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- 1 - How can you find the IP address ofhttp://sucuri.net/ on a linux and on a Windows box?
- 2 - What's the difference between the MX and NS records?
- 3 - If a domain is giving you the NXDOMAIN error, what does it mean?
- 4 - How would you create a restriction on Apache to allow only some IPs to view the site?
- 5 - What do 'Mixed Content' errors on a SSL site mean?
- 6 - How could you find which nameservers the domainhttp://sucuri.net/ is using?
- 7 - How would you help a client that was reporting a "500 internal server error"
- 8 - How would you go about redirectinghttp://www.apache.com/, to justhttp://apache.com/ ?
- 9 - How are CNAMEs different from A records?
- 10 - What does customer service mean to you?
- 11 - What does being a team player mean to you?
- 12 - How would you change the database credentials on a WordPress site?
- 13 - A customer insists their FTP credentials are correct.
- Host: ftp.domain.com
- User: user
- Pass: Password
- They entered the credentials into our Backups dashboard and it didn’t work. How would you troubleshoot the connection?
- 14 - How would you configure a daily cron job for a database backup? (Don’t worry about deleting old backups.)
- 15 - A backups customer says their posts are missing from their website. What would you suggest to him?
- 16 - What command could you use to run the script ‘test.php’ on domain.com from the command line?
- 17 - How can you login to a customer’s cPanel if the domain is not resolving?
- 18 - How can you find the size of a Joomla database?
- 19 - You need to upload a file to a customer’s public_html directory. They’ve given you their WordPress login, how would you upload the file?
- 20 - Scenario: You're dealing with an angry customer who was waiting for help for the past 20 minutes and is causing a commotion. She claims that she'll just walk over to our rival to get the service she wants. Resolve this issue.
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