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Pale Moon Troubleshooting info

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  1. Application Basics
  2. ------------------
  3.  
  4. Name: Pale Moon
  5. Version: 28.14.2 (64-bit)
  6. Build ID: 20201001200140
  7. Update Channel: release
  8. User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.9) Gecko/20100101 Goanna/4.6 Firefox/68.9 PaleMoon/28.14.2
  9. OS: Windows_NT 10.0
  10. Safe Mode: false
  11.  
  12. Extensions
  13. ----------
  14.  
  15. Name: Stylem
  16. Version: 2.2.6
  17. Enabled: true
  18. ID: {503a85e3-84c9-40e5-b98e-98e62085837f}
  19.  
  20. Graphics
  21. --------
  22.  
  23. Features
  24. Compositing: Direct3D 11
  25. GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
  26. Asynchronous Pan/Zoom: none
  27. WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000080a8) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  28. WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1660 Direct3D11 vs_5_0 ps_5_0)
  29. WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
  30. WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
  31. WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
  32. WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000080a8) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  33. WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1660 Direct3D11 vs_5_0 ps_5_0)
  34. WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.)
  35. WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16
  36. WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
  37. Hardware H264 Decoding: Yes; Using D3D11 API
  38. Audio Backend: wasapi
  39. Direct2D: true
  40. DirectWrite: true (10.0.18362.1082)
  41. GPU #1
  42. Active: Yes
  43. Description: NVIDIA GeForce GTX 1660
  44. Vendor ID: 0x10de
  45. Device ID: 0x2184
  46. Driver Version: 26.21.14.4120
  47. Driver Date: 11-6-2019
  48. Drivers: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ffb45b74346b667\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ffb45b74346b667\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ffb45b74346b667\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ffb45b74346b667\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ffb45b74346b667\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ffb45b74346b667\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ffb45b74346b667\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_1ffb45b74346b667\nvldumd.dll
  49. Subsys ID: 554319da
  50. RAM: 6144
  51.  
  52. Diagnostics
  53. AzureCanvasAccelerated: 0
  54. AzureCanvasBackend: direct2d 1.1
  55. AzureContentBackend: direct2d 1.1
  56. AzureFallbackCanvasBackend: cairo
  57. failures: [GFX1-]: Failed to close PathSink. Code: 0x80070057
  58.  
  59. Crash Guard Disabled Features
  60. D3D9 Video Decoder:
  61.  
  62. Failure Log
  63. (#0) Error: Failed to close PathSink. Code: 0x80070057
  64. (#96) Error: Failed to close PathSink. Code: 0x80070057
  65. (#97) Error: Failed to close PathSink. Code: 0x80070057
  66. (#98) Error: Failed to close PathSink. Code: 0x80070057
  67. (#99) Error: Failed to close PathSink. Code: 0x80070057
  68. (#100) Error: Failed to close PathSink. Code: 0x80070057
  69. (#101) Error: Failed to close PathSink. Code: 0x80070057
  70. (#102) Error: Failed to close PathSink. Code: 0x80070057
  71. (#103) Error: Failed to close PathSink. Code: 0x80070057
  72. (#104) Error: Failed to close PathSink. Code: 0x80070057
  73. (#105) Error: Failed to close PathSink. Code: 0x80070057
  74. (#106) Error: Failed to close PathSink. Code: 0x80070057
  75. (#107) Error: Failed to close PathSink. Code: 0x80070057
  76. (#108) Error: Failed to close PathSink. Code: 0x80070057
  77. (#109) Error: Failed to close PathSink. Code: 0x80070057
  78. (#110) Error: Failed to close PathSink. Code: 0x80070057
  79.  
  80. Important Modified Preferences
  81. ------------------------------
  82.  
  83. accessibility.typeaheadfind.flashBar: 0
  84. browser.cache.disk.capacity: 358400
  85. browser.cache.disk.smart_size.first_run: false
  86. browser.cache.disk.smart_size.use_old_max: false
  87. browser.download.importedFromSqlite: true
  88. browser.places.smartBookmarksVersion: 4
  89. browser.search.useDBForOrder: true
  90. browser.startup.homepage_override.buildID: 20201001200140
  91. browser.startup.homepage_override.mstone: 4.6.0
  92. extensions.lastAppVersion: 28.14.2
  93. general.useragent.override.pornhub.com: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
  94. general.useragent.updates.lastupdated: 1602252435488
  95. gfx.crash-guard.d3d11layers.appVersion: 28.14.2
  96. gfx.crash-guard.d3d11layers.deviceID: 0x2184
  97. gfx.crash-guard.d3d11layers.driverVersion: 26.21.14.4120
  98. gfx.crash-guard.d3d11layers.feature-d2d: true
  99. gfx.crash-guard.d3d11layers.feature-d3d11: true
  100. gfx.crash-guard.status.d3d11layers: 2
  101. gfx.crash-guard.status.d3d11video: 2
  102. gfx.crash-guard.status.d3d9video: 3
  103. media.benchmark.vp9.fps: 340
  104. media.benchmark.vp9.versioncheck: 3
  105. media.hardware-video-decoding.failed: false
  106. network.cookie.prefsMigrated: true
  107. places.database.lastMaintenance: 1601567316
  108. places.history.expiration.transient_current_max_pages: 103820
  109. print.printer_OneNote_for_Windows_10.print_bgcolor: false
  110. print.printer_OneNote_for_Windows_10.print_bgimages: false
  111. print.printer_OneNote_for_Windows_10.print_duplex: -437918235
  112. print.printer_OneNote_for_Windows_10.print_edge_bottom: 0
  113. print.printer_OneNote_for_Windows_10.print_edge_left: 0
  114. print.printer_OneNote_for_Windows_10.print_edge_right: 0
  115. print.printer_OneNote_for_Windows_10.print_edge_top: 0
  116. print.printer_OneNote_for_Windows_10.print_evenpages: true
  117. print.printer_OneNote_for_Windows_10.print_footercenter:
  118. print.printer_OneNote_for_Windows_10.print_footerleft: &PT
  119. print.printer_OneNote_for_Windows_10.print_footerright: &D
  120. print.printer_OneNote_for_Windows_10.print_headercenter:
  121. print.printer_OneNote_for_Windows_10.print_headerleft: &T
  122. print.printer_OneNote_for_Windows_10.print_headerright: &U
  123. print.printer_OneNote_for_Windows_10.print_in_color: true
  124. print.printer_OneNote_for_Windows_10.print_margin_bottom: 0.5
  125. print.printer_OneNote_for_Windows_10.print_margin_left: 0.5
  126. print.printer_OneNote_for_Windows_10.print_margin_right: 0.5
  127. print.printer_OneNote_for_Windows_10.print_margin_top: 0.5
  128. print.printer_OneNote_for_Windows_10.print_oddpages: true
  129. print.printer_OneNote_for_Windows_10.print_orientation: 0
  130. print.printer_OneNote_for_Windows_10.print_page_delay: 50
  131. print.printer_OneNote_for_Windows_10.print_paper_data: 1
  132. print.printer_OneNote_for_Windows_10.print_paper_height: -1.00
  133. print.printer_OneNote_for_Windows_10.print_paper_name:
  134. print.printer_OneNote_for_Windows_10.print_paper_size_unit: 0
  135. print.printer_OneNote_for_Windows_10.print_paper_width: -1.00
  136. print.printer_OneNote_for_Windows_10.print_resolution: 300
  137. print.printer_OneNote_for_Windows_10.print_reversed: false
  138. print.printer_OneNote_for_Windows_10.print_scaling: 1.00
  139. print.printer_OneNote_for_Windows_10.print_shrink_to_fit: true
  140. print.printer_OneNote_for_Windows_10.print_to_file: false
  141. print.printer_OneNote_for_Windows_10.print_unwriteable_margin_bottom: 0
  142. print.printer_OneNote_for_Windows_10.print_unwriteable_margin_left: 0
  143. print.printer_OneNote_for_Windows_10.print_unwriteable_margin_right: 0
  144. print.printer_OneNote_for_Windows_10.print_unwriteable_margin_top: 0
  145. privacy.sanitize.migrateFx3Prefs: true
  146. storage.vacuum.last.index: 1
  147. storage.vacuum.last.places.sqlite: 1601748225
  148. ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
  149.  
  150. Important Locked Preferences
  151. ----------------------------
  152.  
  153. Places Database
  154. ---------------
  155.  
  156. JavaScript
  157. ----------
  158.  
  159. Incremental GC: true
  160.  
  161. Accessibility
  162. -------------
  163.  
  164. Activated: false
  165. Prevent Accessibility: 1
  166.  
  167. Library Versions
  168. ----------------
  169.  
  170. NSPR
  171. Expected minimum version: 4.24
  172. Version in use: 4.24
  173.  
  174. NSS
  175. Expected minimum version: 3.48.4
  176. Version in use: 3.48.4
  177.  
  178. NSSSMIME
  179. Expected minimum version: 3.48.4
  180. Version in use: 3.48.4
  181.  
  182. NSSSSL
  183. Expected minimum version: 3.48.4
  184. Version in use: 3.48.4
  185.  
  186. NSSUTIL
  187. Expected minimum version: 3.48.4
  188. Version in use: 3.48.4
  189.  
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