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About Digital River Ireland Ltd.
About Digital River Ireland Ltd. Privacy Policy Terms of Sale Cookies  Print
U.K. TERMS OF SALE AND CONSUMER INFORMATION

Country:
Last Updated: June 10, 2014

1.SCOPE & APPLICATION
1.1These terms of sale ("Terms") apply to all purchases of products (including, without limitation, hardware and/or software) ("Products") or services ("Services") which are sold through this website ("Site") by: (a) Us, the Seller, Digital River Ireland Ltd., Unit 153, Shannon Free Zone West, Shannon, Co. Clare, IRELAND (references to "us", "we" or "our" being construed accordingly) to (b) you, the purchaser (references to "you" or "your" being construed accordingly).1.2By placing an order on this Site you agree to abide by these Terms. If you are a 'consumer' (purchasing outside the scope of your business), then nothing in these Terms will reduce your statutory rights relating to faulty or misdescribed Products or Services. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau.
  1.3If you are a consumer, you may cancel your order for any reason within 14 calendar days of:

1.3.1 Receipt of Product(s). 1.3.2 Our acceptance of your order for Services. But such right to cancel shall end or not apply where: 1.3.3 You have received all of the Services ordered; or 1.3.4 You unseal or use any Software; or 1.3.5 You receive the download link for a digital Product, where you have been notified during the purchase process and given your consent to your right to cancel ending on receipt of the download link; or 1.3.6 Bespoke or customised Products are made specifically to your order.
1.4 To exercise your right to cancel please email us at cancellation_eu@digitalriver.com, you may also use the Cancellation Form. 1.5If you are a consumer and exercise the above right to cancel, you must take reasonable care of any Product(s) in your possession and (at your cost), within 14 calendar days of giving the cancellation notice, either: return them to us (or elsewhere if requested by us) or make them available to be collected (as requested by us).1.6If you have paid in advance, you will be refunded within 14 calendar days of giving the cancellation notice, or in the case of physical Products within 14 calendar days of our receipt of the Product(s) which are returned by you, or if sooner 14 calendar days after we receive proof that the Product(s) have been returned to us.1.7If you paid any delivery costs (such as postage), associated with the delivery of the Product(s) to you, we will also refund those, except if you chose a delivery option other than the least expensive type of standard delivery offered to you at the time of purchase, in which case we will refund you an amount equal to the cost of the standard delivery.1.8All costs associated with the return of the Product(s) to us will be born by you and will not be refunded by us.1.9We may make a deduction from the refund for any loss in value of any Product(s) supplied, if the loss is the result of the handling of the Product(s) by you, other than handling which is necessary to establish the nature, characteristics and functioning of the Product(s). For example if you have used the Product(s) before returning them to us1.10Where you have ordered Services and exercise your right to cancel after the provision of the Services has commenced then we will deduct from your refund a amount in respect of the Services provided prior to receiving your notice to cancel proportional to the total Services ordered.1.11If you require more information on your rights, you should contact customer support.2. OFFER, ACKNOWLEDGMENT AND ACCEPTANCE
2.1 Any prices, quotations and descriptions made or referred to on this Site are subject to availability, do not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below).2.2 While we make every effort to ensure that items appearing on the Site are available, we cannot guarantee that all items are in stock or immediately available when you submit your order. We may reject your order if we are unable to process or fulfil it. If this is the case, we will refund any prior payment that you have made for that item.2.3 An order submitted by you (when you click the ‘Buy’ button) constitutes an offer by you to us to purchase Products or Services on these Terms and is subject to our subsequent acceptance.2.4 You may receive an automatic e-mail acknowledgement of your order. This does not constitute our acceptance of your order.2.5 Our acceptance of your order takes place when we dispatch your Product or when we agree to provide or a third party service provider begins to provide the Services to you. ("Acceptance").2.6 In the case of Services please note that we are not the provider of the Services purchased from the Site. These Services will be provided by either our partner whose name and logo appears on the Site or by third party service providers and your relationship with them may be subject to additional terms and conditions which they will provide to you or require you to agree to before you receive the Service.3. YOUR REPRESENTATIONS
3.1 You should take care to ensure that all information that you provide when placing your order is up to date, accurate and sufficient for us to fulfil your order.3.2 By placing an order you represent that you have legal capacity to enter into a contract.3.3 You should ensure that your account information which is kept with us is accurate and updated as appropriate. Such information (and any passwords given to you for the purposes of accessing the Site and/or purchasing Products) should be kept secure against unauthorised access.4. PRICE AND TERMS OF PAYMENT
4.1 Prices payable for Products or Services are those in effect at the time of Acceptance. Prices may be indicated on the Site or an order acknowledgement but we will notify you of the final sale price at the time of our Acceptance.4.2 We have the right at any time prior to our Acceptance to withdraw any discount and/or to revise prices to take into account increases in costs including (without limitation) costs of any materials, carriage, labour or the increase or imposition of any tax, duty or other levy and any variation in exchange rates. We also reserve the right to notify you of any mistakes in Product descriptions or errors in pricing prior to Product dispatch or Service provision.4.3 If the price of the Product or Service increases or we change the description of the Product or Service between the time that you place your order and the time of our Acceptance, we will notify you, you may cancel your order and you will be given a full refund. If you choose to proceed with your order it will be delivered to you in accordance with the revised description and/or at the increased price.4.4 The places that we deliver to are listed on the Site ("Territories"). Unless otherwise specified, prices indicated are

4.4.1 Exclusive of the costs of shipping or carriage to the agreed place of delivery within the Territories (charges for delivery are stated on the Site); and 4.4.2 Exclusive of VAT and any other tax or duty which (where applicable) must be added to the price payable; 4.5 Payment for shipping and applicable VAT or other tax or duty must be made prior to dispatch and by such methods as are indicated on the Site.4.6 We will charge credit or debit cards on dispatch of the Product or commencement of Services. We reserve the right to verify credit or debit card payments prior to Acceptance. Methods of payment accepted by us can be found on the Site.4.7 If you are a business customer (purchasing within the scope of your business) we may agree to invoice you in advance, or extend credit for the purchase of Products and/or Services from the Site. In such cases the following Terms shall apply to you:

4.7.1 Where the payment is invoiced, each invoice shall be due on and made in full within thirty (30) days of the date of relevant invoice. If at any time you fail to pay any amount due on the relevant due date, we may by notice declare all invoiced amounts unpaid at that date to be immediately due and payable. 4.7.2 No counterclaim or set-off may be deducted by you from any payment due without our written consent. We may also take action against you for the price of Products at any time after payment has become due even though property in those Products may not yet have passed to you. 4.7.3 Any extension of credit allowed to you may be changed or withdrawn at any time. You shall indemnify us on demand against any out of pocket expenses incurred in relation to recovery of any overdue amounts. 5. TERMINATION
If you become bankrupt or insolvent or enter into a voluntary arrangement with creditors or you take any similar action or such action is taken against you in relation to your debts; or you fail to pay any amount by the due date, we may, in respect of any Products or Services for which payment has not already been received by us:

5.1 Stop any Products in transit; and/or
5.2 Suspend further Product deliveries; and/or
5.3 Stop or suspend provision of Services; and/or
5.4 By written notice terminate your order and all or any other contracts between us and you. 6. DELIVERY AND RISK
6.1 Delivery timescales/dates specified on the Site, in any order acknowledgement, Acceptance or elsewhere are estimates only. We will aim deliver the Products or commence provision of the Services within a reasonable time. If you are a consumer this shall in any case be within 30 days from when you place your order. If we are unable to do so and if you are a consumer we will give you the opportunity to cancel your order. 6.2 Delivery shall be to a valid address within the Territories submitted by you and subject to Acceptance ("Delivery Address"). You should check the Delivery Address on any acknowledgement or acceptance we provide and notify us without delay of errors or omissions. We reserve the right to charge you for any extra costs arising from changes you make to the Delivery Address after you submit an order where changes are necessary as a result of your error in inputting the Delivery Address. Changes that you make to the Delivery Address after submitting an order may cause a delay in the delivery of your order.6.3 If you refuse or fail to take delivery of Products provided in accordance with these Terms, the Products shall nonetheless become your property and:

6.3.1 You shall be responsible for all costs of Product storage and any additional costs incurred as a result of such refusal or failure to take delivery;
6.3.2 We shall be entitled 30 days after the agreed date for delivery to dispose of Products and we may charge you for any costs associated with this. 6.4 If you are a business customer and where we deliver Products by installments, each installment constitutes a separate contract and any defect in any one or more installments shall not entitle you to cancel the contract as a whole nor to refuse to accept any subsequent installment.6.5 Save as otherwise provided in these Terms, risk of loss of or damage to the Products passes to you on delivery or when placed in your possession or collected by any carrier or transport provided by you.7. REJECTION, DAMAGE OR LOSS IN TRANSIT
7.1 You should carefully check Products upon delivery to ensure that they are in satisfactory condition, in accordance with their description and complete. You may return purchased Products in accordance with these Terms or any applicable Returns Policy referred to on the Site where:

(a) Products or any part thereof have been damaged or lost in transit. Provided that if you are a business customer you have notified us about this damage or loss within 5 working days of receipt of the Products;
(b) there are defects in Products (not being caused by your use of the Products outside their intended or recommended use or outside manufacturer's instructions). Provided that if you are a business customer you have notified us about this defect within 30 working days of receipt of the Products;
(c) Services have been performed without due care and skill. Provided that if you are a business customer you have notified us within 5 days of such defect becoming apparent; or
(d) the Products or Services do not match their description. Provided that if you are a business customer you have notified us within 5 days of such defect becoming apparent. 7.2 We shall not be responsible for any damage or losses: arising from defective installation of the Products by you; from the use of the Products in connection with other defective, unsuitable or defectively installed equipment which has not been supplied by us; your negligence; improper use of the Products or use in any manner inconsistent with the manufacturer's specifications or instructions, and you shall not be entitled to return Products which have been damaged in this way.7.3Where we fail to deliver all or part of your order, or there is any defect in or damage to a Product or Service or it does not comply with the description of the Product or Services found on the Site or notified to you we may at our option (if you are a business customer) or at your option (if you are a consumer):

(a) Make good any such shortage or non-delivery and/or
(b) Re-perform a defective Service or provide a refund of the price paid for the defective Service; and/or
(c) In the case of damage or any defect(s) in the Product:

(i) Where possible replace or repair the Product at our cost; or;
(ii) Refund the price paid in respect of any Products found to be damaged or defective, including any delivery costs8. SOFTWARE
Where any Product supplied is or includes software ("Software"), this Software is licensed by us or by the relevant licensor/owner subject to the relevant end-user licence agreement or other licence terms included with Software ("Licence Terms") and/or the Product. In addition:

8.1 If you are a business customer your rights of return and/or to a refund under these Terms and any applicable Returns Policy do not apply in the event that you open the Software shrink-wrap, break the license seal or use the Software. 8.2 If you are a business customer and except to the extent expressly provided by us in writing or under relevant License Terms, Software is provided 'as is' without any warranties, terms or conditions as to quality, fitness for purpose, performance or correspondence with description and we do not offer any warranties or guarantees in relation to Software installation, configuration or error/defect correction. You are advised to refer to any License Terms with regards to determining your rights against a manufacturer, licensor or supplier of the Software. 9. LIABILITY LIMITATION
9.1Our liability under these Terms (whether for negligence, breach of contract, misrepresentation or otherwise) shall be limited to the price payable for the Products or Services which are the subject of that order.9.2If you are a consumer in addition to our liability under 9.1 above we will also be liable to you for losses that you suffer which are a foreseeable consequence of us breaching these Terms. Losses are foreseeable where they could be contemplated by you and us at the time of Acceptance.9.3In no case shall we be liable for incidental, indirect, or consequential damages; or any loss of income, revenue, profits, contracts, data, goodwill or savings. 9.4Subject to any express provisions to the contrary set out in these Terms, all terms, conditions, warranties and representations (express or implied by statute, common law or otherwise) are hereby excluded.9.5In no case do we seek to exclude our liability for (1) death or personal injury caused by our negligence (or that of our employees or authorised representatives); (2) fraud; (3) any breach of any obligation as to title to the Products implied by statute; or (4) any other liability which cannot as a matter of law be limited or excluded.10.RETENTION OF TITLE
10.1If you are a business customer and Products are delivered to you on credit or where you are to pay us by invoice and in either case we deliver the Products to you without having first received payment the following Clauses 10.2 to 10.4 shall apply.10.2Title to Products in any one order shall not pass from us to you until payment in full of the price payable in respect of such order (including any interest or other payments due in respect of those Products). Until payment has been made in full for any Products, you shall have possession of those Products as our agent and shall (subject to the provisions of 10.3 below) store the Products in such a way as to enable them to be readily identified as our property, and keep proper and accurate records to enable us to distinguish Products for which payment has been made in full from those Products for which payment is outstanding.10.3If you sell any Products, to the fullest extent permitted by law, you shall hold (on a fiduciary basis) all proceeds of such sales in trust for us and in a separate account. You undertake immediately upon being so requested by us to assign to us all rights in respect of those proceeds and that separate account and/or all rights and claims which you may have against any customers arising from such sales until payment is made in full as aforesaid and not to assign such rights and claims to any third party without our prior written consent.10.4We reserve the right to repossess any Products in respect of which payment is overdue, declined or lapses and thereafter to re-sell the same and for this purpose, you hereby grant us an irrevocable right and licence to our servants and agents to enter upon your premises during normal business hours.10.5If you are a consumer we will only dispatch Products to you once we have received payment in full for the Products.11. THIRD PARTY RIGHTS
You shall be responsible for and reimburse us for all expenses which we suffer liabilities, arising as a result of our performing Services or carrying out any work on or to the Products to your specific requirements or specifications which you have requested in the Products or Services which including for example where any third party brings a claim or action against us alleging infringement of its proprietary rights.12. WARRANTY
12.1 All Product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on the Site or made available by us are intended to represent no more than a general illustration of the Products and do not constitute a warranty or representation by us that the Products will conform with the same. You must refer to the manufacturer's specifications or warranty documentation to determine your rights and remedies in this regard.12.2 You may have the benefit of a manufacturer's, licensor's or supplier's warranty with the Products supplied and you should refer to the relevant documentation supplied with the Product or Service in this regard. (If applicable, a Returns Policy may also set out procedures applicable to repairs or replacement of defective Products delivered.)12.3 If you are a business customer, your rights of repair or replacement of any Products or any part or parts thereof which are found to be defective will (except where agreed otherwise) not apply where:

12.3.1 Products have been repaired or altered by persons other than the manufacturer, us or any authorised dealer;
12.3.2 defective Product or Products have not been returned together with full details in writing of the alleged defects within 30 working days from the date on which such Products were delivered;
12.3.3 defects are due (wholly or partially) to mistreatment, improper use or storage or maintenance or installation, or failure to observe any manufacturers' instructions or other directions issued or made available by us in connection with the delivered Products. 13. CONSENTS, CUSTOMS DUTIES & EXPORT
13.1 If any licence or consent is required for your acquisition, delivery or use of the Products, you shall obtain such licence or consent at your own expense and if necessary produce evidence of having done so to us. Where you are a business customer and you have failed so to do so you shall not be entitled you to withhold or delay payment. Any additional expenses or charges incurred by us resulting from your failure to obtain any necessary licence or consent shall be met by you.13.2 Products licensed or sold to you under these Terms may be subject to export control laws and regulations in your country or in the country from which they are to be shipped, delivered or used. You shall be responsible for complying with any such laws.13.3 Where Products over a certain value are shipped from outside the European Economic Area (EEA) (for example where their value is deemed to be in excess of your personal import allowance), you may be subject to customs charges, import duties and taxes, levied when the Product reaches your specified destination. Any such additional charges for customs clearance or import duties or taxes must be met by you. You should contact your local customs office for further information on customs policies or duties. 14. NOTICES
If you wish to contact us for any reason in connection with these Terms you may do so using the contact details set out in clause 1.4 above.15. PERSONAL INFORMATION AND YOUR PRIVACY
15.1 We comply with all data protection laws and will use data which could be used to identify you personally ("Personal Data") only as set out in our Privacy Statement ("Privacy Statement").15.2 In relation to security of orders that you place with us:

15.2.1 If your bank or card issuer holds you liable for charges in relation to unauthorised use of your debit or credit card, connected with the use of your credit or debit card on our Site we will cover your liability up to £50.00 (UK sterling) provided that the unauthorised use of your credit or debit card was not caused by your own fraud or negligence (or by someone acting with your authority). 16. GENERAL
16.1 You may not transfer your rights under these Terms to anyone else without our prior written consent. 16.2You recognise that there may be circumstances outside our reasonable control which would prevent us from providing you with the Products or Services which you have ordered. Circumstances beyond our reasonable control may include (but are not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labour disturbance, breakdown of plant or machinery, interruption in the supply of power or materials. In such cases, whilst we will do our best to fulfil your order, we cannot be responsible for failure or delay in doing so and in such event we may elect to cancel your order and refund any payments made. You may request that your order be cancelled if it has not been fulfilled within 30 days of having been made.16.3 These Terms set out all of our obligations in relation to of provision of Products and Services to you under any accepted order. These Terms prevail over any other terms or conditions referred to elsewhere or otherwise implied. We reserve the right to modify these Terms from time to time and any order will be subject to the Terms that are in place at the time that your order is accepted.16.4 No delay by either you or us in enforcing any of these Terms shall restrict the rights that either of us has under them.16.5 No waiver of any term or condition of these Terms shall be effective unless made in writing and signed by us.16.6 If a court of competent jurisdiction finds that any provision or portion of these Terms to be illegal, unenforceable, or invalid the remainder of these Terms (to the fullest extent permitted by law) will continue in full force and effect.17.GOVERNING LAW AND JURISDICTION
17.1These Terms shall be governed by English Law and we both agree to the non exclusive jurisdiction of the courts of England over the Terms and any matter related to them, and all proceedings shall be conducted in English.17.2If you are a consumer and you live outside the UK you may be entitled to bring court proceedings in your own language and in your local courts, a local consumer advice organisation will be able to advise you of your rights.



About Digital River Ireland Ltd.
About Digital River Ireland Ltd. Privacy Policy Terms of Sale Cookies  Print
DIGITAL RIVER PRIVACY STATEMENT

Last updated: February 22, 2012

Country:
BY USING THIS WEBSITE OR SUBMITTING PERSONAL INFORMATION TO DIGITAL RIVER THROUGH THIS WEBSITE, YOU ARE CONSENTING TO THE COLLECTION, USE, TRANSFER, AND DISCLOSURE OF INFORMATION AS DESCRIBED IN THIS PRIVACY STATEMENT.

Scope of this Privacy Statement

In General. This Privacy Statement applies to each website operated by Digital River Ireland Ltd, Unit 153, Shannon Free Zone West, Shannon, Co. Clare, Ireland (“Digital River”) where this Privacy Statement can be accessed from a hyperlink on that website. If you are purchasing products through this website, please note that this website is hosted and operated by Digital River under an agreement with the subsidiary of Digital River who is listed as the seller of products in the terms of sale on this website.

Digital River respects the privacy of our customers, partners and suppliers of products or services and clients. The purpose of this Privacy Statement is to provide you with information concerning how we collect personal information when you use this website, and how we collect other information regarding your interaction with this website without identifying you as an individual; how we use, handle and disclose collected information; and choices you may have about the ways we collect and use that information. Our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws and to offer users of our website notice, choice and consent regarding processing for direct marketing purposes, security, data integrity, access, and enforcement with regard to personal information.

"Personal information" means information that identifies you personally, either alone or in combination with other information available to us.

Supplemental Privacy Notices. This Privacy Statement may be supplemented or amended from time to time by additional “Privacy Notices” posted on this website. Such Privacy Notices will provide supplemental information on how we collect and handle information specific to where that Privacy Notice appears, and is intended to be read together with this Privacy Statement.

Third Party Privacy Policies or Statements. If you access a website through which we offer products or services for sale, you will often see our web pages co-branded with the name and branding of the organisation whose product you are purchasing. If the privacy policy or statement of one of our partners also appears on this website, this Privacy Statement will apply to our use of any information collected by us, and the privacy policy or statement of our partner will apply to any such information provided to that partner as contemplated by this Privacy Statement and any supplemental Privacy Notices.

Changes to this Privacy Statement

We may occasionally update this Privacy Statement. These updates may reflect, among other things, changes in applicable laws, rules or regulations, changes to our data collection practices, and/or changes to our business or services. Changes to our Privacy Statement will become effective 30 days after posting and will only apply to your personal information we hold if you use the site after the revised statement becomes effective. If revisions to the Privacy Statement materially affect how we may use Personal Information collected from you prior to the date of the revised statement, then we will request that you opt-in to the revised Privacy Statement. We will post an updated version of this Privacy Statement on the website with a revised effective date, to let you know that we have updated the Privacy Statement.

Collection of Information

We collect personal information you provide when you use this website. This may include, but is not limited to, the following situations: where you are providing information when you request information about, or use, a product or service available through this website, or where you are providing information when you purchase a product or service through this website; where you are entering a contest or a promotion, ordering a newsletter or utilising other informational tools; and where you are submitting an order or purchasing, downloading and/or registering products and/or signing up for additional services.

The information we collect may include, but is not limited to, your name, email address, IP address, billing and/or shipping address, phone number, payment account information, and other information about you submitted to verify who you are or to prevent fraud. If you call our customer service, we may collect personal information which you knowingly and voluntarily provide through your contact with our customer service representatives.

We furthermore collect information that is sent to us automatically by your web browser, which may include, without limitation, information that does not identify you personally (such as the date and time of your visit). The information we receive in this manner depends on the settings on your web browser. If you have created a user identity on one of your visits to this website, we may link the information provided by your browser to information that identifies you personally and use it for the purposes described below. Please review the settings of your web browser if you want to learn what information your browser sends or how to change your settings.

Cookies and Web Beacons

We collect information that is typically not personally identifiable through the use of web technologies, including, without limitation, “session cookies,” “persistent cookies,” “JavaScript tags,” and “web beacons” (also referred to as “tracking pixels,” “pixel tags,” or “action tags”). As the Internet evolves, we may implement and use different types of technologies for this purpose.

Cookies. When you visit this website, your computer may receive one or more “cookies” in order to help personalise and support your use of this website, our services, and/or the services of our partners. A “cookie” is a small text file that is transferred to your computer’s web browser by a web server, and can be read by a web server in the same domain at a later time. If you do not wish to receive cookies or wish to manage when you accept cookies in general, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. We provide more information on this in the “Your Choices” section, below. Although you are not required to accept our cookies, if you set your browser to reject cookies, you may not be able to use all of the features and functionalities of this website.

Cookies allow a website to customise information that is presented to you through your use of this website (such as to display personalised content and targeted advertising to you on your future visits to this website), and to save time by storing information so you do not need to re-enter it during a later use of our website. We may place cookies on this site directly, or on behalf of the partner whose advertisement appears on this website or its service providers. In general, cookies do not identify you personally. However if you have created a user identity on one of your visits to this website, we may link the cookie to information that identifies you personally. We may use a combination of “session cookies” and “persistent cookies” on this website, further described below.

Session Cookies. A “session cookie” is a temporary cookie that expires when you close your browser. A session cookie assigns a randomly-generated, unique identification number to your computer when you access this website. Assigning your computer a number facilitates the proper functioning of the features of our websites by permitting us to maintain a persistent “state” for your session, such as maintaining the contents of your shopping cart during checkout. We also use session cookies to collect anonymous information (i.e., information that does not identify you personally) about the ways visitors use this website – which pages they visit, which links they use, and how long they stay on each page. We analyse this information (known as “click-stream information”) to better understand our visitors’ interests and needs and to improve the content and functionality of this website.

Persistent Cookies. Unlike a session cookie, a “persistent cookie” does not expire when you close your browser. It stays on your computer until the expiration date set in the cookie (for example, at the end of a calendar month) or until you delete it. Persistent cookies can be used to “tag” your computer so that the next time you visit (or someone using your computer visits), our server will recognise you, not by name, but by the “tag” on your computer. This will enable us to provide you with a personalised experience even if we do not know who you are. It will also allow us to collect more accurate information about the ways people use this website, for example, how people use this website on their first visit and how often they return. Using persistent cookies permits us to provide you with a more personalised shopping experience and, in some cases, may save you the trouble of re-entering information already in our database.

Web Beacons. When you visit this website, your computer may receive one or more “web beacons” in order to assist us with delivering cookies on this website, to collect anonymous information about the use of this website by our visitors, and to deliver customised or targeted content to you on this website and through our partners. Web beacons (also referred to as “tracking pixels,” “1x1 gifs,” “single-pixel gifs,” “pixel tags,” or “action tags”) are graphic images, usually no larger than a 1x1 pixel, placed at various locations on this website. They also help us identify browser types, search terms that bring visitors to our website, and the domain names of websites that refer traffic to us. We may place web beacons on this site directly, and may place web beacons on behalf of the partner whose branding appears on this website or its service providers. They also help us identify your IP address. The information collected by web beacons does not identify you personally. However, if you have created a user identity on one of your visits to this website, for example, by making a purchase, we may link the information we collect using web beacons to the information that identifies you personally and use it in the same ways as we use the information we collect using cookies. We also use web beacons to provide us with more information on any emails we send out. In particular, a web beacon in an email communication will send us information to let us know that you have received, opened, or acted upon an email you have chosen to receive from us.

Storage, Use and Sharing of Information

Digital River Ireland Limited is a corporate affiliate of Digital River, Inc., a U.S. corporation located at 10380 Bren Road West, Minnetonka, Minnesota 55343, USA. Your personal information provided to us will initially be processed on our computer servers located in Ireland, but may also need to be transmitted to other Digital River companies for the purposes set out in this Privacy Statement and for company group administration purposes. This will involve a transfer of your personal data to Digital River Inc. in the United States of America.

In some cases (where it is necessary to do so in order to fulfil our contractual obligations to you) such information may also be transmitted or made available to (i) third-parties providing services to Digital River or (ii) product manufacturers, licensors and/or suppliers, located in the European Economic Area (“EEA”), the United States of America or another territory outside the EEA.

In all cases in which your personal information is transmitted outside the EEA to other Digital River entities or to our service providers located in countries that do not have the same level of data protection as the EEA member states, Digital River has taken measures to protect the confidentiality and security of your personal information in compliance with this Privacy Statement.

Our Use of Personal Information. We may use personal information collected by us for the following purposes:

to contact you if you have requested information or communication from us;
to determine the country in which you are located for compliance purposes (including without limitation export compliance) and for security, anti-piracy, and fraud prevention purposes;
to help verify that existing personal information about you in our possession is accurate and complete;
to provide you with product updates and upgrades, special offers, pricing information, newsletters, and other information, either on our own behalf or in some cases on behalf of a partner or client acting as their agent, where you have consented to receive it;
to undertake any other promotional activities where you have consented to such promotional activities;
in connection with keys, access codes or other information as may be required to permit you to access the websites or services of our partners to receive products, updates or services;
for the purposes identified in a specific Supplemental Privacy Notice posted on the page or area of this website where you provided that information;
to verify compliance with applicable laws, rules and regulations;
if you visit this website for the purposes of conducting a purchase transaction:
to take, verify, process or deliver your order, process or obtain payment, verify your tax or tax exempt status, contest chargebacks, determine your eligibility for a line of credit, or notify you of the status of your order;
for fraud and piracy prevention purposes;
to provide you, to the extent permitted by law, with a personalised shopping experience;
to register your purchase with the manufacturer or service provider for warranty, technical support or similar purposes;
to provide notice of your purchase to the provider of an online service for which you purchase a service use right from us, for example, in order for the service provider to enable your access to the service;
to establish an account for future purchases by you if you have consented to the creation of an account;
to facilitate the renewal of subscriptions for products or services; and
to provide you with effective customer service (which may to the extent and in a manner permitted by applicable law, include contacting visitors who commence but do not complete a checkout process to follow up on the incomplete session or to see if there was a problem with their use of this website), and/or technical support.
We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented), for other legitimate purposes (such as regulatory compliance), and as permitted or required by applicable law. We will observe applicable law and take reasonable steps to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect and keep secure the personal information on your behalf.

Our Use of Anonymous Information. We may use anonymous information collected by us:

to personalise and support your use of this website, our services, and/or the services of our partners;
to improve this website, the customer experience, our advertising systems, and our products and services;
to identify actions or transactions as originating through an affiliate marketing or referral program;
to deliver targeted advertisements on this website and other websites;
to provide reporting to our current and prospective partners and service providers; and
for other historical, statistical or research and analysis purposes.
In addition, we may “de-identify” personal information by removing any information that identifies you specifically, and use the rest for the purposes set out above.

Our Partners. When we make products available for sale through a website, we are doing so as an independent e-commerce reseller of, or service provider for, the partner whose name and/or logo appears on the particular website. In connection with your purchase of a product or service through an online store we operate that is co-branded with our partner’s branding, we will provide certain of the personal information and/or anonymous information you provide in connection with your purchase to that partner for reporting purposes, to allow our partner or its service provider to register your purchase, to enable your access to products or services provided by our partner or its suppliers, to facilitate warranty, technical support or after-sales service, to allow our partner or its subcontractor to send communications to you if you have consented to receive them, to allow our partner or its service provider to provide services in connection with this website such as customer support or single sign-on functionality on this website and our partner’s website, or for similar purposes in order to fulfil obligations to you. We may also provide some of the personal information you provide in connection with your purchase to the publisher or manufacturer of a product you purchase, or operator of a service for which you purchase a service use right from us, if different than the partner whose name and/or logo appears on this website. The privacy policy of our partner, and of the publisher, manufacturer or operator of the product or service you purchase, will govern how that party uses and protects any of your personal information that we provide to them.

Our Service Providers. We use other companies, including but not limited to our corporate affiliates, to provide joint services or certain services to us or on our behalf and help us to operate our business. For example, to the extent permitted by applicable law we may use our corporate affiliates and/or other companies to host or maintain this website, to process credit card payments, to provide fraud screening and/or detection services, to perform data integrity checks, to offer you a line of credit, to provide website optimisation services, to fulfil your order, for payment collection, to deliver advertisements on this website and third party websites, to send mail or email, and/or to provide customer service. We may share your information with our service providers in connection with their provision of services to us. These companies are required by contract to use any information we share with them only to perform services to us or on our behalf and to protect the confidentiality of your personal information. We will not share your personal information with our affiliates or unrelated third parties to use for their own marketing purposes without your consent.

To Comply With Legal Requirements, Cooperate With Law Enforcement, Prevent Fraud and Other Crimes, and Protect Legal Rights, Property, You and Others. To the extent permitted by applicable law, we may disclose the personal information we collect on this website without notifying you when we, in good faith, believe disclosure is appropriate to comply with the law or a regulatory requirement; to comply with governmental, administrative or judicial process, requirement or order, such as a subpoena or court order; to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; to protect the legal rights, property or safety of Digital River, its corporate affiliates, and their respective employees, clients and partners and agents, other users or the public in general; or to protect your vital interests if determined necessary by us. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we may share our server logs – which contain visitors’ IP addresses – with the appropriate investigative authorities who may use that information to trace and identify individuals. We also reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe are or may be in violation of applicable laws, rules or regulations without providing notice to you.

In Connection With Corporate Events. If one of our corporate affiliates or a third party has acquired our business, specific assets or the business of one of our operating divisions through which you have provided information to us, for example, as the result of a sale, merger, reorganisation, insolvency, dissolution or liquidation, your personal information will become owned by that company. In that event, the acquiring company’s use of your personal information will still be subject to this Privacy Statement, any applicable Supplemental Privacy Notices, and the privacy preferences you have expressed to us.

Your Choices

Digital River respects your right to make choices about the ways we collect, use and disclose information about you. We generally ask you to indicate your choices at the time and on the page where you provide your personal information.

When you provide personal information, we may offer you a choice as to whether you would like to receive further communications from us and/or from our partners, such as communications related to updates, upgrades, special offers and pricing. You have the right to withdraw your consent at any time. If you decide you no longer want to receive promotional messages from us, you may let us know by emailing us at remove@digitalriver.com or by following any unsubscribe link in our emails; please specify which consent you are revoking in your email to us. Please note, however, if you give us permission to add your contact information to our Partner’s mailing list and later withdraw your permission, you will have to contact our Partner (or use the “opt-out” provided in the emails our Partner sends you) to have your name removed from our Partner’s mailing lists.

If you accept a session or persistent cookie, you can delete it at any time through your web browser (e.g., as soon as you leave our website). If you do not wish to receive cookies or wish to manage when you accept cookies in general, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept our cookies, if you set your browser to reject cookies, you may not be able to use all of the features and functionalities of this website.

We and our partners use third party service providers, which may include but are not limited to Google Analytics and Omniture, to serve ads on our behalf across the Internet, and sometimes on this website. These ads may collect anonymous information about your visits to the website on which such ad is placed, your interaction with these ads and the products and services offered by us, our partners and our suppliers through the use of a pixel tag or other web technologies. We and our partners may use this anonymous information to provide targeted advertisements to you for goods and services. If you would like more information about this practice and to know your choices about not having this anonymous information used, please visit www.networkadvertising.org/consumer/opt_out.asp. You may view a list of third party service providers who collect anonymous information, and/or opt-out of such collection of anonymous information about you, by visiting http://www.networkadvertising.org/managing/opt_out.asp. If you opt out of having your information collected through cookies, web beacons and other tools, your existing display advertising cookie(s) will be deleted and new cookie will attempt to be placed that instructs service providers not to track your future activities when that cookie is detected (a “no-track” cookie). If your browsers are configured to reject cookies when you visit our opt-out page, a “no-track” cookie cannot be set on your computer. Also, if you subsequently erase “no-track” cookies, use a different computer or change web browsers, you will need to opt-out again.

Security of Information

We are committed to keeping personal information secure. We have implemented physical, technical and administrative safeguards reasonably designed to protect your personal information from unauthorised access and disclosure. When we collect or transmit sensitive information such as a financial account number, we use industry standard methods to protect that information. It is important that you understand, however, that no website, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorised disclosure or misuse, for example, by protecting your password.

Different countries have different privacy laws and requirements. Please know, however, that no matter where your personal information is collected, used, transferred or stored, if it was collected through this website, it will be protected by us in accordance with the terms of this Privacy Statement, any Supplemental Privacy Notices that apply to you, and applicable laws, rules and regulations.

Accessing and Correcting Your Personal Information

We strive to maintain the accuracy and integrity of the personal information in our databases and to keep that information up-to-date. We provide ways for you to access your personal information as required by applicable law, so that you can correct inaccuracies or update your personal information.

If you would like to review, correct or challenge your personal information, please contact us by postal mail addressed to us, ATTN: Privacy Department, Unit 153, Shannon Free Zone West, Shannon, Co. Clare, Ireland or by email at privacy@digitalriver.com. You may write to us in your own language.

If you contact us we may, for your protection, ask you for additional information to verify your identity. In most cases, we will provide the access you request and correct or delete any inaccurate personal information you discover. We reserve the right, however, to limit or deny your request to the extent permitted by applicable law if the disclosure may lead to a breach of applicable law and regulation, e.g. in case of any legal obligation to retain certain data, or if you have failed to provide sufficient evidence to verify your identity. .

Links to Third Party Websites

This Privacy Statement is only applicable to the use and disclosure of information we collect from and about you through this website and any other websites on which this Privacy Statement appears. It does not apply to information collected on the websites of our partners, service providers or any other third party, even if their website links to this website, or this website links to theirs. We do not control the privacy policies of our partners, service providers or other third parties. If you disclose information to any other party, different terms may apply to their use and disclosure of the information which has been disclosed to those third parties. Please review the privacy statement posted on each website you visit.

Children’s Privacy

This website is not directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use this website unless supervised by an adult. Our goal is to comply with applicable laws and regulations relating to collection and use of information from children as such term is defined by applicable laws. If you believe that we have received information from a child or other person protected under such laws, please notify us immediately by postal mail addressed to Digital River’s Privacy Department, Unit 153, Shannon Free Zone West, Shannon, Co. Clare, Ireland or by email at privacy@digitalriver.com, and we will take reasonable steps to remove that information from our databases.

How to Contact Us

If you have any questions, comments, or concerns regarding this Privacy Statement or our privacy practices, or have privacy-related questions not answered online, you may contact us by any of the following means:

By Mail: You may contact us by postal mail addressed to Digital River Ireland Limited, ATTN: Privacy Department, Unit 153, Shannon Free Zone West, Shannon, Co. Clare, Ireland.
By Email: You may contact us by email at privacy@digitalriver.com. Please specify "Global Privacy Question" in the subject line to help us to expedite our review of your email.
You may write to us in your own language.