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- Job satisfaction is an important consideration for employees motivation as it reflects the degree to which a person finds fulfilment in their job.
- Job design is the application of motivational theories to the structure of work for improving productivity & satisfaction.
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- Job Design refers to the way in which tasks are combined to form complete jobs. The different combinations create a variety of job approaches to:
- a) Job Design for individuals
- b) Job Design for groups
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- Job Design For Individuals
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- 1) Job simplification
- - Small number of narrow tasks to perform, which are simple, repetitive and standardised tasks.
- Advantages:
- - Increase efficiency
- - Workers are interchangeable
- Disadvantages:
- - Reduces job satisfaction due to narrow, repetitive and boring tasks
- 2) Job rotation (take turns)
- 3) Job enlargement (increase number of responsibilities in a job)
- - With job enlargement, an employee performs a greater range of tasks which makes their job more complex and interesting.
- 4) Job enrichment
- - Process of expanding a person's responsibilities so that work becomes challenging and satisfying.
- - Specialised tasks are expanded to include greater decision making responsibilities.
- - This will increase job depth (degree to which individuals can plan and control the work involved in their jobs).
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- Job Characteristics Model (JCM)
- Core Job Dimensions > Critical Psychological States > Personal And Work Outcomes
- 1) Skill Variety - Extent to which the job requires different skills
- 2) Task Identity - Degree to which the job allows completion of a major piece of work
- 3) Task Significance - Extent to which the worker sees the job output as having a significant impact on others
- 4) Autonomy - Amount of discretion allowed in determining schedules and work methods
- 5) Feedback - Degree to which job provides clear information about performance results
- The motivational value of these five characteristics stems from worker experiencing these criticail psychological states:
- a) Work is meaningful
- b) They are responsible for the outcomes
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- Job Design For Groups
- - Integrated work teams
- 1) Accomplish many tasks by making specific assignments to members and rotating jobs among them.
- 2) Used frequently in building maintenance and construction.
- - Autonomous work teams
- 1) Have wider range of discretion than integrated work teams.
- 2) Are also given a goal to achieve and then free to determine own work assignments.
- 3) Supervisory positions to become less important.
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- Alternative Work Schedules
- - Not the usual 5 days and 9-5 time of work schedule.
- Devise alternative work schedules to meet organisational and work needs.
- Some non-traditional work schedules:
- Flexitime
- - Flexible working hours.
- - A work schedule specifying certain core hours on the job.
- - Flexibility in starting and ending work times; total number of hours per day is the same.
- Compressed Workweek
- - Work fewer days per week, longer hours per day, but maintaining full-time total weekly hours.
- Job Sharing
- - Two or more people sharing a single full-time job, usually when there's a retrenchment or an economic downturn.
- Telecommuting
- - Allows employees to work from home or at another location.
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