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Mar 13th, 2017
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  1. 1 - How can you find the IP address ofhttp://sucuri.net/ on a linux and on a Windows box?
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  3. 2 - What's the difference between the MX and NS records?
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  5. 3 - If a domain is giving you the NXDOMAIN error, what does it mean?
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  7. 4 - How would you create a restriction on Apache to allow only some IPs to view the site?
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  9. 5 - What do 'Mixed Content' errors on a SSL site mean?
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  11. 6 - How could you find which nameservers the domainhttp://sucuri.net/ is using?
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  13. 7 - How would you help a client that was reporting a "500 internal server error"
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  15. 8 - How would you go about redirectinghttp://www.apache.com/, to justhttp://apache.com/ ?
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  17. 9 - How are CNAMEs different from A records?
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  19. 10 - What does customer service mean to you?
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  21. 11 - What does being a team player mean to you?
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  23. 12 - How would you change the database credentials on a WordPress site?
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  25. 13 - A customer insists their FTP credentials are correct.
  26. Host: ftp.domain.com
  27. User: user
  28. Pass: Password
  29. They entered the credentials into our Backups dashboard and it didn’t work. How would you troubleshoot the connection?
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  31. 14 - How would you configure a daily cron job for a database backup? (Don’t worry about deleting old backups.)
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  33. 15 - A backups customer says their posts are missing from their website. What would you suggest to him?
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  35. 16 - What command could you use to run the script ‘test.php’ on domain.com from the command line?
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  37. 17 - How can you login to a customer’s cPanel if the domain is not resolving?
  38.  
  39. 18 - How can you find the size of a Joomla database?
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  41. 19 - You need to upload a file to a customer’s public_html directory. They’ve given you their WordPress login, how would you upload the file?
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  43. 20 - Scenario: You're dealing with an angry customer who was waiting for help for the past 20 minutes and is causing a commotion. She claims that she'll just walk over to our rival to get the service she wants. Resolve this issue.
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