?
Sign Up,
it unlocks many cool features!
- Fellow Snappians,
- Today's outage requires some explanation. We released an update early this morning around 12:00 AM EST that brought a huge change to SnappzMarket. This change required you to log in and then setup a username. During testing everything was smooth and no problems were found. We have now found the following problems, there status, and reason it happened:
- Slow Connection - FIXED - Some database queries that were made were incorrectly written and have been optimized. Also, our accounts table was using the wrong engine and in turn resulted in queued queries.
- Username Question - FIXED - Many were asked for there username, then once inputed, continually asked. When we stored your encrypted user identification number from the database we stored everyone's as a blank string. Resulting in no updates being made to your account. Resulting in your username never being set.
- Forgot Password - CURRENT ISSUE - Using our current outgoing mail server we had so many new registrations we reached our outbound email quota. This is resulted in no one getting there new passwords on reset. We have purchased another server specifically for mail and are currently setting it up. Once this server is up, there will be no outbound limit.
- We hope that you continue to support SnappzMarket and you continue to enjoy our services. Thank you all for your support and Happy Holidays.
Advertisement
Add Comment
Please, Sign In to add comment
