Id love to know the email used, address being sent to and what payment details. Thanks

On 13 Oct 2018, at 7:42 pm, Morphe <support@morphe.freshdesk.com> wrote:

Hello, Blair!

Thank you for your reply,

No worries! I have now found your account with your correct order number under the name Molly Whitear. Please confirm what details you would like to know and I will be happy to try and help you if I can!

Let us know if you need anything else!

Have a beautiful day!

Brittany
Morphe Customer Care

On Sat, 13 Oct at 10:38 AM , Blair <bhunter304@gmail.com> wrote:
Im so sorry, the order number is #AU28411, the name is Molly Whitear
On 13 Oct 2018, at 7:37 pm, Morphe <support@morphe.freshdesk.com> wrote:
Hello, Blair!

Thank you for your email,

Please check you have provided us with the correct order number, as this name does not match the name on this account. I am sorry for any inconvenience.

Let us know if you need anything else!

Have a beautiful day!

Brittany
Morphe Customer Care

On Sat, 13 Oct at 10:34 AM , Blair <bhunter304@gmail.com> wrote:
Molly Whitear is the name my partner used on the purchase
On 13 Oct 2018, at 7:32 pm, Morphe <support@morphe.freshdesk.com> wrote:
Hello, Blair!

Thank you for your email,

The name you have provided us with does not match the name on the account with this order number #AU28441. For privacy reasons, please could your confirm either the name, email address or shipping address on this account.

Let us know if you need anything else!

Have a beautiful day!

Brittany
Morphe Customer Care

On Sat, 13 Oct at 10:24 AM , Blair <bhunter304@gmail.com> wrote:
Im sorry to bother you, but do you have the details this product was purchase on. We’re having some issues with Mollys acount
On 13 Oct 2018, at 7:19 pm, AU Support <au.info@morphe.com> wrote:
Hello, Blair!

Thank you for reaching out to us about your Morphe order. We are sorry to say we are unable to cancel your order at this time. Your order is already processing and being packaged with super speed at our centres, soon it will be in your arms.

If you decide to return any of your items once you receive your order, please reach out to us and we will be happy to help you with that process, alternatively you can refuse the parcel delivery and we can refund you once we see its on it's way back to us.

Let us know if you need anything else!

Have a beautiful day

Natasha J.
Morphe Customer Care

On Sat, 13 Oct at 8:53 AM , Blair <bhunter304@gmail.com> wrote:
Hey I’m so sorry but would I be able to cancel the oder #AU28441 in the name of Molly Whitear, I’m so sorry about the inconvenience.

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