GET THE DOXES

Numbers:
1800 469 9269 (Xbox US)
44800 587 1102 (Xbox UK)
611800555741 (Xbox Australia)
Call a Number.
Press 2-1-2 on the dialpad.

Say that you are from the In-house team in Redmond, Washington and are doing a call
back on a gamertag.
Say your CCF ( Customer Care Framework) isn't working,
and when you try to pull up the Gamertag all the information shows up as blocks.
Ask them to try to pull up the Gamertag to see if it happens to them.
If they ask for the customers problem tell them that he has forgotten his email and needs to recover his
Gamertag.
First ask if you can try to pull up the Gamertag by the phone number on the account to see if it will fix the
problem.
They will either give the phone number or say no.
DO NOT SWEAR AT THEM IF THEY DO NOT GIVE INFO, THIS WILL GET THE METHOD PATCHED.
If they say no, say “Alright thanks for your help, have a nice shift"

If they give the number, tell them you will try to pull it up. (Wait around 30 seconds)
While you are waiting ask for the customer’s name, because you usually get it by pulling up the account.
Tell them the phone number did not solve the problem, and you would like to try with the Live ID.
Say you will try to pull it up. (Wait another 30 Seconds)
Say that didn't work so you'll just need to verify with the customer his address to give his Live ID for the
account.
You're done.
Jtag Xenon HF