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  1. \begin{thebibliography}{99}
  2.  
  3. \subsubsection{Stato dell'arte}
  4.  
  5. \bibitem{HowAlexaRank}
  6. Support Alexa: \textit{How are Alexa’s traffic rankings determined?}
  7. \\\texttt{https://support.alexa.com/hc/en-us/\\articles/200449744-How-are-Alexa-s-traffic-rankings-determined}
  8. \\Data ultima consultazione: 10/03/2019
  9.  
  10. \bibitem{AlexaRanking}
  11. Alexa: \textit{The top 500 sites on the web}
  12. \\\texttt{https://www.alexa.com/topsites}
  13. \\Data ultima consultazione: 10/03/2019
  14.  
  15.  
  16. %Dialogflow
  17.  
  18. \bibitem{romanjakobson}
  19. Jakobson, R. (1960). \textit{Linguistics and Poetics}.\\
  20.  
  21. \bibitem{df_overview}
  22. Dialogflow: \textit{Overview}
  23. \\\texttt{https://dialogflow.com/docs/intro}
  24. \\Data ultima consultazione: 13/04/2019
  25.  
  26. \bibitem{df_agent}
  27. Dialogflow: \textit{Agents overview}
  28. \\\texttt{https://dialogflow.com/docs/integrations}
  29. \\Data ultima consultazione: 13/04/2019
  30.  
  31. \bibitem{df_fulfillment}
  32. Dialogflow: \textit{Fulfillment overview}
  33. \\\texttt{https://dialogflow.com/docs/fulfillment}
  34. \\Data ultima consultazione: 15/04/2019
  35.  
  36. \bibitem{df_training_phrase}
  37. Dialogflow: \textit{Training phrases}
  38. \\\texttt{https://dialogflow.com/docs/intents/training-phrases}
  39. \\Data ultima consultazione: 14/04/2019
  40.  
  41. \bibitem{df_response}
  42. Dialogflow: \textit{Responses}
  43. \\\texttt{https://dialogflow.com/docs/intents/responses}
  44. \\Data ultima consultazione: 14/04/2019
  45.  
  46. \bibitem{df_rich_messages}
  47. Dialogflow: \textit{Rich messages}
  48. \\\texttt{https://dialogflow.com/docs/intents/rich-messages}
  49. \\Data ultima consultazione: 14/04/2019
  50.  
  51. \bibitem{df_prebuilt_agent}
  52. Dialogflow: \textit{Prebuilt Agents and Small Talk}
  53. \\\texttt{https://dialogflow.com/docs/agents/prebuilt-smalltalk}
  54. \\Data ultima consultazione: 18/04/2019
  55.  
  56. \bibitem{df_life_span}
  57. Dialogflow: \textit{Input and output contexts, Lifespan}
  58. \\\texttt{https://dialogflow.com/docs/contexts/input-output-contexts}
  59. \\Data ultima consultazione: 14/04/2019
  60.  
  61. \bibitem{df_training}
  62. Dialogflow: \textit{Training}
  63. \\\texttt{https://dialogflow.com/docs/training-analytics/training}
  64. \\Data ultima consultazione: 22/04/2019
  65.  
  66. \bibitem{df_integrations}
  67. Dialogflow: \textit{Integrations}
  68. \\\texttt{https://dialogflow.com/docs/integrations}
  69. \\Data ultima consultazione: 22/04/2019
  70.  
  71. \bibitem{df_sdk}
  72. Dialogflow: \textit{Dialogflow SDKs}
  73. \\\texttt{https://dialogflow.com/docs/sdks}
  74. \\Data ultima consultazione: 22/04/2019
  75.  
  76.  
  77. %rasa
  78. \bibitem{Rasa}
  79. Rasa.
  80. \\\texttt{https://rasa.com/}
  81. \\Data ultima consultazione: 11/11/2018
  82.  
  83. \bibitem{TowardsDataScience}
  84. Towards Data Science: \\
  85. \textit{A Chatbot from Future:\\
  86. Building an end-to-end Conversational Assistant with Rasa}
  87. \\\texttt{https://towardsdatascience.com/\\
  88. a-chatbot-from-future-building-an-end-to-end-\\
  89. conversational-assistant-with-rasa-ai-51a1c93dabf2}
  90. \\Data ultima consultazione: 11/11/2018
  91.  
  92. \bibitem{RasaArchitecture}
  93. Rasa Docs: \textit{High-Level Architecture}
  94. \\\texttt{https://rasa.com/docs/core/architecture/}
  95. \\Data ultima consultazione: 11/11/2018
  96.  
  97. \bibitem{rasadomain}
  98. Rasa Docs: \textit{Domains}
  99. \\\textit{http://rasa.com/docs/rasa/core/domains/}
  100. \\Data ultima consultazione: 11/06/2019
  101.  
  102. \bibitem{rasaaction}
  103. Rasa Docs: \textit{Actions}
  104. \\\textit{https://rasa.com/docs/rasa/core/actions/}
  105. \\Data ultima consultazione: 11/06/2019
  106.  
  107. %Tooso
  108. \bibitem{Tooso}
  109. Tooso.
  110. \\\texttt{https://tooso.ai/}
  111. \\Data ultima consultazione: 11/11/2018
  112.  
  113. \bibitem{crunchbase}
  114. Crunchbase: \textit{Tooso}
  115. \\\texttt{https://www.crunchbase.com/organization/tooso}
  116. \\Data ultima consultazione: 11/11/2018
  117.  
  118. %Porrini
  119. \bibitem{Porrini}
  120. Porrini, R., Palmonari, M., Vizzari G. (2014).\\
  121. \textit{Composite match autocompletion (COMMA):\\
  122. A semantic result-oriented autocompletion technique for e-marketplaces}. Web Intelligence and Agent Systems: An International Journal 12 (2014) 35–49 DOI 10.3233/WIA-140284
  123.  
  124. %Elasticsearch
  125.  
  126. \bibitem{ElasticsearchUC}
  127. Elastic: \textit{use cases}
  128. \\\texttt{https://www.elastic.co/use-cases}
  129. \\Data ultima consultazione: 15/11/2018
  130.  
  131. \bibitem{Elasticsearch}
  132. Elastic: \textit{You know, for Search...}
  133. \\\texttt{https://www.elastic.co/guide/en/elasticsearch/guide/current/intro.html}
  134. \\Data ultima consultazione: 08/02/2019
  135.  
  136.  
  137. \bibitem{ElasticsearchNoSQL}
  138. Elastic: \textit{Elasticsearch as a NoSQL Database}
  139. \\\texttt{https://www.elastic.co/blog/found-elasticsearch-as-nosql}
  140. \\Data ultima consultazione: 08/02/2019
  141.  
  142. \bibitem{ElasticsearchLite}
  143. Elastic: \textit{Search Lite}
  144. \\\texttt{https://www.elastic.co/guide/en/\\
  145. elasticsearch/guide/current/\_search\_lite.html}
  146. \\Data ultima consultazione: 08/02/2019
  147.  
  148.  
  149. \bibitem{QueryDSL}
  150. Elastic: \textit{Search with Query DSL}
  151. \\\texttt{https://www.elastic.co/guide/en/\\
  152. elasticsearch/guide/current/\_search\_with\_query\_dsl.html}
  153. \\Data ultima consultazione: 08/02/2019
  154.  
  155.  
  156. \bibitem{RankingElasticsearch}
  157. db-engines: \textit{Ranking of Search Engines}
  158. \\\texttt{https://db-engines.com/en/ranking/search+engine}
  159. \\Data ultima consultazione: 15/11/2018
  160. % FINE STATO DELL'ARTE
  161.  
  162.  
  163. \subsubsection{Scenario applicativo}
  164. %Inspiring
  165. \bibitem{Inspiring}
  166. Inspiring Software.
  167. \\\texttt{https://www.inspiringsoftware.com/about-us}
  168. \\Data ultima consultazione: 12/11/2018
  169. \bibitem{InspiringRIT}
  170. Inspiring Software: \textit{Rebecca Internet of Things}
  171. \\\texttt{https://www.inspiringsoftware.com/rebecca-internet-of-things-app}
  172. \\Data ultima consultazione: 12/11/2018
  173. \bibitem{InspiringAM}
  174. Inspiring Software: \textit{Rebecca Asset Managment}
  175. \\\texttt{https://www.inspiringsoftware.com/rebecca-asset-management-app}
  176. \\Data ultima consultazione: 12/11/2018
  177. \bibitem{InspiringEM}
  178. Inspiring Software: \textit{Rebecca Energy Managment}
  179. \\\texttt{https://www.inspiringsoftware.com/rebecca-energy-management-app}
  180. \\Data ultima consultazione: 12/11/2018
  181. \bibitem{InspiringAI}
  182. Inspiring Software: \textit{Rebecca Artificial Intelligence}
  183. \\\texttt{https://www.inspiringsoftware.com/rebecca-artificial-intelligence}
  184. \\Data ultima consultazione: 12/11/2018
  185. \bibitem{InspiringYT}
  186. Inspiring Software: \textit{La gestione degli Asset nell'Industry 4.0}
  187. \\\texttt{https://youtu.be/SNjgHUtiNIM}
  188. \\Data ultima consultazione: 12/11/2018
  189. \bibitem{TreccaniAsset}
  190. Treccani: \textit{Cespite}
  191. \\\texttt{http://www.treccani.it/enciclopedia/\\
  192. cespite\_(Dizionario-di-Economia-e-Finanza)/}
  193. \\Data ultima consultazione: 12/11/2018
  194.  
  195.  
  196. \subsubsection{Progettazione}
  197. \bibitem{NLP}
  198. Chowdhury, G. G. (2003). \textit{Natural language processing}.\\
  199. \textit{Annual Review of Information Science \& Technology}, 37(1), 51–89. 10.1002/aris.1440370103
  200.  
  201.  
  202. \subsubsection{Indicizzazione delle informazioni}
  203.  
  204. \bibitem{MVT}
  205. Holovaty, A., Kaplan-Moss, J.: Models, \textit{The MTV (or MVC) Development Pattern};
  206. Second Edition (2009) \textit{The Definitive Guide to Django. Web Development Done Right.}
  207.  
  208. \bibitem{ORMs}
  209. Makai, M.: \textit{Object-relational mappers (ORMs)}
  210. \\\texttt{https://www.fullstackpython.com/object-relational-mappers-orms.html}
  211. \\Data ultima consultazione: 11/11/2017
  212.  
  213. \bibitem{url dispatcher}
  214. Django documentation: \textit{URL dispatcher}
  215. \\\texttt{https://docs.djangoproject.com/en/2.1/topics/http/urls/}
  216. \\Data ultima consultazione: 20/11/2018
  217.  
  218. \bibitem{views}
  219. Django documentation: \textit{Writing views}
  220. \\\texttt{https://docs.djangoproject.com/en/2.1/topics/http/views/}
  221. \\Data ultima consultazione: 20/11/2018
  222.  
  223. \bibitem{templates}
  224. Django documentation: \textit{Templates}
  225. \\\texttt{https://docs.djangoproject.com/en/2.1/ref/templates/}
  226. \\Data ultima consultazione: 20/11/2018
  227.  
  228. \bibitem{models}
  229. Django documentation: \textit{Models}
  230. \\\texttt{https://docs.djangoproject.com/en/2.1/topics/db/models/}
  231. \\Data ultima consultazione: 20/11/2018
  232.  
  233. \bibitem{ElasticEasy}
  234. Wattis, A. \textit{ElasticSearch with Django the easy way}
  235. \\\texttt{https://medium.freecodecamp.org/\\
  236. elasticsearch-with-django-the-easy-way-909375bc16cb}
  237. \\Data ultima consultazione: 8/12/2018
  238.  
  239. \bibitem{ElasticKeyword}
  240. Elastic. \textit{Keyword datatype}
  241. \\\texttt{https://www.elastic.co/guide/en/\\
  242. elasticsearch/reference/current/keyword.html}
  243. \\Data ultima consultazione: 8/12/2018
  244.  
  245. \bibitem{elasticsearchdsl}
  246. Honza, Král (2018). Elasticsearch DSL Documentation, Release 6.3.1. Search Example.
  247. \\\texttt{https://media.readthedocs.org/pdf/\\
  248. elasticsearch-dsl/latest/elasticsearch-dsl.pdf}
  249. \\Data di ultima consultazione: 8/12/2018
  250.  
  251. \bibitem{Kibana}
  252. Elastic: \textit{Kibana}
  253. \\\texttt{https://www.elastic.co/products/kibana}
  254. \\Data ultima consultazione: 15/11/2018
  255.  
  256. \bibitem{kibanaconsole}
  257. \textit{Console}
  258. \\\texttt{https://www.elastic.co/guide/en/kibana/current/console-kibana.html}
  259. \\Data ultima consultazione: 01/06/2019
  260.  
  261. % FINE INDICIZZAZIONE
  262.  
  263. \subsubsection{Implementazione dell'algoritmo}
  264.  
  265. \bibitem{FacetedSearch}
  266. Tunkelang, D. (2009). \textit{Faceted Search}.\\
  267. \textit{Synthesis Lectures on Information Concepts, Retrieval, and Services}
  268.  
  269. \bibitem{ElasticBool}
  270. Elastic. \textit{Bool Query}
  271. \\\texttt{https://www.elastic.co/guide/en/\\
  272. elasticsearch/reference/current/query-dsl-bool-query.html}
  273. \\Data ultima consultazione: 16/12/2018
  274.  
  275. \bibitem{fuzziness}
  276. Elastic. \textit{Fuzziness}
  277. \\\texttt{https://www.elastic.co/guide/en/\\
  278. elasticsearch/guide/current/fuzziness.html}
  279. \\Data ultima consultazione: 16/12/2018
  280.  
  281. \bibitem{fuzzinessAUTO}
  282. Elastic. \textit{Common options: Fuzziness}
  283. \\\texttt{https://www.elastic.co/guide/en/\\
  284. elasticsearch/reference/current/common-options.html\#fuzziness}
  285. \\Data ultima consultazione: 16/12/2018
  286.  
  287. \bibitem{basic}
  288. Select2. \textit{Basic Usage}
  289. \\\texttt{https://select2.org/getting-started/basic-usage}
  290. \\Data ultima consultazione: 16/12/2018
  291.  
  292. \bibitem{dataformat}
  293. Select2. \textit{The select2 data format}
  294. \\\texttt{https://select2.org/data-sources/formats}
  295. \\Data ultima consultazione: 16/12/2018
  296.  
  297. \bibitem{buckets}
  298. Elastic. \textit{Terms aggregation}
  299. \\\texttt{https://www.elastic.co/guide/en/\\
  300. elasticsearch/reference/current/search-aggregations\\
  301. -bucket-terms-aggregation.html}
  302. \\Data ultima consultazione: 16/12/2018
  303.  
  304.  
  305. \bibitem{select2}
  306. Select2.
  307. \\\texttt{https://select2.org/}
  308. \\Data ultima consultazione: 8/12/2018
  309.  
  310. \bibitem{select2installation}
  311. Select2. Getting started: \textit{installation}.
  312. \\\texttt{https://select2.org/getting-started/installation}
  313. \\Data ultima consultazione: 8/12/2018
  314.  
  315. \bibitem{select2ajax}
  316. Select2. Data sources: \textit{Ajax}.
  317. \\\texttt{https://select2.org/data-sources/ajax}
  318. \\Data ultima consultazione: 8/12/2018
  319.  
  320. \bibitem{select2placeholders}
  321. Select2. \textit{Placeholders}.
  322. \\\texttt{https://select2.org/placeholders}
  323. \\Data ultima consultazione: 8/12/2018
  324.  
  325.  
  326. \subsubsection{Valutazione}
  327. \bibitem{RobotFramework}
  328. Robot Framework. Introduction.
  329. \\\texttt{https://robotframework.org/}
  330. \\Data ultima consultazione: 28/03/2019
  331.  
  332. \bibitem{100ms}
  333. Miller, R.B. (1968), AFIPS Fall Joint Computing Conference.\\
  334. \textit{Response time in man-computer conversational transactions}
  335.  
  336. \bibitem{Polillo}
  337. Polillo, R. (2013). Valutare l’usabilità; 1 edizione (2013) \textit{Facile da usare. Una moderna introduzione all'ingegneria dell'usabilità}
  338.  
  339. \bibitem{Shneiderman}
  340. Shneiderman, B. (1996). \textit{In Proceedings of the IEEE Symposium on Visual Language}.\\
  341. \textit{The eyes have it: a task by data type taxonomy for information visualizations}, pages 336-343.
  342.  
  343. \bibitem{Nielsen}
  344. Nielsen, J., Molich, R. (1994).\\
  345. Heuristic evaluation of user interfaces, Proc. ACM CHI'90 Conference, pages.249-256.\\
  346. Le 10 euristiche citate sono state riprese, in nostra traduzione, dal libro di J.Nielsen, Usability Engineering, 1994.
  347. % \bibitem{CPSR}
  348. % CPSR. \textit{Participatory Design}
  349. % \\\texttt{http://cpsr.org/issues/pd/}
  350. % Collegamenti a vari articoli e informazioni sulle conferenze dedicate alla progettazione partecipativa.\\
  351. % \\Data ultima consultazione: 19/12/2018
  352. \end{thebibliography}
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