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- I don't understand. I need to get my website up. I had a site with content. I Now don't have a website up and I am losing money. I don't understand this email at all. I need www.nealadams.com to be up the way we had it as well as www.nealadamsproductions.com
- Thanks
- Kris
- My number is 212-869-4170
- Sent from my iPhone
- >
- > On Feb 6, 2019, at 2:54 PM, Marilyn Adams <madamadams@gmail.com> wrote:
- >
- >
- > MARILYN ADAMS
- > Continuity Studios
- > V.P of Production
- > 646-280-7720
- > madamadams@earthlink.net
- >
- >> Begin forwarded message:
- >>
- >> From: "cases-support@hostgator.com" <cases-support@hostgator.com>
- >> Subject: 2127644133-HostGator-HostGator-TechnicalSupport-Billing [ ref:_00D36qEW6._5001QkvTM3:ref ]
- >> Date: February 6, 2019 at 2:54:22 PM EST
- >> To: "madamadams@gmail.com" <madamadams@gmail.com>
- >>
- >> Hello and thank you for contacting HostGator!
- >>
- >> Unfortunately, after comparing the site on the original dedicated server, and then looking at it on the new dedicated server I am unable to see a difference in the site. When I look at the site via the old server with a hosts file, all I see there is a white page. When I check the old server's file, the index.html is a blank page, and has no content; which is exactly the same as on the new dedicated server. If you have contents for this file, we are more than willing to see what we can do to get it online, however, at this time, the content is migrated and is showing what it is supposed to.
- >>
- >> If you have any further questions or concerns, please don't hesitate to let us know. We are always available 24/7 by:
- >> Phone: US/Canada Toll free at 866-964-2867; US/Can. local or International at (+1) 713-574-5287
- >> Live chat: http://chat.hostgator.com
- >>
- >> Thank you for choosing HostGator and have a wonderful day!
- >>
- >> Aaron D.
- >> Web Advisor III
- >> Hostgator.com
- >> (866) 964-2867
- >>
- >> ref:_00D36qEW6._5001QkvTM3:ref
- >
- Sent from my iPhone
- > On Feb 7, 2019, at 12:22 PM, HostGator <55834727@tickets.hostgator.com> wrote:
- >
- > Hello,
- >
- > Thank you for contacting HostGator Support. The purpose of this communication is to provide you with supplementary information as detailed below.
- >
- > Please send emails.
- >
- > Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have any further questions please refer to http://support.hostgator.com/
- >
- > --
- > Devon R.
- > HostGator.com LLC
- > https://support.hostgator.com
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