EtreCheck version: 5.4.4 (5063)
Report generated: 2019-11-18 22:52:02
Download EtreCheck from https://etrecheck.com
Runtime: 1:24
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Beachballing
Description:
Safari, iPhoto, WhatsApp file open dialog very slow

Major Issues:
  Anything that appears on this list needs immediate attention.
  Battery failure - Your battery is reporting that it needs to be serviced.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Pro (Retina, 15-inch, Mid 2015)
  MacBook Pro Model: MacBookPro11,5
  1 2,5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core
  16 RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB DDR3 1600
    BANK 1/DIMM0 - 8 GB DDR3 1600
  Battery: Health = Service Battery - Cycle count = 673

Video Information:
  AMD Radeon R9 M370X - VRAM: 2048 MB
  Intel Iris Pro - VRAM: 1536 MB
    Color LCD 2880 x 1800

Drives:
  disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes)
  Internal PCI 8.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [Core Storage Container] 499.42 GB
      disk1 - Macintosh HD (Journaled HFS+) 499.06 GB (189.26 GB used)
    disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:
  disk1 - Macintosh HD
    499.06 GB (189.26 GB used - 309.54 GB free)
    Journaled HFS+
    Mount point: /

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: TomTom GO 611
  Interface en7: iPhone

System Software:
  macOS Sierra 10.12.6 (16G2136)
  Time since boot: About 2 hours

Notifications:
  Notifications not available without Full Drive Access.

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  42 32-bit apps

System Launch Agents:
  [Not Loaded]  14 Apple tasks
  [Loaded]  173 Apple tasks
  [Running]  99 Apple tasks

System Launch Daemons:
  [Not Loaded]  43 Apple tasks
  [Loaded]  175 Apple tasks
  [Running]  100 Apple tasks
  [Other]  2 Apple tasks

Launch Agents:
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-11-07)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-11-07)

Launch Daemons:
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-10-30)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-11-07)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2010-08-25)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0  - installed )
  [Loaded] com.skype.skypeinstaller.plist (? a81aef1d  - installed 2017-06-05)
  [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166  - installed 2016-08-31)

User Launch Agents:
  [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-12-04)

User Login Items:
  Backup and Sync.app (Google, Inc. - installed 2019-10-10)
    (Application - /Applications/Backup and Sync.app)

  CIJSUAgent (Canon Inc. - installed 2016-08-31)
    (Modern Login Item - /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app)

Internet Plug-ins:
  FlashPlayer-10.6: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-13)
  EPPEX Plugin: 10.0 (? - installed 2015-04-10)
  Flash Player: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-13)
  SharePointBrowserPlugin: 14.6.3 (? - installed 2016-04-22)
  PepperFlashPlayer: 32.0.0.293 (Adobe Systems, Inc. - installed 2019-11-14)
  Silverlight: 5.1.40728.0 (? - installed 2016-04-22)
  iPhotoPhotocast: 7.0 (Apple - installed 2016-04-22)

Audio Plug-ins:
  BluetoothAudioPlugIn: 5.0.5 (Apple - installed 2019-10-07)
  iSightAudio: 7.7.3 (Apple - installed 2019-10-07)
  AirPlay: 2.0 (Apple - installed 2019-10-07)
  AppleAVBAudio: 506.1 (Apple - installed 2019-10-07)
  AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-10-07)

3rd Party Preference Panes:
  Flash Player (installed 2019-10-30)

Time Machine:
  Time Machine information not available without Full Drive Access.

Performance:
  System Load: 1.37 (1 min ago) 1.59 (5 min ago) 1.62 (15 min ago)
  Nominal I/O speed: 1.39 MB/s
  File system: 15.90 seconds
  Write speed: 1474 MB/s
  Read speed: 1963 MB/s

CPU Usage Snapshot:
  Type Overall
  System 2 %
  User 6 %
  Idle 92 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 22.04 % (?)
  EtreCheck 21.68 % (App Store)
  nsurlstoraged 9.44 % (Apple)
  com.apple.WebKit.WebContent (12) 4.99 % (Apple)
  com.apple.WebKit.Networking 4.59 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 542 MB (App Store)
  com.apple.WebKit.WebContent (12) 321 MB (Apple)
  Mail 271 MB (Apple)
  Safari 226 MB (Apple)
  Backup and Sync 211 MB (Google, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  com.apple.WebKit.Networking 662 KB / 52 KB (Apple)
  Other processes 169 KB / 126 KB (?)
  Mail 32 KB / 10 KB (Apple)
  SystemUIServer 0 B / 192 B (Apple)
  spindump_agent 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 2.19 GB
  Used RAM: 8.00 GB
  Cached files: 5.80 GB

  Available RAM: 8.00 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-11-10 MyDrive Connect
  2019-11-13 Adobe Flash Player
  2019-11-14 Adobe Pepper Flash Player
  2019-11-15 XProtectPlistConfigData (2108)
  2019-11-18 EtreCheck (5.4.4)

Diagnostics Information (past 7 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report