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- 1. What would a customer buy from you?
- 2. What advantages do you want to sell them specifically? (Ex: If you sell air conditioning units, you are really selling comfort, cost savings, air purification, humidity control, no sweat stains, comfortable sleeping)
- 3. Describe your typical customer.
- 4. What is their age?
- 5. Are they male or female?
- 6. Where do your ideal customers live geographically?
- 7. How do they earn a living?
- 8. Describe your ideal customers’ likes and dislikes.
- 9. Why would this person be interested in your product, company or service?
- 10. Why would they buy from you as opposed to someone else?
- 11. What does a customer want from your product or service?
- 12. What makes your product or service more suitable to them than your competitors’ products or services?
- 13. What are the most common specifications or types of orders your customers request?
- 14. What factors are your customers likely to consider before making a purchase?
- 15. What do they tell you they value about your deliverables?
- 16. How will your ideal customer find out about your product or service? What sites do they visit, what stores do they shop in, where do they get their coffee?
- 17. What have your most recent ideal customers said about your product or service?
- 18. How does the cost of your product/service influence your customer’s decision to buy?
- 19. List all the ways you currently contact your potential ideal customers. What is their preferred method of being contacted?
- 20. What does your ideal customer tell you they value in your product or service?
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