============ Forwarded message ============
From: J E <redacted>
To: "digitalFAQ.com"
Date: Wed, 05 Oct 2022 18:37:02 -0700
Subject: RE: digitalFAQ.com Question
============ Forwarded message ============




Hey K-

I am still waiting on the tape. Are you able to send it back? I'd be happy to reimburse for shipping.

Thanks.

-J



---- On Tue, 15 Feb 2022 21:43:35 -0800 <digitalFAQ.com> wrote ---


Not yet. Soon. :)


________________________________

From: J E [mailto:redacted]
Sent: Tuesday, February 15, 2022 6:37 PM
To: kp
Subject: RE: digitalFAQ.com Question


Hi K-

Any update?

Thanks.

-J





---- On Wed, 29 Dec 2021 16:32:57 -0800 Me<redacted> wrote ----


    Hi K-

    Hope you are having a great holiday season. Do you have an update? Thanks!


    -J


    ---- On Wed, 15 Dec 2021 10:58:36 -0800 Me<redacted> wrote ----


        Hi K-

        Do you have an update? Thanks!

        -J





        ---- On Thu, 09 Dec 2021 18:05:17 -0800 Me<redacted> wrote ----


            Hi K-

            Do you have an update? Thanks!

            -J





            ---- On Mon, 06 Dec 2021 21:03:53 -0800 Me<redacted> wrote ----


                Hi K-

                Do you have a status update? Thanks!

                -J





                ---- On Sat, 04 Dec 2021 02:22:12 -0800 <digitalFAQ.com> wrote ----


                    Will handle this weekend.

                    ________________________________

                    From: J E [mailto:redacted]
                    Sent: Thursday, December 02, 2021 12:24 PM
                    To: kp
                    Subject: RE: digitalFAQ.com Question


                    Hi K-

                    Are you able to send the tape back? It clearly seems as though this
project is not a priority for you and I
                    would like to have it done by someone else. It really shouldn't take
over 2 months to digitize a single
                    tape.

                    And to be honest, the bigger issue here has been the near complete
lack of communication from your side.
                    Completely ignoring emails unless I post on the forum and complain.

                    The address to send the tape back to is:

                    <redacted>

                    Please respond at your earliest convenience, thank you for your
time.

                    - J





                    ---- On Wed, 01 Dec 2021 00:00:54 -0800 <redacted> wrote ----


                     Hello K-

                     Hope you had a good thanksgiving. It's been another month and I
have never heard anything back from
                    you. How's the project coming?


                     -J


                     ---- On Mon, 25 Oct 2021 10:25:46 -0700
<digitalFAQ.com> wrote ----



                     Working on it.

                     -KP

                     ________________________________

                     From: J E [mailto:<redacted>]
                     Sent: Friday, October 15, 2021 6:07 PM
                     To: t2021
                     Subject: digitalFAQ.com Question



                     Hello-

                     I have submitted a project and also created a forum username
that I would like to create a
                    thread with to
                     track the project status.

                     The forum username is Big_Stingman. Do I need to make a
thread or should it appear once I am
                    given access?

                     Thanks.

                     -J E






On , Mon 11 Oct 2021 10:40: -0700 Me<redacted> wrote ----

Hello K-

Just checking in to see what the current status of the project is and what the expected timeline is.

Thanks.

-J



---- On Fri, 01 Oct 2021 12:47:11 -0700 <redacted> wrote ----

Hi K-

Looks like the tape was delivered this week. Hopefully you got it. What is the expected timeline moving forward?

Thanks for your time.

-J





---- On Thu, 23 Sep 2021 15:39:27 -0700 Me<redacted> wrote ----

Hello K-

I have shipped the tape today. The expected delivery date is next Wednesday 9/29.

I will keep you updated if anything else changes.

Thanks.

-J




---- On Wed, 22 Sep 2021 07:47:44 -0700 Me<redacted> wrote ----

Hello-

I am very sorry to hear about your family health emergencies. I hope all involved are able to recover quickly.

Regarding the work, yes just one tape for now. I will send the tape to the provided address.

Thank you for your time.

-J





---- On Wed, 22 Sep 2021 05:58:45 -0700 <digitalFAQ.com> wrote ----


Hi J,

Family health emergencies in recent weeks (not COVID), delayed responses.

So just the one tape for now?

Sent to:
<REDACTED>

NOTE: Due to COVID, again, working from the home studio. All communication needs to be via email. (A while
back, somebody got impatient, dug around online hunting for phone numbers, called several in early morning
hours, eventually got ours, woke up family, not happy, not appropriate.)

Thanks,
-KP



___________________________________________

From: J E [mailto:<redacted>]
Sent: Tuesday, September 07, 2021 11:44 AM
To: digitalFAQ
Subject: RE: digitalFAQ.com Question


Hello-

Has there been any update to this? Thank you.

-J



---- On Tue, 31 Aug 2021 03:54:20 -0700 <digitalFAQ> wrote ----



    Hi J,

    For some reason, the attached PNG set off a spam filter.
    I see it now, will reply again soon.

    Thanks,
    -KP

    ________________________________

    From: J E [mailto: <redacted>]
    Sent: Thursday, August 19, 2021 8:19 PM
    To: t2021
    Subject: digitalFAQ.com Question


    Greetings-


    I am inquiring about using your services to transfer some VHS tapes to digital format. Here is the
    information requested from your Contact Us Page:


    - What type of video do you need work done on? (Example: VHS tapes)


    VHS Tape(s) converted to h.264.


    - How many videos are in the project? (Example: 2 tapes)


    I would like to send in one example tape, see the result, and then decide if I would like to have
your
    company proceed with the rest of the tapes. If I decide to proceed, I think the project could
consist of
    dozens more tapes (I still need to go through and catalogue what needs to be transferred, so this
number is
    still not final).


    - What is the running time of the videos? (Example: 3 hours, 45 minutes) Give your best guess if
you're
    not entirely sure.


    As far as the the first tape I would like to have you do, I believe it is about 90 minutes long. The

    rest of the tapes (that would potentially be coming later, I still need to catalogue like I said)
are
    unknown at this time.


    - If you need the audio or video restored, describe the errors you see or hear to the best of your
    ability (tech terms not required).


    The example tape I am sending was recorded in 1984, and as expected has deteriorated over time
(which
    is why I am trying to archive it). There is some blown out areas (like outside where it is very
bright),
    some "curvyness" to the image, and color correction that needs to be down (often times there is a
green hue
    everywhere). Part of this may have to do to the fact I was looking at it on an old crappy consumer
VCR with
    a cheap video capture device. I have attached a screenshot of the video. I suspect your equipment
and
    workflow is much better. I'm not expecting miracles here, but I'm sure whatever you do is much
better than
    what I could coble together.

    - You must give your budget. We want your business, and we'll let you know what services can fit
into
    your available price range.

    The short answer to this is that I am willing to pay whatever it takes to get as good copies of
these
    tapes as possible. You mention pricing starting around $30-$40 per video and that it depends on each
tape
    and I think this is a fair starting point. I'm sure we can work something out.


    Please let me know how I can send you the tape, any questions you may have, and what the next steps
are.
    Hopefully this is only the first of many tapes I can send you. Thank you.


    Looking forward to your response.
    Regards,
    J E