/**
* This class implements a technical support system. It is
* the top-level class in this project. The support system
* communicates via text input/output in the text terminal.
* This class uses an object of class InputReader to read
* input from the user and an object of class Responder to
* generate responses.
* It contains a loop that repeatedly reads input and
* generates output until the user wants to leave.
*
* @author (Raffi Pratama)
* @version (09-11-2020)
*/
 public class SupportSystem
 {
   private InputReader reader;
   private Responder responder;
   public SupportSystem(){
     reader = new InputReader();
     responder = new Responder();
   }
   //membaca input permasalahan
   public void start(){
     boolean finished = false;
     printWelcome();
     while(!finished){
       String input = reader.getInput();
       if(input.startsWith("selesai")) {
         finished = true;
       }
         else if(input.indexOf("bug")!=-1) {
         String response = responder.generateResponse1();
         System.out.println(response);
       }
       else if(input.indexOf("koneksi")!=-1) {
         String response = responder.generateResponse2();
         System.out.println(response);
       }
       else if(input.indexOf("password")!=-1) {
         String response = responder.generateResponse3();
         System.out.println(response);
       }
       else if(input.indexOf("blue screen")!=-1) {
         String response = responder.generateResponse4();
         System.out.println(response);
        }
       else {
         String response = responder.generateResponse5();
         System.out.println(response);
       }
     }
     printGoodbye();
   }
   //memberi output sapaan dan penutup.
   private void printWelcome()
   {
     System.out.println( "Selamat datang di TechSupport Raffi.");
     System.out.println();
     System.out.println("Apakah ada yang bisa kami bantu?");
     System.out.println( "Kita akan membantumu dalam menyelesaikan masalahmu.");
     System.out.println( "Ketik 'selesai' untuk menutup sistem ini."); }
    private void printGoodbye() {
       System.out.println("Terima kasih telah telah menggunakan tech support kami.");
     }
 }