Dheeraj:
Thank you for contacting Origin Help. My name is Dheeraj. How may I assist you today?
you:
Hi there
you:
I'm having a problem. I tried to get past it but I simply can't. I maxed out my co-op score yesterday and unlocked all the co-op weapons yesterday evening. Then a Battlelog update happened and I lost the majority of my progress. I spent 12 hours yesterday unlocking all the Co-op guns by running co-op missions. I attempted to simply re-run the missions to get the guns back but it's killing me spending that much time trying to do that. I need to get this restored.
Dheeraj:
Please wait while I am looking into your issue.
you:
Okay, thank you.
Dheeraj:
Till now we have not received any such issue. so I am going to forward this information to the development team.
Dheeraj:
I would appreciate if you post the issue on forum for more information.
you:
I have seen a few different instanced. People have made mention of it on reddit.com I appreciate you forwarding it, but the real issue is getting it fixed for me. What can you do to resolve this for me?
Dheeraj:
To resolve this issue I am going to forward this information.
Dheeraj:
Right now we have not any resolution to provide you in this.
you:
I’ve heard the forward it to the development team before... and to be honest I’m not willing to do it, but I’m sure I would have unlocked the co-op weapons again before they were able to investigate the issue and come to a resolution.
you:
Can you tell me why this would happen to someone that lives with me and they were taken care of and I am being treated differently? My roommate experienced the same issue, we use the same internet connection. He got on Origin chat and his issue was fixed pretty quickly. The chat rep either rolled back his stats, or just re-unlocked the co-op weapons for him.
Dheeraj:
Unfortunately, I am not able to provide you any assistance in this.
you:
Can I speak to your supervisor.
Dheeraj:
I need to forward this to the next level of support.
Dheeraj:
They will get back to you via email.
you:
Nope
you:
I spoke to someone two days ago about a different issue, their lead got on VIA chat. I don't want response via email.
you:
I waited over an hour to speak to you, and I would like to get helped.
you:
This is ridiculous that I’m being treated differently and that I can’t get my stats fixed due to an outage in your own system.
Dheeraj:
k
Dheeraj:
Allow me a moment.
you:
Okay
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