Email issue

Date: Sat, 16 Dec 2023 02:33:02 +0000 (GMT)
From: "x@x.com" <x@x.com>
To: "x@x.x" <x@x.x>
Cc: "x@x.x"
 <x@x.x>
Message-ID: <x@sfdc.net>
In-Reply-To: <x@sfdc.net>
References: <x@x.x>
 <x@sfdc.net>
Subject: [x.com Help Desk] WO220056
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----=_Part_x_x.x"

------=_Part_x_x.x
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

Your ticket 16944712 has been updated. Please reply to this email to respond.

Note: Responding to this ticket before we have replied may affect your position in the queue.


16/12/2023, 1:33 pm

Hi,

Thanks for the information.

The customer confirmed that the HDMI port is loose and have updated my return request and also requested to have this couriered.

I'll be back with updates.

Thanks.

Kind regards,

Jaselle Rose
Customer Care


Help Center | Account Dashboard | Shop | x Shopping App
------=_Part_x_x.x
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit

<html>
<head><meta>
	<title></title>
	<style type="text/css">@import url('https://fonts.googleapis.com/css2?family=Figtree');
        @import url('https://fonts.googleapis.com/css2?family=Open+Sans');
        body {
            font-family: 'Figtree', "Open Sans", Futura, sans-serif;
            font-size: 48px;
        }
	</style>
</head>
<body style="height: auto; min-height: auto;">
<table cellpadding="0" cellspacing="0" class="contentpageDefaultEmailTemplatePageTemplate" id="contentpage_emailTemplateBodyContent" style="background-color: #E9EAEC;" width="100%">
	<tbody>
		<tr>
			<td align="center" width="100%">
			<table cellpadding="0" cellspacing="0" class="contentRoot" style="background-color: #FFFFFF;" width="100%">
				<tbody>
					<tr>
						<td style="padding-top: 10px; padding-bottom: 10px; padding-left: 10px; padding-right: 10px;">
						<table cellpadding="0" cellspacing="0" class="contentbuilderBaseColumnRow" style="align-items: flex-start; width: 100%;" width="100%">
							<tbody>
								<tr valign="top">
									<td class="columnCell" style="vertical-align: top;display: inline-block; float:left" width="100%">
									<table cellpadding="0" cellspacing="0" style="width: 100%; border-collapse: collapse; word-break:break-word;">
										<tbody>
											<tr>
												<td>
												<table cellpadding="0" cellspacing="0" id="contentregion" style="font-size:14px; width: 100%; border-collapse: collapse; word-break: break-word;">
													<tbody>
														<tr>
															<td class="contentbuilder-html" style="padding: 0;">
															<div style="border: 2px solid #ed193a;">
															<div style="outline: 2px #ed193a solid; margin: 0 0 1em 0;  padding: 1.5em; background-color: #ed193a;"><img alt="x Logo" src="https://www.x.com/wp-content/uploads/2022/05/x.png" style="display: block; width: 10rem; margin: 0 auto;" /></div>

															<div style="padding: 0.4rem 1.5rem 0;">
															<p style="text-align: center;">Your ticket&nbsp;<strong>16944712</strong> has been updated. Please reply to this email to respond.</p>

															<p style="text-align: center;"><strong>Note:</strong> Responding to this ticket before we have replied may affect your position in the queue.</p>

															<hr style="border: 0.5px dotted #c5c5c5" /><br />
															<span style="color:#bbbbbb">16/12/2023, 1:33 pm</span><br />
															<br />
															Hi,<br />
															<br />
															Thanks for the information.<br />
															<br />
															The customer confirmed that the HDMI port is loose and have updated my return request and also requested to have this couriered.<br />
															<br />
															I&#39;ll be back with updates.<br />
															<br />
															Thanks.<br />
															<br />
															Kind regards,<br />
															<br />
															<strong>Jaselle Rose</strong><br />
															Customer Care<br />
															<br />
															<img alt="xsignature" src="https://www.x.com/wp