let {RichEmbed} = require('discord.js')
let e = new RichEmbed()
.setColor('RED')
.setTitle(`Guidelines regarding Network Support.`)
.setDescription(`A list of guidelines and expectations from users when seeking support within the DBM Network.`)
.addField(`1. Support is voluntary.`, `No one is paid to assist you with your issues, all users are volunteers from the community to assist you with your problems.`)
.addField(`2. Research your issues.`, `We aren't here to babysit you and hold your hand while you do everything, utilize the resources you have at your disposal, like [Google](https://google.com), [Stack Exchange](https://stackexchange.com), etc.\nThere are also a wide variety of tutorials for things directly related to DBM, such things are in channels like #support or #theme-general.`)
.addField(`3. We have a support site.`, `If you feel you aren't getting helped, you are more than welcome to visit our [Support Site](https://dbm-support.site) to create a ticket for your troubles. This site is also where warning and ban appeals take place.`)
.addField(`4. Respect the wishes of other members.`, `There won't always be people around to help you when your time of need comes, this doesn't mean to start DMing and mentioning users, have patience. While you may prefer to interact through DMs, others may not, respect that.`)
.addField(`5. Help Vampirism is taboo.`, `[Help Vampires](http://communitymgt.wikia.com/wiki/Help_Vampire) are users who only get support for what they need and offer no real benefits to the community. Don't be surprised if you are thought to he a help vampire and no one wishes to assist.`)
.addField(`6. Pirates can walk the plank.`, `We have a zero tolerance piracy policy. They get no help, nothing. Any user found to be using a cracked version of DBM will be immediately banned, only allowed to return after purchasing DBM.`)
.addField(`7. Deals, Scams and Hackers, Oh my!`, `Anything that happens between you and another user is none of our concern, you are expected to maintain proper security practices as well as conduct yourself to keep you safe. We won't offer any assistance or demerits if you cause yourself to get scammed. It is NOT our responsibility.`)
msg.channel.send(e)