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hjysy

Anyone heard from ValueVPS recently?

hjysy
Sep 17th, 2019
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  1. Anyone heard from ValueVPS recently?
  2. I wonder if anyone has heard anything about ValueVPS recently? I'm a customer and have issues. They're not responding to phone calls, emails or support tickets. Their last messages on social media, and here, were back at the start of the year. I guess the company is run by one person, and hopefully he's ok - but I need to decide whether I should cut my losses and move supplier.
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  16. Many Thanks
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  20. When did you open the ticket? Make sure to backup your data for safety.
  21.  
  22. Hello,
  23.  
  24. I wonder if anyone has heard anything about ValueVPS recently? I'm a customer and have issues. They're not responding to phone calls, emails or support tickets. Their last messages on social media, and here, were back at the start of the year. I guess the company is run by one person, and hopefully he's ok - but I need to decide whether I should cut my losses and move supplier.
  25.  
  26.  
  27. Many Thanks
  28.  
  29. CC
  30. How long has it been since they've not replied? Is the VPS down?
  31.  
  32. If it is taken more than 2 days to response, I would be worry and should move asap.
  33.  
  34. I hope you have your own backup.
  35.  
  36.  
  37. Still if you didn't get any reponse then move asap.
  38.  
  39. It's been a while since I first made contact. The VPS is running at the moment and I have a switchover plan in place so I'm not panicking just yet, but it doesn't look good!
  40.  
  41. It's been a while since I first made contact. The VPS is running at the moment and I have a switchover plan in place so I'm not panicking just yet, but it doesn't look good!
  42. Best to make sure your backup is complete/valid now while the VPS is up -- just in case.
  43.  
  44. It's been a while since I first made contact. The VPS is running at the moment and I have a switchover plan in place so I'm not panicking just yet, but it doesn't look good!
  45. Did they mention any reason for which the VPS had been down?
  46.  
  47. If you haven't received any update or an explanation for the server down within 48 hours, change the vendor ASAP. Before moving make sure to take the backup of your server.
  48.  
  49. I'm not sure if that is their's page: facebook .com / ValueVPS / (remove dashes). But you can try to contact them from there also.
  50. I think that changing the vendor is not an issue. They issue might be backup which you might not have up-to-date. Hope that will help you to restore your recent backup at least.
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