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iMac Etrebin response

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May 11th, 2020
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  1. EtreCheck version: 5.5.5 (5111)
  2. Report generated: 2020-05-11 13:53:20
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 2:27
  5. Performance: Excellent
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Beachballing
  10. Description:
  11. Finder is unresponsive every time I start the Mac or try to open files
  12.  
  13. Major Issues:
  14. Anything that appears on this list needs immediate attention.
  15. No Time Machine backup - Time Machine backup not found.
  16.  
  17. Minor Issues:
  18. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  19. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  20. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  21. Limited drive access - More information may be available with Full Drive Access.
  22. Kernel extensions present - This machine has kernel extensions that may not work in the future.
  23.  
  24. Hardware Information:
  25. iMac (Retina 5K, 27-inch, 2017)
  26. iMac Model: iMac18,3
  27. 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core
  28. 8 RAM - Upgradeable
  29. BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  30. BANK 0/DIMM1 - Empty
  31. BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  32. BANK 1/DIMM1 - Empty
  33.  
  34. Video Information:
  35. Radeon Pro 570 - VRAM: 4 GB
  36. iMac (built-in) 5120 x 2880
  37.  
  38. Drives:
  39. disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
  40. Internal PCI-Express 8.0 GT/s x2 NVM Express
  41. disk0s1 - EFI [EFI] 315 MB
  42. disk0s2 [APFS Fusion Drive] 27.69 GB
  43. disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes)
  44. disk2s1 - M*****************i (APFS) [APFS Virtual drive] (Shared - 742.92 GB used)
  45. disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
  46. disk2s3 - Recovery (APFS) [Recovery] (Shared)
  47. disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
  48. disk2s5 - Macintosh HD (APFS) (Shared - 11.19 GB used)
  49.  
  50. disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
  51. Internal SATA 6 Gigabit Serial ATA
  52. disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  53. disk1s2 [APFS Fusion Drive] 1000.00 GB
  54. disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes)
  55. disk2s1 - M*****************i (APFS) [APFS Virtual drive] (Shared - 742.92 GB used)
  56. disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
  57. disk2s3 - Recovery (APFS) [Recovery] (Shared)
  58. disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
  59. disk2s5 - Macintosh HD (APFS) (Shared - 11.19 GB used)
  60.  
  61. disk3 - TOSHIBA External USB 3.0 1.00 TB
  62. External USB 5 Gbit/s USB
  63. disk3s1 - B****C (Journaled HFS+) 300.13 GB (96.22 GB used)
  64. disk3s2 - B********S (MS-DOS FAT32) 700.07 GB (486.24 GB used)
  65.  
  66. disk4 - TOSHIBA TransMemory 31.00 GB
  67. External USB 480 Mbit/s USB
  68. disk4s1 31.00 GB (8.82 GB used)
  69.  
  70. Mounted Volumes:
  71. disk2s1 - M*****************i [APFS Virtual drive]
  72. 1.03 TB (Shared - 742.92 GB used, 277.12 GB available, 266.29 GB free)
  73. APFS
  74. Mount point: /System/Volumes/Data
  75. Encrypted
  76.  
  77. disk2s4 - VM [APFS VM]
  78. 1.03 TB (Shared - 2.15 GB used, 266.29 GB free)
  79. APFS
  80. Mount point: /private/var/vm
  81.  
  82. disk2s5 - Macintosh HD
  83. 1.03 TB (Shared - 11.19 GB used, 277.12 GB available, 266.29 GB free)
  84. APFS
  85. Mount point: /
  86. Encrypted
  87. Read-only: Yes
  88.  
  89. disk3s1 - B****C
  90. 300.13 GB (96.22 GB used, 204.22 GB available, 203.91 GB free)
  91. Journaled HFS+
  92. Mount point: /Volumes/B****C
  93. Owners enabled: No
  94.  
  95. disk3s2 - B********S
  96. 700.07 GB (486.24 GB used, 213.98 GB available, 213.66 GB free)
  97. MS-DOS FAT32
  98. Mount point: /Volumes/B********S
  99.  
  100. disk4s1
  101. 31.00 GB (8.82 GB used, 22.49 GB available, 22.17 GB free)
  102. Mount point: /Volumes/Untitled
  103.  
  104. Network:
  105. Interface en0: Ethernet
  106. Interface en1: Wi-Fi
  107. 802.11 a/b/g/n/ac
  108. Interface en8: iPhone 2
  109. Interface en4: Bluetooth PAN
  110. Interface bridge0: Thunderbolt Bridge
  111.  
  112. System Software:
  113. macOS Catalina 10.15.4 (19E287)
  114. Time since boot: Less than an hour
  115.  
  116. Configuration Files:
  117. /etc/hosts - Count: 31
  118.  
  119. Notifications:
  120. Notifications not available without Full Drive Access.
  121.  
  122. Security:
  123. System Status
  124. Gatekeeper: Enabled
  125. System Integrity Protection: Enabled
  126.  
  127. Antivirus software: Apple
  128.  
  129. Unsigned Files:
  130. Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist
  131. Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d
  132. Details: Exact match found in the whitelist - probably OK
  133.  
  134. Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
  135. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
  136. Details: Exact match found in the whitelist - probably OK
  137.  
  138. Launchd: ~/Library/LaunchAgents/com.figma.daemon.plist
  139. Executable: ~/Library/Application Support/Figma/FigmaDaemon.app/Contents/MacOS/FigmaDaemon
  140. Details: Exact match found in the whitelist - probably OK
  141.  
  142. Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
  143. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
  144. Details: Exact match found in the whitelist - probably OK
  145.  
  146. Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
  147. Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public
  148. Details: Exact match found in the whitelist - probably OK
  149.  
  150. Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
  151. Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
  152. Details: Exact match found in the whitelist - probably OK
  153.  
  154. Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
  155. Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz
  156. Details: Exact match found in the whitelist - probably OK
  157.  
  158. Apps: 16
  159.  
  160. 32-bit Applications:
  161. 18 32-bit apps
  162.  
  163. Kernel Extensions:
  164. /Library/Application Support/VirtualBox
  165. VBoxDrv.kext (5.2.20)
  166. VBoxNetAdp.kext (5.2.20)
  167. VBoxNetFlt.kext (5.2.20)
  168. VBoxUSB.kext (5.2.20)
  169.  
  170. System Launch Agents:
  171. [Not Loaded] 16 Apple tasks
  172. [Loaded] 177 Apple tasks
  173. [Running] 120 Apple tasks
  174.  
  175. System Launch Daemons:
  176. [Not Loaded] 34 Apple tasks
  177. [Loaded] 179 Apple tasks
  178. [Running] 124 Apple tasks
  179.  
  180. Launch Agents:
  181. [Running] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-29)
  182. [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-01-30)
  183. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-22)
  184. [Running] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-22)
  185. [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-21)
  186. [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26)
  187.  
  188. Launch Daemons:
  189. [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-09-04)
  190. [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-09-04)
  191. [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-01-30)
  192. [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-22)
  193. [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21)
  194. [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-09-03)
  195. [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-21)
  196. [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-06-11)
  197. [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26)
  198. [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-01-09)
  199.  
  200. User Launch Agents:
  201. [Running] com.figma.daemon.plist (? 0 - installed 2020-04-05)
  202. [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12)
  203. [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12)
  204. [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2020-02-22)
  205.  
  206. User Login Items:
  207. [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-09-03)
  208. Modern Login Item
  209. /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
  210.  
  211. [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-09-03)
  212. Modern Login Item
  213. /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
  214.  
  215. [Not Loaded] Slack Login Helper (App Store - installed 2020-05-02)
  216. Modern Login Item
  217. /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app
  218.  
  219. Internet Plug-ins:
  220. AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-07-29)
  221. AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-07-29)
  222. ZoomUsPlugIn: 4.6.11 (20561.0413) (Zoom Video Communications, Inc. - installed 2020-04-19)
  223. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-01-30)
  224.  
  225. User Internet Plug-ins:
  226. User Internet Plug-ins need Full Drive Access
  227.  
  228. User Audio Plug-ins:
  229. User Audio Plug-ins need Full Drive Access
  230.  
  231. User iTunes Plug-ins:
  232. User iTunes Plug-ins need Full Drive Access
  233.  
  234. Time Machine:
  235. Time Machine Not Configured!
  236.  
  237. Performance:
  238. System Load: 1.46 (1 min ago) 1.26 (5 min ago) 1.23 (15 min ago)
  239. Nominal I/O speed: 3.90 MB/s
  240. File system: 30.57 seconds
  241. Write speed: 413 MB/s
  242. Read speed: 1411 MB/s
  243.  
  244. CPU Usage Snapshot:
  245. Type Overall
  246. System: 8 %
  247. User: 16 %
  248. Idle: 76 %
  249.  
  250. Top Processes Snapshot by CPU:
  251. Process (count) CPU (Source - Location)
  252. Other processes 63.00 % (?)
  253. trustd 18.52 % (Apple)
  254. EtreCheck 7.28 % (App Store)
  255. helpd 2.15 % (Apple)
  256. bird 1.06 % (Apple)
  257.  
  258. Top Processes Snapshot by Memory:
  259. Process (count) RAM usage (Source - Location)
  260. EtreCheck 458 MB (App Store)
  261. Google Chrome 170 MB (Google, Inc.)
  262. App Store 138 MB (Apple)
  263. Finder 61 MB (Apple)
  264. accountsd 60 MB (Apple)
  265.  
  266. Top Processes Snapshot by Network Use:
  267. Process (count) Input / Output (Source - Location)
  268. Other processes 288 KB / 308 KB (?)
  269. SystemUIServer 0 B / 64 B (Apple)
  270. mdworker_shared 0 B / 0 B (Apple)
  271. spindump_agent 0 B / 0 B (Apple)
  272. backgroundtaskmanagementagent 0 B / 0 B (Apple)
  273.  
  274. Virtual Memory Information:
  275. Physical RAM: 8 GB
  276.  
  277. Free RAM: 102 MB
  278. Used RAM: 5.72 GB
  279. Cached files: 2.18 GB
  280.  
  281. Available RAM: 2.28 GB
  282. Swap Used: 0 B
  283.  
  284. Software Installs (past 30 days):
  285. Install Date Name (Version)
  286. 2020-04-15 Microsoft Word for Mac
  287. 2020-04-15 Microsoft Excel for Mac
  288. 2020-04-15 Microsoft PowerPoint for Mac
  289. 2020-04-15 Microsoft Outlook for Mac
  290. 2020-04-19 Zoom (4.6.20561.0413)
  291. 2020-04-21 Microsoft AutoUpdate
  292. 2020-05-01 XProtectPlistConfigData (2120)
  293. 2020-05-02 The Unarchiver (4.2.1)
  294. 2020-05-02 Telegram (6.1.2)
  295. 2020-05-02 Slack (4.5.0)
  296. 2020-05-02 Kindle (1.28.0)
  297. 2020-05-02 Numbers (10.0)
  298. 2020-05-02 Pages (10.0)
  299. 2020-05-02 Keynote (10.0)
  300. 2020-05-10 Aggiornamento macOS Catalina 10.15.4
  301. 2020-05-10 Gatekeeper Compatibility Data (1.0)
  302. 2020-05-10 MRTConfigData (1.59)
  303. 2020-05-11 EtreCheck (5.5.5)
  304.  
  305. Diagnostics Information (past 7-30 days):
  306. Directory /Library/Logs/DiagnosticReports is not accessible.
  307. Enable Full Drive Access to see more information.
  308.  
  309. End of report
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