ELHS Support
Hello. Welcome to ELHostingServices. If there is anything you would like to know, you can contact us through our Live Chat during peak times (4pm to 11pm GMT) or through our support email (support@encryptedlaser.com ). Get in touch if you have any questions!
You (change name)
hello?
Leon Freeman has joined the conversation
16:21
Hello. Welcome to ELHostingServices, is there anything I can assist you with today?
You (change name)
do your servers come with darkrp?
You will have to install the gamemode your self once you have the server.
Is there anything else I can assist you with today?
You (change name)
what big servers do you guys host?
Big servers? Please specify what you mean.
You (change name)
servers with lots of players
Ah
Up to 64 player slots.
You (change name)
no i mean servers which get lots of players every day
We are not sure. We do not monitor that sorry.
Your server will get as many players as you want.
You (change name)
where are the servers located?
France
And america
You (change name)
how good is the ddos protection
we have  Teer 1 DDoS protection.
Which can filter fairly heavy attacks.
Is there anything else I can assist you with today?
You (change name)
what is teer 1?
1 moment.
http://www.prnewswire.com/news-releases/genieatm-chosen-by-a-tier-1-service-provider-in-europe-for-ddos-attack-mitigation-300244010.html
You can look there for some specific information about Teer 1 DDoS protection.
You (change name)
i think you mean tier 1
You (change name)
which isn't a type of ddos protection
You (change name)
the headline; GenieATM Chosen by a Tier-1 Service Provider in Europe for DDoS Attack Mitigation
Sorry. I messed up a little bit.
You (change name)
>  Chosen by a Tier-1 Service Provider
You (change name)
So your third party is GenieATM?
No. It was some information I had found.
You (change name)
right
For our game servers we use Tier 3.
Sorry about the confusion.
You (change name)
tiers aren't a type of ddos protection
You (change name)
they're a level which refers to network infrastructure
Yes.
You (change name)
so tier 1 is the backbone providers
That is correct.
You (change name)
in which case you don't use tier 3 for your game protection
You (change name)
it doesn't exist, or make sense
You (change name)
you would use a company like Arbor maybe
We use OVH
You (change name)
Right, OVH use Arbor
Yes
That is correct.
You (change name)
So what do you do that OVH doesn't do?
Host game servers.
And webhosting.
And much more.
You (change name)
they do webhosting
Ok.
Is there anything else I can assist you with today?
Thank you very much for getting in touch, if you need anything else, don't hesitate to get back in touch.
Leon Freeman has left the conversation