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grimcitizen_

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Jul 23rd, 2017
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  1. EMAIL HELP
  2.  
  3. cPanel: 1. Check MX Entry - If email sending to is external, REMOTE. If internal, LOCAL
  4. 2. Run mail_test.php to see if mail is getting out of the Server
  5. 3. Check Splunk for accept and deliver messages, or bad_acct and PERMM and CMAE-SPAM
  6. 4. If bad_acct or PERMM or CMAE-SPAM, check
  7. https://confluence.godaddy.com/display/C3PHS/Shared+-+cPanel+-+Email+-+Flagged+as+Spam+and+552+Errors
  8. WordPress:
  9. 1. See what form plugin is being used
  10. 2. have cust check plugin settings to see where email is going and if it's configured correctly
  11. 3. Run PHP test and check Splunk, see step 4 above
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