New_Report_for_Eric

EtreCheck version: 5.3.2 (5034)
Report generated: 2019-07-30 20:39:48
Download EtreCheck from https://etrecheck.com
Runtime: 2:47
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem
Description:
When I want to open pdf files (from whatsappa or telegram with my acco
unt) Safari reply an error message. If I open with another account I d
ont any problem

Major Issues:
  Anything that appears on this list needs immediate attention.
  Adware - Adware detected.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Pro (Retina, 13-inch, Late 2013)
  MacBook Pro Model: MacBookPro11,1
  1 2,4 GHz Intel Core i5 (i5-4258U) CPU: 2-core
  4 RAM - Not upgradeable
    BANK 0/DIMM0 - 2 GB DDR3 1600  ok
    BANK 1/DIMM0 - 2 GB DDR3 1600  ok
  Battery: Health = Normal - Cycle count = 330

Video Information:
  Intel Iris - VRAM: 1536 MB
    Color LCD 2560 x 1600

Drives:
  disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)
  Internal PCI 5.0 GT/s x2 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 121.12 GB
      disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes)
        disk1s1 - Macintosh HD (APFS) (Shared - 87.32 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD
    121.12 GB (Shared - 87.32 GB used - 29.90 GB free)
    APFS
    Mount point: /

  disk1s4 - VM [APFS VM]
    121.12 GB (Shared - 3.22 GB used - 29.90 GB free)
    APFS
    Mount point: /private/var/vm

Network:
  Interface usbmodem1412: GT-I9105P
  Interface usbmodem1422: SAMSUNG_Android
  Interface SAMSUNG_MDM: SAMSUNG Modem
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en3: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  Interface en4: iPhone

System Software:
  macOS Mojave 10.14.6 (18G84)
  Time since boot: About 2 days

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

Adware:
  Launchd: ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist
    Executable: ~/Library/Application Support/Spigot/ApplicationManager --protect
    Reason: Adware name match

Unsigned Files:
  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist
    Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist
    Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist
    Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.dropbox.DropboxMacUpdate.agent.plist
    Executable: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
    Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Login Item: ~/Library/Application Support/.FUS/fuspredownloader.app
  Login Item: ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app

Kernel Extensions:
  /System/Library/Extensions
    ssuddrv.kext (1.4.32 - SDK 10.6)

  /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
    ssudmdmcontrol.kext (1.4.32 - SDK 10.6)
    ssudmdmdata.kext (1.4.32 - SDK 10.6)
    ssudmtp.kext (1.4.32 - SDK 10.5)
    ssudserial.kext (1.4.32 - SDK 10.6)

System Launch Agents:
  [Not Loaded]  15 Apple tasks
  [Loaded]  203 Apple tasks
  [Running]  81 Apple tasks
  [Other]  One Apple task

System Launch Daemons:
  [Not Loaded]  34 Apple tasks
  [Loaded]  210 Apple tasks
  [Running]  92 Apple tasks

Launch Agents:
  [Other] SBA_ListenerAgent.plist (? 59afbecf  - installed 2014-04-17)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? 72918169  - installed 2015-03-13)
  [Running] com.teamviewer.teamviewer.plist (? 9223e856  - installed 2019-07-28)
  [Running] com.teamviewer.teamviewer_desktop.plist (? efecefe3  - installed 2019-07-28)

Launch Daemons:
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-06-22)
  [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-17)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2010-09-23)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2015-03-13)
  [Loaded] com.oracle.java.JavaUpdateHelper.plist (? 95986cc6  - installed 2015-04-03)
  [Running] com.teamviewer.Helper.plist (? 225db335  - installed 2014-06-21)
  [Running] com.teamviewer.teamviewer_service.plist (? 52d5a08d  - installed 2019-07-28)
  [Loaded] com.wuala.WualaFS.KextLoaderHelper.plist (Benjamin Fleischer - installed 2015-07-21)

User Launch Agents:
  [Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2015-12-07)
  [Loaded] com.cisco.videoguard10.plist (? 0  - installed 2018-12-02)
  [Loaded] com.cisco.videoguard10.uninstall.plist (? 0  - installed 2018-12-02)
  [Running] com.cisco.videoguardmonitor.plist (? 0  - installed 2018-12-02)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (? 0  - installed 2019-02-14)
  [Loaded] com.google.keystone.agent.plist (? 0  - installed 2019-05-10)
  [Loaded] com.google.keystone.xpcservice.plist (? 0  - installed 2019-05-10)
  [Running] com.spigot.ApplicationManager.plist (Adware - installed 2015-12-07)

User Login Items:
  Backup and Sync.app (Google, Inc. - installed 2019-07-15)
    (Application - /Applications/Backup and Sync.app)

  Dropbox.app (Dropbox, Inc. - installed 2019-07-18)
    (Application - /Applications/Dropbox.app)

  fuspredownloader.app (? - installed 2016-01-27)
    (Application - ~/Library/Application Support/.FUS/fuspredownloader.app)

  Android File Transfer Agent.app (? - installed 2012-10-15)
    (Application - ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Internet Plug-ins:
  Silverlight: 5.1.41212.0 (? - installed 2016-02-07)
  FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-12)
  Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-12)
  PepperFlashPlayer: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-25)
  JavaAppletPlugin: Java 8 Update 40 (? - installed 2018-09-06)
  SharePointBrowserPlugin: 14.0.0 (? - installed 2010-09-23)

Audio Plug-ins:
  AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-28)
  BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-07-23)
  AirPlay: 2.0 (Apple - installed 2019-07-23)
  AppleAVBAudio: 760.6 (Apple - installed 2019-07-23)
  BridgeAudioSP: 5.52 (Apple - installed 2019-07-23)
  iSightAudio: 7.7.3 (Apple - installed 2019-07-23)

3rd Party Preference Panes:
  Flash Player (installed 2019-06-22)
  Java (installed 2015-04-03)

Time Machine:
  Time Machine information not available without Full Drive Access.
  22 local snapshots
  Oldest local snapshot: 2019-07-29 20:44:16
  Last local snapshot: 2019-07-30 19:49:02

Performance:
  System Load: 1.81 (1 min ago) 1.74 (5 min ago) 1.67 (15 min ago)
  Nominal I/O speed: 0.41 MB/s
  File system: 34.02 seconds
  Write speed: 247 MB/s
  Read speed: 584 MB/s

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 423 MB (App Store)
  com.apple.WebKit.WebContent (11) 395 MB (Apple)
  AppleSpell 87 MB (Apple)
  Dropbox 58 MB (Dropbox, Inc.)
  Safari 49 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Spotify 67 MB / 3 MB (Spotify)
  Dropbox 3 MB / 5 MB (Dropbox, Inc.)
  Other processes 3 MB / 2 MB (?)
  com.apple.WebKit.Networking 269 KB / 89 KB (Apple)
  SystemUIServer 0 B / 256 B (Apple)

Virtual Memory Information:
  Physical RAM: 4 GB

  Free RAM: 23 MB
  Used RAM: 3.40 GB
  Cached files: 590 MB

  Available RAM: 614 MB
  Swap Used: 317 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-07-12 Adobe Flash Player
  2019-07-18 MRTConfigData (1.47)
  2019-07-21 Keeper (14.1.0)
  2019-07-23 Gatekeeper Configuration Data (173)
  2019-07-25 Adobe Pepper Flash Player
  2019-07-30 EtreCheck (5.3.2)

Clean up:
  /Library/LaunchAgents/SBA_ListenerAgent.plist
    /Applications/Kodak Share Button App/Kodak Share Button.app/Contents/MacOS/Kodak Share Button Agent.app/Contents/MacOS/Kodak Share Button Agent
    Executable not found


Diagnostics Information (past 7 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report