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strangeasangels
Aug 5th, 2020
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  1. EtreCheck version: 5.5.5 (5111)
  2. Report generated: 2020-08-05 07:30:21
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 2:11
  5. Performance: Excellent
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Apps are crashing
  10.  
  11. Major Issues: None
  12.  
  13. Minor Issues:
  14. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  15. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.
  16. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  17. System modifications - There are a large number of system modifications running in the background.
  18. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  19. Limited drive access - More information may be available with Full Drive Access.
  20. Kernel extensions present - This machine has kernel extensions that may not work in the future.
  21. Sharing enabled - This machine has sharing services enabled that could be a security risk.
  22.  
  23. Hardware Information:
  24. iMac (Retina 5K, 27-inch, 2017)
  25. iMac Model: iMac18,3
  26. 3.5 GHz Intel Core i5 (i5-7600) CPU: 4-core
  27. 8 RAM - Upgradeable
  28. BANK 0/DIMM0 - 4 GB DDR4 2400
  29. BANK 0/DIMM1 - Empty
  30. BANK 1/DIMM0 - 4 GB DDR4 2400
  31. BANK 1/DIMM1 - Empty
  32.  
  33. Video Information:
  34. Radeon Pro 575 - VRAM: 4 GB
  35. iMac (built-in) 5120 x 2880
  36. DELL P2314H 1920 x 1080
  37.  
  38. Drives:
  39. disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
  40. Internal SATA 6 Gigabit Serial ATA
  41. disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  42. disk0s2 [APFS Fusion Drive] 1000.00 GB
  43. disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes)
  44. disk2s1 - Macintosh HD (APFS) (Shared - 653.76 GB used)
  45. disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
  46. disk2s3 - Recovery (APFS) [Recovery] (Shared)
  47. disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
  48.  
  49. disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
  50. Internal PCI-Express 8.0 GT/s x2 NVM Express
  51. disk1s1 - EFI [EFI] 315 MB
  52. disk1s2 [APFS Fusion Drive] 27.69 GB
  53. disk2 [APFS Virtual drive] 1.03 TB (Shared by 4 volumes)
  54. disk2s1 - Macintosh HD (APFS) (Shared - 653.76 GB used)
  55. disk2s2 - Preboot (APFS) [APFS Preboot] (Shared)
  56. disk2s3 - Recovery (APFS) [Recovery] (Shared)
  57. disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
  58.  
  59. disk3 - Apple Built In SDXC Reader 31.69 GB
  60. Internal Secure Digital
  61. disk3s1 - E*********L (MS-DOS FAT32) 31.69 GB (68 MB used)
  62.  
  63. disk4 - Seagate BUP Slim BK 1.00 TB
  64. External USB 5 Gbit/s USB
  65. disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  66. disk4s2 - S***********************e (Mac OS Extended (Case-sensitive, Journaled)) 999.86 GB (688.88 GB used)
  67.  
  68. Mounted Volumes:
  69. disk2s1 - Macintosh HD
  70. 1.03 TB (Shared - 653.76 GB used, 438.23 GB available, 366.70 GB free)
  71. APFS
  72. Mount point: /
  73.  
  74. disk2s4 - VM [APFS VM]
  75. 1.03 TB (Shared - 2.15 GB used, 366.70 GB free)
  76. APFS
  77. Mount point: /private/var/vm
  78.  
  79. disk3s1 - E*********L
  80. 31.69 GB (68 MB used, 31.61 GB free)
  81. MS-DOS FAT32
  82. Mount point: /Volumes/E*********L
  83.  
  84. disk4s2 - S***********************e
  85. 999.86 GB (688.88 GB used, 310.99 GB free)
  86. Mac OS Extended (Case-sensitive, Journaled)
  87. Mount point: /Volumes/S***********************e
  88.  
  89. Network:
  90. Interface en0: Ethernet
  91. Interface en10: iPhone 5
  92. Interface en8: iPhone 3
  93. Interface en6: iPad
  94. Interface en1: Wi-Fi
  95. 802.11 a/b/g/n/ac
  96. Interface en5: iPhone
  97. Interface en7: iPhone 2
  98. Interface en9: iPhone 4
  99. Interface en4: Bluetooth PAN
  100. Interface bridge0: Thunderbolt Bridge
  101.  
  102. File sharing: Enabled
  103. Screen sharing: Enabled
  104. Remote login: Enabled
  105.  
  106. System Software:
  107. macOS Mojave 10.14.6 (18G6020)
  108. Time since boot: Less than an hour
  109.  
  110. Configuration Files:
  111. /etc/hosts - Count: 33
  112.  
  113. Configuration Profiles:
  114. This computer has configuration profiles installed.
  115.  
  116. Notifications:
  117. Notifications not available without Full Drive Access.
  118.  
  119. Security:
  120. System Status
  121. Gatekeeper: Enabled
  122. System Integrity Protection: Enabled
  123.  
  124. Antivirus software: Apple
  125.  
  126. File sharing: Enabled
  127. Screen sharing: Enabled
  128. Remote login: Enabled
  129.  
  130. Unsigned Files:
  131. Launchd: /Library/LaunchDaemons/PACESupport.plist
  132. Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
  133. Details: Exact match found in the whitelist - probably OK
  134.  
  135. Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
  136. Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
  137. Details: Exact match found in the whitelist - probably OK
  138.  
  139. Launchd: /Library/LaunchDaemons/com.DuetUSBDaemon.plist
  140. Executable: /Library/Audio/Plug-Ins/HAL/Apogee/DuetUSB/DuetUSBPlugIn.bundle/Contents/MacOS/duetUSBDaemon
  141. Details: Exact match found in the whitelist - probably OK
  142.  
  143. Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
  144. Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
  145. Details: Exact match found in the whitelist - probably OK
  146.  
  147. Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist
  148. Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin
  149. Details: Exact match found in the whitelist - probably OK
  150.  
  151. Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
  152. Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
  153. Details: Exact match found in the whitelist - probably OK
  154.  
  155. Launchd: /Library/LaunchDaemons/com.paceap.eden.licensed.plist
  156. Executable: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon
  157. Details: Exact match found in the whitelist - probably OK
  158.  
  159. Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
  160. Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
  161. Details: Exact match found in the whitelist - probably OK
  162.  
  163. Running app: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat -psn_0_57358
  164. Running app: com.ApogeePopup.plist
  165.  
  166. Safari Extension: Glance Extension
  167.  
  168. Plugin: /Library/Internet Plug-Ins/OVSHelper.plugin
  169. Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
  170. Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin
  171. Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
  172. Plugin: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
  173. Plugin: /Library/Internet Plug-Ins/Flash Player.plugin
  174. Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  175. Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
  176. Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin
  177. Plugin: /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin
  178.  
  179. Preference Pane: /Library/PreferencePanes/DivX.prefPane
  180. Preference Pane: /Library/PreferencePanes/Flash Player.prefPane
  181. Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane
  182. Preference Pane: /Library/PreferencePanes/Perian.prefPane
  183.  
  184. Apps: 18
  185.  
  186. 32-bit Applications:
  187. 154 32-bit apps
  188.  
  189. Kernel Extensions:
  190. /Applications/RingCentral Meetings.app
  191. ZoomAudioDevice.kext (1.1 - SDK 10.8)
  192.  
  193. /Library/Application Support/Roxio
  194. TDIXController.kext (2.0)
  195.  
  196. /Library/Extensions
  197. DuetUSBOverideDriver.kext (1.0.0 - SDK 10.12)
  198. DisplayLinkDriver.kext (5.1 (32) - SDK 10.11)
  199.  
  200. /System/Library/Extensions
  201. PACESupportFamily.kext (5.9.1 - SDK 10.6)
  202. RoxioBluRaySupport.kext (1.1.6)
  203.  
  204. Startup Items:
  205. DigidesignLoader Path: /Library/StartupItems/DigidesignLoader
  206.  
  207. System Launch Agents:
  208. [Not Loaded] 15 Apple tasks
  209. [Loaded] 174 Apple tasks
  210. [Running] 111 Apple tasks
  211.  
  212. System Launch Daemons:
  213. [Not Loaded] 35 Apple tasks
  214. [Loaded] 186 Apple tasks
  215. [Running] 113 Apple tasks
  216.  
  217. Launch Agents:
  218. [Not Loaded] com.ApogeePopup.plist (Apogee Electronics - installed 2019-04-23)
  219. [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2020-05-13)
  220. [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-05-13)
  221. [Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2010-08-13)
  222. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-15)
  223. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-15)
  224. [Not Loaded] com.displaylink.useragent-prelogin.plist (DisplayLink Corp - installed 2019-02-04)
  225. [Running] com.displaylink.useragent.plist (DisplayLink Corp - installed 2019-02-04)
  226. [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11)
  227. [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11)
  228. [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-07-14)
  229.  
  230. Launch Daemons:
  231. [Loaded] PACESupport.plist (? ab6b5614 - installed 2013-02-01)
  232. [Running] com.DuetUSBDaemon.plist (? 2117e572 - installed 2019-04-23)
  233. [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2010-08-13)
  234. [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2020-05-13)
  235. [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-15)
  236. [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-04-15)
  237. [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-07-09)
  238. [Running] com.displaylink.displaylinkmanager.plist (DisplayLink Corp - installed 2019-02-04)
  239. [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-11)
  240. [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-06-08)
  241. [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-07-14)
  242. [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
  243. [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-05-24)
  244. [Running] com.paceap.eden.licensed.plist (? 31c2e993 - installed 2014-01-16)
  245. [Loaded] net.sf.tuntaposx.tap.plist (Apple - installed 2020-07-09)
  246. [Loaded] net.sf.tuntaposx.tun.plist (Apple - installed 2020-07-09)
  247.  
  248. User Login Items:
  249. [Running] Garmin Express Service (Garmin International - installed 2020-05-29)
  250. Modern Login Item
  251. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app
  252.  
  253. [Not Loaded] crashreporter (Garmin International - installed 2020-05-29)
  254. Modern Login Item
  255. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app
  256.  
  257. [Not Loaded] ApplicationUpdater (Garmin International - installed 2020-05-29)
  258. Modern Login Item
  259. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app
  260.  
  261. [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-06-08)
  262. Modern Login Item
  263. /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
  264.  
  265. [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-06-08)
  266. Modern Login Item
  267. /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
  268.  
  269. [Not Loaded] Slack Login Helper (App Store - installed 2020-07-18)
  270. Modern Login Item
  271. /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app
  272.  
  273. [Not Loaded] StartUpHelper (Spotify - installed 2020-01-17)
  274. Modern Login Item
  275. /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
  276.  
  277. [Not Loaded] PhotoStreamAgent (App Store - installed 2019-04-23)
  278. Modern Login Item
  279. /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app
  280.  
  281. Internet Plug-ins:
  282. JavaAppletPlugin: 15.0.1 (Apple - installed 2012-06-14)
  283. OVSHelper: 1.0 (? - installed 2011-05-07)
  284. Flip4Mac WMV Plugin: 2.3.5.4 (? - installed 2011-05-07)
  285. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-05-13)
  286. FlashPlayer-10.6: 21.0.0.226 (? - installed 2016-04-24)
  287. AdobePDFViewerNPAPI: 10.1.16 (? - installed 2017-02-15)
  288. DivXBrowserPlugin: 2.1 (? - installed 2011-05-07)
  289. Flash Player: 21.0.0.226 (? - installed 2016-04-24)
  290. Silverlight: 4.0.60129.0 (? - installed 2011-05-07)
  291. iPhotoPhotocast: 7.0 (Apple - installed 2012-04-03)
  292. SharePointBrowserPlugin: 14.0.0 (? - installed 2011-05-07)
  293. AdobePDFViewer: 10.1.16 (? - installed 2017-02-15)
  294. MeetingJoinPlugin: (? - installed 2018-09-07)
  295.  
  296. User Internet Plug-ins:
  297. User Internet Plug-ins need Full Drive Access
  298.  
  299. Audio Plug-ins:
  300. AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21)
  301. BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-07-22)
  302. AirPlay: 2.0 (Apple - installed 2020-07-22)
  303. AppleAVBAudio: 760.6 (Apple - installed 2019-08-07)
  304. BridgeAudioSP: 5.52 (Apple - installed 2020-07-22)
  305. iSightAudio: 7.7.3 (Apple - installed 2019-08-07)
  306.  
  307. User Audio Plug-ins:
  308. User Audio Plug-ins need Full Drive Access
  309.  
  310. User iTunes Plug-ins:
  311. User iTunes Plug-ins need Full Drive Access
  312.  
  313. Safari Extensions:
  314. Glance Extension (? - installed 2019-09-10)
  315.  
  316. 3rd Party Preference Panes:
  317. DivX (? - installed 2011-05-07)
  318. Flash Player (? - installed 2016-04-15)
  319. Flip4Mac WMV (? - installed 2011-05-07)
  320. Perian (? - installed 2011-07-23)
  321.  
  322. Time Machine:
  323. Time Machine information not available without Full Drive Access.
  324. 14 local snapshots
  325. Oldest local snapshot: 2020-08-04 07:10:31
  326. Last local snapshot: 2020-08-05 06:31:01
  327.  
  328. Performance:
  329. System Load: 1.85 (1 min ago) 1.24 (5 min ago) 0.59 (15 min ago)
  330. Nominal I/O speed: 16.11 MB/s
  331. File system: 24.57 seconds
  332. Write speed: 774 MB/s
  333. Read speed: 1486 MB/s
  334.  
  335. CPU Usage Snapshot:
  336. Type Overall
  337. System: 9 %
  338. User: 17 %
  339. Idle: 73 %
  340.  
  341. Top Processes Snapshot by CPU:
  342. Process (count) CPU (Source - Location)
  343. Other processes 52.08 % (?)
  344. Mail 10.73 % (Apple)
  345. CalendarAgent 5.55 % (Apple)
  346. ReportCrash 5.38 % (Apple)
  347. EtreCheck 4.42 % (App Store)
  348.  
  349. Top Processes Snapshot by Memory:
  350. Process (count) RAM usage (Source - Location)
  351. EtreCheck 635 MB (App Store)
  352. Mail 214 MB (Apple)
  353. Google Chrome 205 MB (Google, Inc.)
  354. Finder 110 MB (Apple)
  355. Adobe Desktop Service 109 MB (Adobe Systems, Inc.)
  356.  
  357. Top Processes Snapshot by Network Use:
  358. Process (count) Input / Output (Source - Location)
  359. Mail 1 MB / 35 KB (Apple)
  360. Other processes 222 KB / 104 KB (?)
  361. Dropbox 36 KB / 163 KB (? - ~/Library/Application Support/Dropbox/Dropbox.app)
  362. AddressBookSourceSync 32 KB / 17 KB (Apple)
  363. com.apple.geod 3 KB / 1 KB (Apple)
  364.  
  365. Virtual Memory Information:
  366. Physical RAM: 8 GB
  367.  
  368. Free RAM: 15 MB
  369. Used RAM: 5.07 GB
  370. Cached files: 2.92 GB
  371.  
  372. Available RAM: 2.93 GB
  373. Swap Used: 0 B
  374.  
  375. Software Installs (past 30 days):
  376. Install Date Name (Version)
  377. 2020-07-14 Microsoft AutoUpdate
  378. 2020-07-15 Microsoft PowerPoint
  379. 2020-07-15 Microsoft Outlook
  380. 2020-07-16 Microsoft Word
  381. 2020-07-16 Microsoft Excel
  382. 2020-07-18 Numbers (10.0)
  383. 2020-07-18 Pages (10.0)
  384. 2020-07-18 Slack (4.7.0)
  385. 2020-07-18 Keynote (10.0)
  386. 2020-07-22 Safari (13.1.2)
  387. 2020-07-22 Security Update 2020-004 (10.14.6)
  388. 2020-07-24 XProtectPlistConfigData (2127)
  389. 2020-07-24 MRTConfigData (1.64)
  390. 2020-08-04 EtreCheck (5.5.5)
  391.  
  392. Diagnostics Information (past 7-30 days):
  393. Directory /Library/Logs/DiagnosticReports is not accessible.
  394. Enable Full Drive Access to see more information.
  395.  
  396. End of report
  397.  
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