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  1.  
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  3. Welcome to WhoCrashed (HOME EDITION) v 5.54
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  6. This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the root cause of the problem and a solution.
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  8. Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
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  10. This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
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  12. To obtain technical support visit www.resplendence.com/support
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  14. Click here to check if you have the latest version or if an update is available.
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  16. Just click the Analyze button for a comprehensible report ...
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  21. Home Edition Notice
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  23.  
  24. This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
  25.  
  26. Please note that this version of WhoCrashed is not licensed for use by professional support engineers.
  27.  
  28. Click here for more information on the professional edition.
  29. Click here to buy the the professional edition of WhoCrashed.
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  33. System Information (local)
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  35.  
  36. Computer name: DESKTOP-MGN52G4
  37. Windows version: Windows 10 , 10.0, build: 15063
  38. Windows dir: C:\WINDOWS
  39. Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., Z87-PLUS
  40. CPU: GenuineIntel Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz Intel586, level: 6
  41. 4 logical processors, active mask: 15
  42. RAM: 8524517376 bytes total
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  48. Crash Dump Analysis
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  51. Crash dump directory: C:\WINDOWS\Minidump
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  53. Crash dumps are enabled on your computer.
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  55. On Fri 25/08/2017 13:52:58 your computer crashed
  56. crash dump file: C:\WINDOWS\Minidump\082517-26078-01.dmp
  57. This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
  58. Bugcheck code: 0x154 (0xFFFF87051EED2000, 0xFFFFC7004F8E2060, 0x2, 0x0)
  59. Error: CUSTOM_ERROR
  60. file path: C:\WINDOWS\system32\ntoskrnl.exe
  61. product: Microsoft® Windows® Operating System
  62. company: Microsoft Corporation
  63. description: NT Kernel & System
  64. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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  67.  
  68. On Fri 25/08/2017 13:52:58 your computer crashed
  69. crash dump file: C:\WINDOWS\memory.dmp
  70. This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
  71. Bugcheck code: 0x154 (0xFFFF87051EED2000, 0xFFFFC7004F8E2060, 0x2, 0x0)
  72. Error: CUSTOM_ERROR
  73. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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  76.  
  77. On Thu 24/08/2017 22:48:03 your computer crashed
  78. crash dump file: C:\WINDOWS\Minidump\082417-27140-01.dmp
  79. This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
  80. Bugcheck code: 0x154 (0xFFFF9D8B7FF81000, 0xFFFF898157D32370, 0x2, 0x0)
  81. Error: CUSTOM_ERROR
  82. file path: C:\WINDOWS\system32\ntoskrnl.exe
  83. product: Microsoft® Windows® Operating System
  84. company: Microsoft Corporation
  85. description: NT Kernel & System
  86. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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  88.  
  89.  
  90. On Wed 23/08/2017 18:33:37 your computer crashed
  91. crash dump file: C:\WINDOWS\Minidump\082317-29734-01.dmp
  92. This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
  93. Bugcheck code: 0x154 (0xFFFF828A25FE0000, 0xFFFFC900DD76FB10, 0x2, 0x0)
  94. Error: CUSTOM_ERROR
  95. file path: C:\WINDOWS\system32\ntoskrnl.exe
  96. product: Microsoft® Windows® Operating System
  97. company: Microsoft Corporation
  98. description: NT Kernel & System
  99. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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  102.  
  103. On Mon 14/08/2017 23:19:30 your computer crashed
  104. crash dump file: C:\WINDOWS\Minidump\081417-27656-01.dmp
  105. This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
  106. Bugcheck code: 0x154 (0xFFFFAE042A814000, 0xFFFF9D01071FD4B0, 0x2, 0x0)
  107. Error: CUSTOM_ERROR
  108. file path: C:\WINDOWS\system32\ntoskrnl.exe
  109. product: Microsoft® Windows® Operating System
  110. company: Microsoft Corporation
  111. description: NT Kernel & System
  112. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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  119. Conclusion
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  121.  
  122. 5 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.
  123.  
  124.  
  125. Read the topic general suggestions for troubleshooting system crashes for more information.
  126.  
  127. Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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