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SmoothIIQ Privacy Policy - Official

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Mar 13th, 2026
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  1. Privacy Policy
  2. Effective Date: March 13, 2026
  3.  
  4. SmoothIIQ ("we", "our", or "us") is a Chrome extension that improves performance and usability on IncidentIQ websites. This Privacy Policy explains what data the extension handles and how that data is used.
  5.  
  6. Information We Process
  7. SmoothIIQ may process the following data in your browser while you use IncidentIQ:
  8.  
  9. Extension settings (for example, whether optimization is enabled).
  10. Cache metadata (for example, last sync time and cache stats).
  11. IncidentIQ page/API response data needed for local caching and faster loading.
  12. This processing happens locally in your browser storage (such as Chrome local storage and IndexedDB) to provide extension features.
  13.  
  14. Information We Do Not Collect or Sell
  15.  
  16. We do not collect personal information to our own servers.
  17. We do not sell or transfer user data to third parties for advertising or unrelated purposes.
  18. We do not use user data to determine creditworthiness or for lending purposes.
  19. Network Requests
  20. SmoothIIQ does not send your IncidentIQ content to developer-owned servers.
  21. The extension may make external requests only for:
  22.  
  23. Normal IncidentIQ functionality on IncidentIQ domains.
  24. Optional update/version checks against public GitHub API endpoints.
  25. Third-Party Services
  26. SmoothIIQ does not use third-party analytics SDKs, ad networks, or tracking pixels.
  27.  
  28. Data Retention and Control
  29.  
  30. Locally cached data remains in your browser until it expires, is refreshed, or is cleared by the user/browser.
  31. You can remove extension data at any time by uninstalling the extension or clearing extension/browser storage.
  32. Security
  33. We take reasonable steps to minimize data access and request only permissions required for essential extension features.
  34.  
  35. Children's Privacy
  36. SmoothIIQ is not directed to children under 13, and we do not knowingly collect personal information from children.
  37.  
  38. Changes to This Policy
  39. We may update this Privacy Policy from time to time, without prior notice. Updated versions become effective when posted with a revised effective date.
  40.  
  41. Contact
  42. If you have questions about this Privacy Policy, contact: [email protected], or submit a request on osaym.com/#contact
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