Move EyeCap License

Transfer of License to a new PC

The license may be moved to a new PC  if the original PC fails or is being upgraded as long as the new PC belongs to, or is being used by the original licensee.

The method to do this is to install the software on the new PC it will work for up to 10 days before it needs licensing.
Once installed test it and make sure it is fully working.

If you have an active support contract (The bottom of your EyeCap login screen will have a message if your support has expired) Then we will help you with any data transfers and upgrades of software etc.  If your support has expired and you require assistance from us then you either need a support contract, or you will be charged an hourly rate.  Licensing support is Free of charge, but any other support is not.
If you wish to upgrade to a newer version or would like a support agreement or hourly support then please contact us.

Once you are happy that it is all working you would let us know that you wish to move the license together with the License number, End username and reason for the transfer.
Copy the C:\EyeCap\License\LP2.Lic from the old to PC to the same location on the new PC.
We will then authorise the licensing server to issue the new license.

Once you have activated the new license, if the old PC is still operational then you must delete all files in the C:\EyeCap\License directory.


There is a user manual EyeCap Help installed with the software and a link is normally available on the desktop.