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complete fax error

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Apr 25th, 2018
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  1. Apr 25 19:50:16 apps01-central 2600hz[12892]: |bb7f3a6f1ee4b8f9|fax_jobs:378(<0.29099.12>) fax job a154915fd0a4196967862012726b808e locked for executing
  2. Apr 25 19:50:16 apps01-central 2600hz[12892]: |8cde7740d836b4f1|kz_amqp_channel:234(<0.990.0>) published to configuration(direct) exchange (routing key doc_edited.faxes.fax.a154915fd0a4196967862012726b808e) via <0.1001.0>
  3. Apr 25 19:50:16 apps01-central 2600hz[12892]: |d1bafc1167e7a6aa|kz_amqp_channel:234(<0.939.0>) published to fax(direct) exchange (routing key fax.start.job.a154915fd0a4196967862012726b808e) via <0.958.0>
  4. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:1250(<0.12092.13>) channel started, let's connect
  5. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:388(<0.12092.13>) declared queue kazoo_apps@apps01-central.domain.com-<0.12092.13>-f97c8d8e via channel <0.11190.13>
  6. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:414(<0.12092.13>) created consumer amq.ctag-MeBCEpTFKqINmUW3Vdvj0A via channel <0.11190.13>
  7. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:972(<0.12092.13>) queue started: kazoo_apps@apps01-central.domain.com-<0.12092.13>-f97c8d8e
  8. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:1122(<0.12092.13>) creating new binding: 'self'
  9. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:407(<0.12092.13>) bound kazoo_apps@apps01-central.domain.com-<0.12092.13>-f97c8d8e to targeted exchange (routing key kazoo_apps@apps01-central.domain.com-<0.12092.13>-f97c8d8e) via channel <0.11190.13>
  10. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:1122(<0.12092.13>) creating new binding: 'fax'
  11. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:407(<0.12092.13>) bound kazoo_apps@apps01-central.domain.com-<0.12092.13>-f97c8d8e to targeted exchange (routing key kazoo_apps@apps01-central.domain.com-<0.12092.13>-f97c8d8e) via channel <0.11190.13>
  12. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_history:73(<0.12092.13>) not tracking history for known command queue.bind from <0.12092.13>
  13. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:1122(<0.12092.13>) creating new binding: 'call'
  14. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:407(<0.12092.13>) bound kazoo_apps@apps01-central.domain.com-<0.12092.13>-f97c8d8e to callevt exchange (routing key call.CHANNEL_FAX_STATUS.557315207abf6391f4b5680a6373f2d3) via channel <0.11190.13>
  15. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:346(<0.12092.13>) fax worker discovered queue name kazoo_apps@apps01-central.domain.com-<0.12092.13>-f97c8d8e
  16. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:350(<0.12092.13>) fax worker is consuming : true
  17. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:258(<0.12092.13>) acquired job a154915fd0a4196967862012726b808e
  18. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:234(<0.12092.13>) published to fax(direct) exchange (routing key fax.status.cc8847f0073121077588f960fad424b4.a154915fd0a4196967862012726b808e) via <0.11190.13>
  19. Apr 25 19:50:16 apps01-central 2600hz[12892]: |db672b8459c2e82a|kz_amqp_channel:234(<0.987.0>) published to configuration(direct) exchange (routing key doc_edited.faxes.fax.a154915fd0a4196967862012726b808e) via <0.937.0>
  20. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:234(<0.12092.13>) published to fax(direct) exchange (routing key fax.status.cc8847f0073121077588f960fad424b4.a154915fd0a4196967862012726b808e) via <0.11190.13>
  21. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:234(<0.12092.13>) published to fax(direct) exchange (routing key fax.status.cc8847f0073121077588f960fad424b4.a154915fd0a4196967862012726b808e) via <0.11190.13>
  22. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:836(<0.12092.13>) preparing fax contents
  23. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:858(<0.12092.13>) attempting to convert pdf: /usr/bin/gs -q -r204x98 -g1728x1078 -dNOPAUSE -dBATCH -dSAFER -sDEVICE=tiffg3 -sOutputFile=/tmp/a154915fd0a4196967862012726b808e.tiff -- /tmp/a154915fd0a4196967862012726b808e.pdf > /dev/null 2>&1&& echo -n success
  24. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:1094(<0.12092.13>) file /tmp/a154915fd0a4196967862012726b808e.tiff exists, validating
  25. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:1114(<0.12092.13>) tiff check succeeded converting to pdf
  26. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:234(<0.12092.13>) published to fax(direct) exchange (routing key fax.status.cc8847f0073121077588f960fad424b4.a154915fd0a4196967862012726b808e) via <0.11190.13>
  27. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:985(<0.12092.13>) sending fax originate request a154915fd0a4196967862012726b808e with call-id 557315207abf6391f4b5680a6373f2d3
  28. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:234(<0.12092.13>) published to resource(direct) exchange (routing key offnet.resource.req) via <0.11190.13>
  29. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_outbound:58(<0.12109.13>) received outbound audio resource request for +13057674899 from account cc8847f0073121077588f960fad424b4
  30. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|knm_phone_number:417(<0.12109.13>) failed to open +13057674899 in numbers%2F%2B1305: not_found
  31. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|knm_port_request:105(<0.12109.13>) failed to query for port number '+13057674899': not_found
  32. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_util:454(<0.12109.13>) account e653ad62284045fdf196065a081d87ac is in the account hierarchy of cc8847f0073121077588f960fad424b4
  33. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:248(<0.12109.13>) account cc8847f0073121077588f960fad424b4 is using the local resources of e653ad62284045fdf196065a081d87ac
  34. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:254(<0.12109.13>) attempting to find local resources for e653ad62284045fdf196065a081d87ac
  35. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:421(<0.12109.13>) filtering resources by flags
  36. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:447(<0.12109.13>) resource e44f0af3509f10e70658595664ba6773-caribbean does not have the required flag: fax
  37. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:447(<0.12109.13>) resource e44f0af3509f10e70658595664ba6773-did_us does not have the required flag: fax
  38. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:447(<0.12109.13>) resource e44f0af3509f10e70658595664ba6773-international does not have the required flag: fax
  39. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:447(<0.12109.13>) resource e44f0af3509f10e70658595664ba6773-tollfree_us does not have the required flag: fax
  40. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:447(<0.12109.13>) resource e44f0af3509f10e70658595664ba6773-unknown does not have the required flag: fax
  41. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:447(<0.12109.13>) resource 6c77220ac2ac10c35df6305964c97525-unknown does not have the required flag: fax
  42. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:447(<0.12109.13>) resource 6c77220ac2ac10c35df6305964c97525-emergency does not have the required flag: fax
  43. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|knm_converters:256(<0.12109.13>) number '+13057674899' is classified as did_us
  44. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:468(<0.12109.13>) found resources to satisy classifier did_us (number +13057674899), building against classification rules...
  45. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:600(<0.12109.13>) resource eceb65cd2d2b8db0438508ebd794bcdf-did_us matches number '+13057674899' with regex match '3057674899'
  46. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:538(<0.12109.13>) building resource eceb65cd2d2b8db0438508ebd794bcdf-did_us endpoints (classifier did_us)
  47. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:1268(<0.12109.13>) created gateway route sip:+13057674899@67.231.5.190
  48. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:1268(<0.12109.13>) created gateway route sip:+13057674899@67.231.1.170
  49. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:1268(<0.12109.13>) created gateway route sip:+13057674899@67.231.5.112
  50. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_resources:1268(<0.12109.13>) created gateway route sip:+13057674899@67.231.1.112
  51. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:1250(<0.12112.13>) channel started, let's connect
  52. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:388(<0.12112.13>) declared queue kazoo_apps@apps01-central.domain.com-<0.12112.13>-2c5547b4 via channel <0.11196.13>
  53. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:414(<0.12112.13>) created consumer amq.ctag-i9JnH-GRbe-Ckg2ZaGYEYg via channel <0.11196.13>
  54. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:972(<0.12112.13>) queue started: kazoo_apps@apps01-central.domain.com-<0.12112.13>-2c5547b4
  55. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:1122(<0.12112.13>) creating new binding: 'resource'
  56. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:407(<0.12112.13>) bound kazoo_apps@apps01-central.domain.com-<0.12112.13>-2c5547b4 to callmgr exchange (routing key originate.resource.req) via channel <0.11196.13>
  57. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:407(<0.12112.13>) bound kazoo_apps@apps01-central.domain.com-<0.12112.13>-2c5547b4 to callmgr exchange (routing key eavesdrop.resource.req) via channel <0.11196.13>
  58. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:1122(<0.12112.13>) creating new binding: 'self'
  59. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:407(<0.12112.13>) bound kazoo_apps@apps01-central.domain.com-<0.12112.13>-2c5547b4 to targeted exchange (routing key kazoo_apps@apps01-central.domain.com-<0.12112.13>-2c5547b4) via channel <0.11196.13>
  60. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_originate:223(<0.12112.13>) set outbound caller id to +17868646070 'Amit'
  61. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:234(<0.12112.13>) published to callmgr(direct) exchange (routing key originate.resource.req) via <0.11196.13>
  62. Apr 25 19:50:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|stepswitch_originate:96(<0.12112.13>) sent originate command
  63. Apr 25 19:50:17 apps01-central 2600hz[12892]: |3b481f178c811895|ecallmgr_originate:203(<0.12119.13>) originate action: &txfax(${http_get(http://apps01-central.domain.com:30950/fax/a154915fd0a4196967862012726b808e.tiff)})
  64. Apr 25 19:50:17 apps01-central 2600hz[12892]: |3b481f178c811895|ecallmgr_originate:203(<0.12133.13>) originate action: &txfax(${http_get(http://apps01-central.domain.com:30950/fax/a154915fd0a4196967862012726b808e.tiff)})
  65. Apr 25 19:50:18 apps01-central 2600hz[12892]: |3b481f178c811895|ecallmgr_originate:203(<0.12151.13>) originate action: &txfax(${http_get(http://apps01-central.domain.com:30950/fax/a154915fd0a4196967862012726b808e.tiff)})
  66. Apr 25 19:50:18 apps01-central 2600hz[12892]: |3b481f178c811895|ecallmgr_originate:203(<0.12162.13>) originate action: &txfax(${http_get(http://apps01-central.domain.com:30950/fax/a154915fd0a4196967862012726b808e.tiff)})
  67. Apr 25 19:50:18 apps01-central 2600hz[12892]: |3b481f178c811895|ecallmgr_originate:203(<0.12175.13>) originate action: &txfax(${http_get(http://apps01-central.domain.com:30950/fax/a154915fd0a4196967862012726b808e.tiff)})
  68. Apr 25 19:50:19 apps01-central 2600hz[12892]: |3b481f178c811895|ecallmgr_originate:203(<0.12189.13>) originate action: &txfax(${http_get(http://apps01-central.domain.com:30950/fax/a154915fd0a4196967862012726b808e.tiff)})
  69. Apr 25 19:51:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:638(<0.12092.13>) releasing job with status: failed
  70. Apr 25 19:51:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:656(<0.12092.13>) no rules applied in fax reschedule logic
  71. Apr 25 19:51:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:746(<0.12092.13>) moving fax outbound document a154915fd0a4196967862012726b808e from faxes to account%2Fcc%2F88%2F47f0073121077588f960fad424b4-201804 with id 201804-a154915fd0a4196967862012726b808e
  72. Apr 25 19:51:16 apps01-central 2600hz[12892]: |7e6a120751ddf69b|kz_amqp_channel:234(<0.876.0>) published to configuration(direct) exchange (routing key doc_edited.faxes.fax.a154915fd0a4196967862012726b808e) via <0.860.0>
  73. Apr 25 19:51:16 apps01-central 2600hz[12892]: |240ff72c6f026283|kz_amqp_channel:234(<0.804.0>) published to configuration(direct) exchange (routing key doc_created.account%2Fcc%2F88%2F47f0073121077588f960fad424b4-201804.fax.201804-a154915fd0a4196967862012726b808e) via <0.814.0>
  74. Apr 25 19:51:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:323(<0.12092.13>) sending cancel for consumer amq.ctag-MeBCEpTFKqINmUW3Vdvj0A to <0.11190.13>
  75. Apr 25 19:51:16 apps01-central 2600hz[12892]: |c170b346500bb755|kz_amqp_channel:234(<0.796.0>) published to configuration(direct) exchange (routing key doc_deleted.faxes.fax.a154915fd0a4196967862012726b808e) via <0.809.0>
  76. Apr 25 19:51:16 apps01-central 2600hz[12892]: |84799e0c59f106de|fax_cloud:43(<0.12684.13>) Checking if JobId 201804-a154915fd0a4196967862012726b808e in db account%2Fcc%2F88%2F47f0073121077588f960fad424b4-201804 is a cloud printer job
  77. Apr 25 19:51:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:420(<0.12092.13>) canceled consumer amq.ctag-MeBCEpTFKqINmUW3Vdvj0A via channel <0.11190.13>
  78. Apr 25 19:51:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:419(<0.12092.13>) fax worker <0.12092.13> terminating on stage originate with reason : normal
  79. Apr 25 19:51:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|fax_worker:421(<0.12092.13>) fax worker <0.12092.13> terminated on stage originate with reason : normal
  80. Apr 25 19:51:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kz_amqp_channel:131(<0.12092.13>) release consumer <0.12092.13> channel assignment
  81. Apr 25 19:51:16 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|gen_listener:766(<0.12092.13>) fax_worker terminated cleanly, going down
  82. Apr 25 19:51:16 apps01-central 2600hz[12892]: |84799e0c59f106de|fax_cloud:51(<0.12684.13>) JobId 201804-a154915fd0a4196967862012726b808e is not a cloud printer job
  83. Apr 25 19:51:16 apps01-central 2600hz[12892]: |84799e0c59f106de|teletype_fax_util:218(<0.12685.13>) accessing fax attachment f2682620d4066bb904a1f072028c3aab.pdf at account%2Fcc%2F88%2F47f0073121077588f960fad424b4-201804 / 201804-a154915fd0a4196967862012726b808e
  84. Apr 25 19:51:17 apps01-central 2600hz[12892]: |a154915fd0a4196967862012726b808e|kapps_notify_publisher:111(<0.12681.13>) publishing fax_outbound_error resulted in completed. full result: {[{<<"completed">>,[<<"fax_outbound_error_to_email">>]}]}
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