Tastykhana Chat

<div id="SnapABug_WP" style="position: fixed; display: block; z-index: 2147483645; overflow: hidden; margin: 0px; padding: 0px; border-collapse: collapse; border-spacing: 0px; border: none; list-style: none; outline: none; width: 361px; height: 477px; bottom: 0px; right: 0px; left: 1009px; top: 14px;"><div id="SnapABug_P" style="position: absolute; left: 0px; top: 0px; margin: 0px; padding: 0px; border: none; text-align: left; z-index: 1; overflow: hidden; width: 300px; height: 447px; display: block; background-color: transparent;"><div style="left:0;top:0;z-index:1;"><img src="http://storage.googleapis.com/code.snapengage.com/wbg/tastykhana2_chat_form.png" style=";position:absolute;display:block;margin:0;padding:0;border:none;float:none;clear:none;left:0px;top:0px;width:300px;max-width:300px;min-width:300px;height:308px;max-height:308px;min-height:308px;z-index:2;background-color:transparent;background:none;font-style:normal;font-weight:normal;font-size:100%;line-height:normal;text-shadow:none;list-style:none;text-align:left;outline:none;text-indent:0px;-moz-box-shadow:none;-webkit-box-shadow:none;" galleryimg="no" width="300" height="308"></div><div id="SnapABug_CL" style=";position:absolute;display:block;margin:0;padding:0;border:none;float:none;clear:none;left:15px;top:112px;width:268px;max-width:268px;min-width:268px;height:119px;max-height:119px;min-height:119px;z-index:2;background-color:transparent;background:none;font-style:normal;font-weight:normal;font-size:100%;line-height:normal;text-shadow:none;list-style:none;text-align:left;outline:none;text-indent:0px;-moz-box-shadow:none;-webkit-box-shadow:none;background:none;font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:black;overflow:auto;margin-left:7px;"><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> Hi</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> we </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> what?</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> Welcome to TastyKhana. How may I help you?  </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> My friend recently ordered (Id : NK5YO3NRC8). It was cancelled. But we did not get any refund.</div><div class="SnapABug_transcriptLine" style="line-height:normal;color:black;">U there?</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> Please give me a moment to check on that.<br> </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> sure.</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> your order got cancelled restaurant side . </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> yes.</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> You may please do one thing. Please login to our website and raise the ticket from your end in the form of trinkets, then please place an order again by using trinkets. It will credit within 05 minutes  </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> cant we get real money back?</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> We always process refunds within 24 hours. In my experience, the transaction takes approximately 7 to10 days. Once complete, you will find the entire reimbursement on your bank account. </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> we made the transaction through mobikwik wallet. So, you mean that it will be credited to mobikwik right?</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> yes sir </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> Can we have any confirmation regarding this? SO that we cant end up chatting with another person and repeating this same set of questions after 7-10 days.</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> sir you will get mail with in 24-48 hour. </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> So, Now, I should just wait or raise a ticket for it?</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> yes please. </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> sorry, i did not understand... should I just wait or raise a ticket for it??</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span>  please do one thing. Please login to our website and raise the ticket from your end </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> How to raise a ticket?</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> <a href="http://tastykhana.in/get-refund" target="_blank" title="http://tastykhana.in/get-refund" data-expanded-url="http://tastykhana.in/get-refund" rel="nofollow">tastykhana.in/get-refund</a> </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> It is saying that 48 hours some error</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> kindly visit on this link for tickets. </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> It is saying that 'the ticket cannot be initiated as this order is placed 48 hrs back'</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> so kindly try after 5 -10 min </div><div class="SnapABug_transcriptLine" style="line-height:normal;color:black;">if you want to this process though my side so i can if  you allow  to this </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> yes. please do it</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> but sir than your your amount will get back with in 5-10 days  </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> ok np. But please do the process</div><div class="SnapABug_transcriptLine" style="line-height:normal;color:black;">we are unable to raise a ticket.</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> i have intiated your refund. </div><div class="SnapABug_transcriptLine" style="line-height:normal;color:black;">We always process refunds within 24 hours. In my experience, the transaction takes approximately 7 to10 days. Once complete, you will find the entire reimbursement on your bank account. </div><div class="SnapABug_transcriptLine" style="line-height:normal;color:black;">Is there anything else I may assist you with?<br> </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> Ok np. here bank account in our case is mobikwik... right?</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> right sir </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> Thank you very much.</div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> your welcome </div><div class="SnapABug_transcriptLine" style="line-height:normal;color:black;">Thanks for choosing TastyKhana. Happy Ordering  </div><div style="height:7px;"></div><div class="SnapABug_transcriptLine" style="clear:left;line-height:normal;color:black;"><span style="color:#A1A1A3;font-weight:bold;">Me:</span> Thank you.</div><div style="height:7px;"></div><div id="SnapABug_Typing" class="SnapABug_transcriptLine" style="clear: left; line-height: normal; color: black; visibility: hidden;"><span style="color:#75A7fE;font-weight:bold;">Tannu:</span> <img src="http://www.snapengage.com/img/typing.gif" alt="[...]" width="24" height="8"></div></div><form name="SnapABug_Form" accept-charset="UTF-8" action="#" onsubmit="return SnapABugChat.submitChat();"><textarea id="SnapABug_CE" style=";position:absolute;display:block;margin:0;padding:0;border:none;float:none;clear:none;left:15px;top:246px;width:276px;max-width:276px;min-width:276px;height:37px;max-height:37px;min-height:37px;z-index:2;background-color:transparent;background:none;font-style:normal;font-weight:normal;font-size:100%;line-height:normal;text-shadow:none;list-style:none;text-align:left;outline:none;text-indent:0px;-moz-box-shadow:none;-webkit-box-shadow:none;font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:black;vertical-align:top;resize:none;background-image:url('http://storage.googleapis.com/code.snapengage.com/wbg/blank.gif');background-repeat:repeat;overflow:auto;" type="text" name="chat" onkeydown="return SnapABugChat.keyDownHandler(event);" onclick="return SnapABugChat.keyDownHandler(event);"></textarea></form><div style=";position:absolute;display:block;margin:0;padding:0;border:none;float:none;clear:none;left:252px;top:4px;width:41px;max-width:41px;min-width:41px;height:15px;max-height:15px;min-height:15px;z-index:2;background-color:transparent;background:none;font-style:normal;font-weight:normal;font-size:100%;line-height:normal;text-shadow:none;list-style:none;text-align:left;outline:none;text-indent:0px;-moz-box-shadow:none;-webkit-box-shadow:none;cursor:pointer;" onclick="SnapABug.closeForm();" title="Close"><img style="margin:0;border:none;padding:0;width:41px;height:15px;" src="http://storage.googleapis.com/code.snapengage.com/wbg/blank.gif" width="41" height="15" alt="Close"></div><div style=";position:absolute;display:block;margin:0;padding:0;border:none;float:none;clear:none;left:12px;top:72px;width:72px;max-width:72px;min-width:72px;height:25px;max-height:25px;min-height:25px;z-index:2;background-color:transparent;background:none;font-style:normal;font-weight:normal;font-size:100%;line-height:normal;text-shadow:none;list-style:none;text-align:left;outline:none;text-indent:0px;-moz-box-shadow:none;-webkit-box-shadow:none;vertical-align:top;"><a href="https://play.google.com/store/apps/details?id=com.queppelin.tastykhana" target="_blank" style="text-indent:0px;border:none"><img style="margin:0;border:none;padding:0; 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