Ticket Reaction

let Discord = require('discord.js');
let config = {
"prefix":"type prefix here",
"msg":"type msg here",
"gaber":"category here",
"support":"support role here",
"roken":"token here"
};
client.on('message', message => {
if(message.author.bot || message.channel.type === "dm") return undefined;
let args = message.content.split(' ');
if(args[0].toLowerCase() == `${config.prefix}help`) {
message.channel.send(`Hello **${message.author.username}**`)
var help = new Discord.RichEmbed()
.setColor('#0bbafe')
.setFooter(message.guild.name, message.guild.iconURL)
.setThumbnail(message.guild.iconURL)
.setTitle(`** Akon Bot - Help Menu**`)
.addField(`↬ | Public Commands`, `\n\`${prefix}help\` `,true)
 message.channel.send(help)
}
})

client.on('raw', packet => {
if(!['MESSAGE_REACTION_ADD', 'MESSAGE_REACTION_REMOVE'].includes(packet.t)) return;
if (packet.t == 'MESSAGE_REACTION_ADD') {
if(packet.d.message_id == config.msg) { // ايدي المسج
let emoji = packet.d.emoji.id ? `${packet.d.emoji.name}:${packet.d.emoji.id}` : packet.d.emoji.name;
if(emoji == '📧'){ // الايموجي الي بيضغط عليه عشان يسوي تكت
let u = client.users.get(packet.d.user_id);
let channel = client.channels.get(packet.d.channel_id);
if(channel.type == "dm"||!channel.guild) return; // ._.
channel.fetchMessage(packet.d.message_id).then(message => {
let re = message.reactions.get(emoji);
re.remove(u); // عشان بعد ما يحط الايموجي ينشال
let CH = message.guild.channels.find(r => r.id == config.gaber); // ايدي الكاتوجري الي بتنحط تحتها التكتات
if(!CH) return;
channel.guild.createChannel(`ticket-${u.username}`,
{
  type: 'text',parent:CH,reason:'Reaction Tickets System',
  permissionOverwrites: [{
    id:  channel.guild.id,
    deny: ['READ_MESSAGES']
  },{
    id: u.id,
    allow: ['SEND_MESSAGES','READ_MESSAGES','ATTACH_FILES','READ_MESSAGE_HISTORY']
  },{
    id: config.support, // ايدي رتبه السبورت
    allow: ['SEND_MESSAGES','READ_MESSAGES','ATTACH_FILES','READ_MESSAGE_HISTORY']
  }]
})
}) }
 }
}
});

client.login(config.token)