EA Chat Log... Names are censored so this EPIC agent doesn't get fired.

Agent: Hi, my name is Agent. How may I help you?
Agent: Hello
random@live.com: Hi
Agent: Please explain me your issue so that I can help you.
random@live.com: I play Battlefield Heroes and had a question.. is using cheats allowed?
random@live.com: I enjoy aimbotting and no spreading them
Agent: Welll.
Agent: Let me check.
Agent: Well you can use cheats.
Agent: Is there anything else I can help you with today?
random@live.com: Really? And I wouldn't get banned?
Agent: its up to the server you play.
Agent: right we are not taking action.
random@live.com: So the server I play on... how can I avoid getting banned
Agent: But if we got to see too much hacks use then may be there would be some policy.
Agent: ban is never permanent.
Agent: So it will be uplifted after a while.
random@live.com: Ok that sounds good: Can you give me advice on how to hide cheats from server admins... like what should I do to make it less obvious so people don't report me
Agent: I suggest you to use cheats at correct time not always.
Agent: it will make you on safer side
random@live.com: Ok I see... so not always hack right?
random@live.com: And what should I do WHEN I hack to make it less obvious
Agent: And if admins spectact you and see you hacking,they first warn you.
random@live.com: Have you ever hacked? You seem really helpful I appreciate it...
Agent: Well I have not used too much hacks.
Agent: but I am aware of there uses.
Agent: Speed hack is easily
Agent: catchable
random@live.com: Hmmm well the hack I have has:
random@live.com: Aimbot,
random@live.com: Wallhack
Agent: tell if you have any doubt.
random@live.com: No Spread
random@live.com: but yeah thanks... what about shooting stealthed commandos... that will give it away right?
Agent: So,you take head shots and killing through wall too ,via spam spot.
random@live.com: ummm
random@live.com: well yeah do you want me to paste my hack settings in the chat?
Agent: No.
Agent: It's ok.
random@live.com: Well ok thanks for your help
random@live.com: ill definetly keep this in mind
Agent: I sincerely regret any inconvenience caused due to this issue.
random@live.com: No not at all
random@live.com: you really helped
Agent: Tell me for any more help.
Agent: It was my pleasure to assist you. I would greatly appreciate your taking the time to complete the survey which you will receive in your email.Could you please do it for me? We appreciate your feedback. It helps us to improve our services
Agent: You are always welcome.
random@live.com: I will
random@live.com: thank you for helping me.. ill go own some noobs with aimbot now
Agent: I am good in FPS games,so avois hacks
random@live.com: but more carefully
Agent: yes.
Agent: have a wonderful day.
random@live.com: you too
random@live.com: bye
You have disconnected.