and create database and user for osticket:
MariaDB [(none)]> create database `osticket`;
MariaDB [(none)]> default character set utf8 collate utf8_general_ci;
MariaDB [(none)]> create user 'osticket-owner'@'localhost';
MariaDB [(none)]> create user 'osticket-owner'@'127.0.0.1';
MariaDB [(none)]> create user 'osticket-owner'@'::1';
MariaDB [(none)]> set password for 'osticket-owner'@'localhost' = password('Passw0rd');
MariaDB [(none)]> set password for 'osticket-owner'@'127.0.0.1' = password('Passw0rd');
MariaDB [(none)]> set password for 'osticket-owner'@'::1' = password('Passw0rd');
MariaDB [(none)]> grant all privileges on `osticket`.* to 'osticket-owner'@'localhost' with grant option;
MariaDB [(none)]> grant all privileges on `osticket`.* to 'osticket-owner'@'127.0.0.1' with grant option;
MariaDB [(none)]> grant all privileges on `osticket`.* to 'osticket-owner'@'::1' with grant option;
MariaDB [(none)]> flush privileges;
MariaDB [(none)]> quit