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Mar 23rd, 2019
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  1. # CATS - Fraud Prevention
  2.  
  3. Fundamentally automated fraud detection is hard. Disabling the immediate redemption capability is the best initial step which we've taken.
  4.  
  5. For ongoing fraud detection/prevention, providing an approval process with tools to manually identify potential fraud and take actions to restict that user's access.
  6.  
  7.  
  8. ## What have we done
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  10. - prevent backdating trips from before registration
  11. - Ban specific users ip addresses and have added new infrastructure to support banned users
  12. - Manually processing these trips
  13. - Begun work on disabling users who are suspected of fraudulent behavior
  14.  
  15. ## What are we going to do?
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  17. 1. Suspected Fraud Network - w/ popup and program (for astro) w/ recurring program email?
  18. - add excluded networks to incentives
  19. 2. Prevent use of single device on multiple accounts (probably 2) (some nuance)
  20. - banned device ids
  21. 3. Weekly/monthly reports with volume and change
  22. 4. Point Program Approval Dashboard
  23. - yellow/orange highlights
  24. - gmail/hotmail/etc highlighted as questionable
  25. - ip addresses highlighted for multiple occurences and location
  26. - disable user popup - puts them in fraud network
  27. - (optionally) flag tx as potentially fraudulent popup (flag boolean, flag note for filtering)
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