Random Social Justice Warrior Vandalizes My Page With 1-Star Review!

So 2 days ago I get a call from one of my Wedding Photographer clients.

Apparently some social justice warrior saw our recent FB Ad campeign and vandalized our page with a 1-star review rating along with a long-winded rant about hows been an activist for 20 years and how the Wedding Photograph industry is somehow causing massive divorce rates worldwide and ruining everyone lives.

My client, as how most business owners would react in such a situation, paniced.

I told him to calm down and ignore it for now. I'll handle it.

So I check it out and this guy is just nuts!

I decided to wait a day before calling him out on it. Here's what I wrote.

"Please remove this review. You never availed our services. Being a social activist for 20 years. I shouldn't have to tell you what "fairness" means. You are free to voice your opinion on the page. However, this is unacceptable."

And within an hour or so he deleted the review without any fuss! I message my client that it's been taken care off and he doesn't have to thank me, Just sent you the bill. ;)

Key Takeaways:
1. Don't panic
2. You don't have to immediately respond/react to bad reviews. Give yourself at least 1 day.
3. Don't be afraid to call people out on their BS.
4. Always be fair in your dealings and demand the same from others.

What has been your experience in relation to such bad reviews? How'd you tackle it? :)