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Hard Drive Troubleshooting

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Jan 13th, 2019
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  1. sudo smartctl -l selftest /dev/sda
  2.  
  3. === START OF READ SMART DATA SECTION ===
  4. SMART Self-test log structure revision number 1
  5. Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
  6. # 1 Extended offline Completed: read failure 90% 5704 288
  7. # 2 Extended offline Completed: read failure 90% 5698 4829568
  8.  
  9. sudo smartctl -a -d ata /dev/sda
  10.  
  11. === START OF INFORMATION SECTION ===
  12. Model Family: Seagate Barracuda 7200.14 (AF)
  13. Device Model: ST1000DM003-1CH162
  14. Serial Number: Z1D5A583
  15. LU WWN Device Id: 5 000c50 063f93acb
  16. Firmware Version: CC47
  17. User Capacity: 1,000,204,886,016 bytes [1.00 TB]
  18. Sector Sizes: 512 bytes logical, 4096 bytes physical
  19. Rotation Rate: 7200 rpm
  20. Form Factor: 3.5 inches
  21. Device is: In smartctl database [for details use: -P show]
  22. ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b
  23. SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
  24. Local Time is: Sun Jan 13 19:20:34 2019 GMT
  25. SMART support is: Available - device has SMART capability.
  26. SMART support is: Enabled
  27.  
  28. ubuntu-mate@ubuntu-mate:~$ sudo smartctl -t long /dev/sda
  29. smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-29-generic] (local build)
  30. Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
  31.  
  32. === START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
  33. Sending command: "Execute SMART Extended self-test routine immediately in off-line mode".
  34. Drive command "Execute SMART Extended self-test routine immediately in off-line mode" successful.
  35. Testing has begun.
  36. Please wait 110 minutes for test to complete.
  37. Test will complete after Sun Jan 13 21:11:20 2019
  38.  
  39. Use smartctl -X to abort test.
  40. ubuntu-mate@ubuntu-mate:~$ sudo smartctl -l selftest /dev/sda
  41. smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-29-generic] (local build)
  42. Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
  43.  
  44. === START OF READ SMART DATA SECTION ===
  45. SMART Self-test log structure revision number 1
  46. Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
  47. # 1 Extended offline Completed: read failure 90% 5704 288
  48. # 2 Extended offline Completed: read failure 90% 5698 4829568
  49.  
  50. ubuntu-mate@ubuntu-mate:~$ sudo smartctl -a -d ata /dev/sda
  51. smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-29-generic] (local build)
  52. Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
  53.  
  54. === START OF INFORMATION SECTION ===
  55. Model Family: Seagate Barracuda 7200.14 (AF)
  56. Device Model: ST1000DM003-1CH162
  57. Serial Number: Z1D5A583
  58. LU WWN Device Id: 5 000c50 063f93acb
  59. Firmware Version: CC47
  60. User Capacity: 1,000,204,886,016 bytes [1.00 TB]
  61. Sector Sizes: 512 bytes logical, 4096 bytes physical
  62. Rotation Rate: 7200 rpm
  63. Form Factor: 3.5 inches
  64. Device is: In smartctl database [for details use: -P show]
  65. ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b
  66. SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
  67. Local Time is: Sun Jan 13 21:14:38 2019 GMT
  68. SMART support is: Available - device has SMART capability.
  69. SMART support is: Enabled
  70.  
  71. === START OF READ SMART DATA SECTION ===
  72. SMART overall-health self-assessment test result: PASSED
  73. See vendor-specific Attribute list for marginal Attributes.
  74.  
  75. General SMART Values:
  76. Offline data collection status: (0x82) Offline data collection activity
  77. was completed without error.
  78. Auto Offline Data Collection: Enabled.
  79. Self-test execution status: ( 121) The previous self-test completed having
  80. the read element of the test failed.
  81. Total time to complete Offline
  82. data collection: ( 575) seconds.
  83. Offline data collection
  84. capabilities: (0x7b) SMART execute Offline immediate.
  85. Auto Offline data collection on/off support.
  86. Suspend Offline collection upon new
  87. command.
  88. Offline surface scan supported.
  89. Self-test supported.
  90. Conveyance Self-test supported.
  91. Selective Self-test supported.
  92. SMART capabilities: (0x0003) Saves SMART data before entering
  93. power-saving mode.
  94. Supports SMART auto save timer.
  95. Error logging capability: (0x01) Error logging supported.
  96. General Purpose Logging supported.
  97. Short self-test routine
  98. recommended polling time: ( 1) minutes.
  99. Extended self-test routine
  100. recommended polling time: ( 110) minutes.
  101. Conveyance self-test routine
  102. recommended polling time: ( 2) minutes.
  103. SCT capabilities: (0x3085) SCT Status supported.
  104.  
  105. SMART Attributes Data Structure revision number: 10
  106. Vendor Specific SMART Attributes with Thresholds:
  107. ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
  108. 1 Raw_Read_Error_Rate 0x000f 073 073 006 Pre-fail Always - 2550774
  109. 3 Spin_Up_Time 0x0003 098 097 000 Pre-fail Always - 0
  110. 4 Start_Stop_Count 0x0032 099 099 020 Old_age Always - 1591
  111. 5 Reallocated_Sector_Ct 0x0033 098 098 010 Pre-fail Always - 2248
  112. 7 Seek_Error_Rate 0x000f 078 060 030 Pre-fail Always - 13097288505
  113. 9 Power_On_Hours 0x0032 094 094 000 Old_age Always - 5706
  114. 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
  115. 12 Power_Cycle_Count 0x0032 099 099 020 Old_age Always - 1592
  116. 183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
  117. 184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
  118. 187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 10720
  119. 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 0 0 1
  120. 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
  121. 190 Airflow_Temperature_Cel 0x0022 072 045 045 Old_age Always In_the_past 28 (Min/Max 28/30)
  122. 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
  123. 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 190
  124. 193 Load_Cycle_Count 0x0032 098 098 000 Old_age Always - 4655
  125. 194 Temperature_Celsius 0x0022 028 055 000 Old_age Always - 28 (0 12 0 0 0)
  126. 197 Current_Pending_Sector 0x0012 075 075 000 Old_age Always - 4112
  127. 198 Offline_Uncorrectable 0x0010 075 075 000 Old_age Offline - 4112
  128. 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
  129. 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 5724h+18m+49.640s
  130. 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 34373008364
  131. 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 41247239304
  132.  
  133. SMART Error Log Version: 1
  134. ATA Error Count: 13086 (device log contains only the most recent five errors)
  135. CR = Command Register [HEX]
  136. FR = Features Register [HEX]
  137. SC = Sector Count Register [HEX]
  138. SN = Sector Number Register [HEX]
  139. CL = Cylinder Low Register [HEX]
  140. CH = Cylinder High Register [HEX]
  141. DH = Device/Head Register [HEX]
  142. DC = Device Command Register [HEX]
  143. ER = Error register [HEX]
  144. ST = Status register [HEX]
  145. Powered_Up_Time is measured from power on, and printed as
  146. DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
  147. SS=sec, and sss=millisec. It "wraps" after 49.710 days.
  148.  
  149. Error 13086 occurred at disk power-on lifetime: 5704 hours (237 days + 16 hours)
  150. When the command that caused the error occurred, the device was active or idle.
  151.  
  152. After command completion occurred, registers were:
  153. ER ST SC SN CL CH DH
  154. -- -- -- -- -- -- --
  155. 40 51 00 b0 2c 00 00 Error: UNC at LBA = 0x00002cb0 = 11440
  156.  
  157. Commands leading to the command that caused the error were:
  158. CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
  159. -- -- -- -- -- -- -- -- ---------------- --------------------
  160. 60 00 68 ff ff ff 4f 00 00:12:49.449 READ FPDMA QUEUED
  161. 60 00 80 ff ff ff 4f 00 00:12:49.449 READ FPDMA QUEUED
  162. 60 00 f8 ff ff ff 4f 00 00:12:49.449 READ FPDMA QUEUED
  163. 60 00 08 b0 2c 00 40 00 00:12:49.326 READ FPDMA QUEUED
  164. 60 00 00 ff ff ff 4f 00 00:12:49.326 READ FPDMA QUEUED
  165.  
  166. Error 13085 occurred at disk power-on lifetime: 5704 hours (237 days + 16 hours)
  167. When the command that caused the error occurred, the device was active or idle.
  168.  
  169. After command completion occurred, registers were:
  170. ER ST SC SN CL CH DH
  171. -- -- -- -- -- -- --
  172. 40 51 00 b0 2c 00 00 Error: UNC at LBA = 0x00002cb0 = 11440
  173.  
  174. Commands leading to the command that caused the error were:
  175. CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
  176. -- -- -- -- -- -- -- -- ---------------- --------------------
  177. 60 00 08 b0 2c 00 40 00 00:12:43.954 READ FPDMA QUEUED
  178. 60 00 08 ff ff ff 4f 00 00:12:43.954 READ FPDMA QUEUED
  179. b0 da 00 00 4f c2 00 00 00:12:42.507 SMART RETURN STATUS
  180. 60 00 08 ff ff ff 4f 00 00:12:42.507 READ FPDMA QUEUED
  181. e5 00 00 00 00 00 00 00 00:12:42.507 CHECK POWER MODE
  182.  
  183. Error 13084 occurred at disk power-on lifetime: 5704 hours (237 days + 16 hours)
  184. When the command that caused the error occurred, the device was active or idle.
  185.  
  186. After command completion occurred, registers were:
  187. ER ST SC SN CL CH DH
  188. -- -- -- -- -- -- --
  189. 40 51 00 20 01 00 00 Error: UNC at LBA = 0x00000120 = 288
  190.  
  191. Commands leading to the command that caused the error were:
  192. CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
  193. -- -- -- -- -- -- -- -- ---------------- --------------------
  194. 60 00 08 20 01 00 40 00 00:12:38.794 READ FPDMA QUEUED
  195. b0 d1 01 01 4f c2 00 00 00:12:38.787 SMART READ ATTRIBUTE THRESHOLDS [OBS-4]
  196. ef 10 02 00 00 00 a0 00 00:12:38.787 SET FEATURES [Enable SATA feature]
  197. 27 00 00 00 00 00 e0 00 00:12:38.786 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  198. ec 00 00 00 00 00 a0 00 00:12:38.786 IDENTIFY DEVICE
  199.  
  200. Error 13083 occurred at disk power-on lifetime: 5704 hours (237 days + 16 hours)
  201. When the command that caused the error occurred, the device was active or idle.
  202.  
  203. After command completion occurred, registers were:
  204. ER ST SC SN CL CH DH
  205. -- -- -- -- -- -- --
  206. 40 51 00 20 01 00 00 Error: UNC at LBA = 0x00000120 = 288
  207.  
  208. Commands leading to the command that caused the error were:
  209. CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
  210. -- -- -- -- -- -- -- -- ---------------- --------------------
  211. 60 00 08 20 01 00 40 00 00:12:34.834 READ FPDMA QUEUED
  212. b0 d0 01 00 4f c2 00 00 00:12:33.343 SMART READ DATA
  213. ec 00 01 00 00 00 00 00 00:12:33.310 IDENTIFY DEVICE
  214. b0 da 00 00 4f c2 00 00 00:12:31.864 SMART RETURN STATUS
  215. ef 10 02 00 00 00 a0 00 00:12:31.864 SET FEATURES [Enable SATA feature]
  216.  
  217. Error 13082 occurred at disk power-on lifetime: 5704 hours (237 days + 16 hours)
  218. When the command that caused the error occurred, the device was active or idle.
  219.  
  220. After command completion occurred, registers were:
  221. ER ST SC SN CL CH DH
  222. -- -- -- -- -- -- --
  223. 40 51 00 b0 2c 00 00 Error: UNC at LBA = 0x00002cb0 = 11440
  224.  
  225. Commands leading to the command that caused the error were:
  226. CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
  227. -- -- -- -- -- -- -- -- ---------------- --------------------
  228. 60 00 08 b0 2c 00 40 00 00:12:28.218 READ FPDMA QUEUED
  229. b0 d8 00 01 4f c2 00 00 00:12:28.218 SMART ENABLE OPERATIONS
  230. ef 10 02 00 00 00 a0 00 00:12:28.218 SET FEATURES [Enable SATA feature]
  231. 27 00 00 00 00 00 e0 00 00:12:28.218 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
  232. ec 00 00 00 00 00 a0 00 00:12:28.217 IDENTIFY DEVICE
  233.  
  234. SMART Self-test log structure revision number 1
  235. Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
  236. # 1 Extended offline Completed: read failure 90% 5704 288
  237. # 2 Extended offline Completed: read failure 90% 5698 4829568
  238.  
  239. SMART Selective self-test log data structure revision number 1
  240. SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
  241. 1 0 0 Not_testing
  242. 2 0 0 Not_testing
  243. 3 0 0 Not_testing
  244. 4 0 0 Not_testing
  245. 5 0 0 Not_testing
  246. Selective self-test flags (0x0):
  247. After scanning selected spans, do NOT read-scan remainder of disk.
  248. If Selective self-test is pending on power-up, resume after 0 minute delay.
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