slug chat

ßlonde

Nov 12, 4:32 PM PST

Chat started: 2018-11-13 12:02 AM UTC

(12:02:32 AM) Visitor 98623755: dear god help me
(12:02:43 AM) Player Support Bot: Hey! If you're writing in about a MMR Boosting ban, we won't be able to handle these cases through Live Chat. Make sure to submit a ticket instead and we'll make sure to review everything with you! For all other issues, we’re getting a ton of new chats right now, so it may take upwards of 15 minutes to get to your chat. But if you sit tight we’ll help you out as soon as we can. If you’re not about that waiting in line lifestyle, you can always submit a ticket instead!
(12:05:01 AM) *** Slug joined the chat ***
(12:05:05 AM) Slug: Howdy Howdy!
(12:05:08 AM) Visitor 98623755: oh dear god slug help LOL
(12:05:13 AM) Visitor 98623755: first off you're on stream
(12:05:13 AM) Slug: I'm here!
(12:05:16 AM) Visitor 98623755: so you know
(12:05:17 AM) Slug: Oh fun
(12:05:19 AM) Visitor 98623755: second, dead ass
(12:05:22 AM) Slug: Hello everyone
(12:05:24 AM) Visitor 98623755: Ive been streaming for 40 hours
(12:05:29 AM) Visitor 98623755: and my brain is off
(12:05:39 AM) Visitor 98623755: i typed my password in my username and my username in my password
(12:05:45 AM) Visitor 98623755: and now theres someone literally on my account
(12:05:46 AM) Visitor 98623755: in game
(12:05:51 AM) Visitor 98623755: dear god save me
(12:06:13 AM) Slug: Well lemmi get the account pulled up and I'll see what I can find out for you my good summoner!
(12:06:26 AM) Visitor 98623755: holy i actually hope my acc isnt doomed
(12:06:26 AM) Visitor 98623755: lmfao
(12:06:58 AM) Visitor 98623755: LAST DAY OF THE SEASON MAN AND I GET THISSSSSSS
(12:07:02 AM) Visitor 98623755: WHAT ARE THOOOSE
(12:07:21 AM) Slug: For real! Literally hours before the end of the season
(12:07:23 AM) Visitor 98623755: i DID change my password by the way
(12:07:30 AM) Visitor 98623755: so you know
(12:07:36 AM) Visitor 98623755: I just changed it when it said someone logged in
(12:07:46 AM) Visitor 98623755: they just got my password not my email or anything
(12:08:09 AM) Slug: Well I took a look at the account and I did see some weird activity, so I've banned the account procectively
(12:08:21 AM) Slug: That'll also kick whoever is on the account now so there's some good news for ya
(12:08:22 AM) Visitor 98623755: procectively?
(12:08:30 AM) Slug: Protectively*
(12:08:37 AM) Slug: Sry typing too fast lol
(12:08:43 AM) Visitor 98623755: thank you dear god
(12:08:47 AM) Visitor 98623755: ITS DOOMED
(12:08:57 AM) Visitor 98623755: my unranked to diamond in 40 hours is doomed lmao
(12:10:34 AM) Slug: ouch... sorry to hear that >.< What we will need to do to get you back in action as quickly as we can is get you verified. I may have to ask some personal information"ish" questions so I'm not sure if you want that kinda stuff on stream or not.
(12:10:36 AM) Visitor 98623755: so.. what do I do now
(12:10:47 AM) Visitor 98623755: yeah ill put this on 2nd monitor
(12:10:49 AM) Visitor 98623755: hit me with questions
(12:10:52 AM) Slug: Okeis
(12:10:56 AM) Slug: So here's the first round for ya!
(12:11:04 AM) Slug: - Any and All email address' possibly used to register the account:
- Do you still have access to this email address? (Yes/No):
- Who made this account?
- Location where the account was registered (City, Country):
- Date of birth:
(12:11:15 AM) Visitor 98623755: lowkeyboost2@gmail.com , yes, I made this account, made in bonney lake, wa
(12:12:14 AM) Visitor 98623755: dob is
(12:12:16 AM) Visitor 98623755: 07-22-1995
(12:12:22 AM) Visitor 98623755: sorry didnt see that
(12:12:24 AM) Visitor 98623755: my eyes are blurry
(12:12:36 AM) Visitor 98623755: living off g fuel right now
(12:12:44 AM) Slug: No worries after 40 hours I can't blame you
(12:12:58 AM) Slug: I've got you verified now so we can absolutely get you back in action right now
(12:13:13 AM) Visitor 98623755: thank you so much O.o
(12:13:32 AM) Visitor 98623755: stream says Trihard7
(12:13:35 AM) Slug: Absolutely! Sorry this happened to you while you were going for a specific objective :c
(12:13:51 AM) Slug: Lul love making the streamers proud
(12:13:54 AM) Visitor 98623755: xD
(12:14:14 AM) Slug: What email would you like me to recover this account to my friend? I kinda recommend a different one unless you also update the password for your email address
(12:14:26 AM) Visitor 98623755: uh
(12:14:29 AM) Slug: Gotta recover the account to remove the ban
(12:14:35 AM) Slug: Just to toss that in there
(12:14:35 AM) Visitor 98623755: charizardguy1995@gmail.com
(12:15:00 AM) Visitor 98623755: yes I did recently apply for riot support
(12:15:06 AM) Visitor 98623755: dont meme if you've seen my application
(12:15:07 AM) Visitor 98623755: lmao
(12:16:11 AM) Slug: Well I don't know anything about applications so no worries there haha
(12:16:35 AM) Slug: Just tossed a password reset that way for ya!
(12:17:07 AM) Visitor 98623755: uhh
(12:17:10 AM) Visitor 98623755: my account is in game..
(12:17:49 AM) Slug: My ban should have kicked them O.o Hang tight for me
(12:18:14 AM) Visitor 98623755: man
(12:18:18 AM) Visitor 98623755: people are little turds
(12:20:52 AM) Slug: Okay so they should have been kicked now that the game ended
(12:20:57 AM) Slug: Were you able to login?
(12:21:12 AM) Visitor 98623755: uh
(12:21:18 AM) Visitor 98623755: i logged in
(12:21:23 AM) Visitor 98623755: they are still in game..
(12:22:00 AM) Visitor 98623755: alright my entire chat spamming CmonBruh
(12:22:06 AM) Visitor 98623755: use your magic powers and ddos him slug
(12:23:00 AM) Slug: So the person got kicked off and is now sending you messages? You can't be logged in at the same time a game is being played or you would have kicked the person. As far as I can tell you have sol access to your account now
(12:23:20 AM) Visitor 98623755: I logged in, and it automatically threw me into a loading screen
(12:23:34 AM) Visitor 98623755: which then said "Sorry try again" or some error message
(12:23:44 AM) Visitor 98623755: and when i close that
(12:23:47 AM) Visitor 98623755: it says reconnect
(12:23:52 AM) Visitor 98623755: so like my account is still in game
(12:24:14 AM) Visitor 98623755: my friend said he is spectating and hes actually inting like 0-14
(12:24:41 AM) Slug: And just to make sure I'm not super confused or something, this was for the ßlonde account?
(12:24:46 AM) Visitor 98623755: yes.
(12:24:49 AM) Slug: HMMM
(12:24:52 AM) Slug: Stay tuned for me
(12:24:53 AM) Visitor 98623755: he's like in the actual game
(12:24:55 AM) Visitor 98623755: alright
(12:25:02 AM) Visitor 98623755: im sure when the game is over i will be able to get in?
(12:25:11 AM) Visitor 98623755: but will he still be on the client?
(12:26:35 AM) Visitor 98623755: http://na.op.gg/summoner/userName=%C3%9Flonde
(12:26:43 AM) Slug: Okay so I went and double checked with a buddy of mine and can confirm, the unauthorized user has been locked out of the account. The ban did indeed kick them which was why you were able to sign in like you had been dropped from a match. So honestly all you have to do now is either wait out the game, or play it. But no one will be on your account other than yourself
(12:27:14 AM) Visitor 98623755: alright so i just have to wait for it to finish
(12:28:12 AM) Slug: You got it. And if you login and something is still off absolutely feel free to reach back out to me so I can look into this all further and see if there's anything else I can do
(12:28:42 AM) Visitor 98623755: yeah thanks, sorry this was.. not good
(12:28:50 AM) Visitor 98623755: last day of season you're probably ultra busy
(12:29:21 AM) Slug: We are but I'm super glad I could try and help you out since you were having a bit of a "live" issue haha
(12:29:31 AM) Visitor 98623755: uh..
(12:29:37 AM) Visitor 98623755: my entire friends list is gone
(12:30:08 AM) Slug: Friends lists and games played I can't fix. It sounds like whoever that was, was straight up trying to steal your account
(12:30:29 AM) Visitor 98623755: for reallllllllllllllllllllll
(12:31:36 AM) Slug: So as a streamer you have a pretty good chance of restoring your friends lists yourself! Viewers have really good memories sometimes if you can't recall yourself
(12:31:51 AM) Visitor 98623755: ah true had like 60 friends tho
(12:31:54 AM) Visitor 98623755: alright well thanks dude
(12:32:16 AM) Slug: Did all I could for you mah man. Hopefully you don't have this happen again but if you do I got your back!
(12:32:24 AM) Visitor 98623755: thanks brother!
(12:32:25 AM) Visitor 98623755: have a good game
(12:32:44 AM) Slug: Later Space Cowboy!
(12:32:49 AM) *** Slug left the chat ***