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- #Date: 2017-02-17
- #Day: jeudi
- #URL: https://fr.jobs.lu/ApplyForJob.aspx?Id=130694
- #JobID: 130694
- #Origin: monster.lu
- #Action: web
- #Website: http://www.cactus.lu/
- #Company: Cactus
- #Contact:
- #EMail:
- #Phone:
- #Address: Route des Trois Cantons L-8399 Windhof
- #Title: Agent Helpdesk
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- Entreprise Cactus S.A. Lisez notre profil
- Contact Ressources Humaines - Adresse: Route des Trois Cantons, L-8399 Windhof, Luxembourg - Site Web: www.cactus.lu
- Agent Helpdesk / support IT (m/f)
- VOS MISSIONS: - Prendre les appels et accompagner les utilisateurs dans leurs requêtes - Diagnostiquer, corriger et résoudre les incidents d'utilisateurs - Accompagner les utilisateurs jusqu'à la clôture de l'incident
- VOTRE PROFIL: - Titulaire d’un diplôme de fin d’études secondaires avec option informatique - Vous avez une bonne maîtrise des principaux logiciels MS-OFFICE - Vous avez également des connaissances MS Windows - Vous maîtrisez le luxembourgeois, français et l’allemand - Vous avez le sens du service, et vous savez faire preuve d’empathie - Vous êtes capable de travailler en équipe et de manière autonome - Expérience auprès d’un helpdesk informatique considérée comme un avantage
- POUR POSTULER: Si vous correspondez à ce profil et que vous souhaitez intégrer une société leader de la grande distribution ainsi qu'une équipe motivante et dynamique, n’hésitez plus à nous transmettre dés à présent votre dossier de candidature complet en postulant en ligne ci-dessous.
- Lieu Windhof - Catégorie Centres d'appel / Service clients, IT / Programmation - Termes CDI, Temps plein - Dernière mise à jour 10/02/2017 - Contact - Ressources Humaines - Postuler pour cet emploi - Pour pouvoir postuler à cet emploi, veuillez indiquer votre nom et votre adresse mail ci-dessous.
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- #Date: 2017-02-17
- #Day: Jeudi
- #URL: http://offres-demploi.monster.lu/v2/job/View?JobID=180696423&MESCOID=1500134001001&jobPosition=1
- #JobID: 180696423
- #Origin: monster.lu
- #Action: web
- #Website: https://www.lih.lu/
- #Company: Luxembourg Institute of Health
- #Contact: Natacha Beicht (HR)
- #EMail:
- #Phone: +352.269.701 | +352.269.707.23
- #Address: 1 A-B Rue Thomas Edison L-1445 Strassen
- #Title: IT Helpdesk Technician
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- IT Helpdesk Technician (m/f) (H/F)
- chez LUXEMBOURG INSTITUTE OF HEALTH Luxembourg L-1210
- The Luxembourg Institute of Health is a public research organization at the forefront of biomedical sciences. With its strong expertise in population health, oncology, infection and immunity as well as storage and handling of biological samples, its research activities impact on people’s health. At the Luxembourg Institute of Health, devoted scientists investigate disease mechanisms to develop new diagnostics, innovative therapies and effective tools to implement personalised medicine. The institution is the first supplier of public health information in Luxembourg, a strong cooperation partner in local and international projects and an attractive training place for ambitious early-stage researchers.
- IT Helpdesk Technician (m/f)
- Permanent contract, full-time, entry date: immediately
- The IT Helpdesk Technician will be responsible for the assistance of the IT Manager with the operational management of the Luxembourg Institute of Health computing equipment (installation & maintenance of PCs, servers and software) and the management of the network and support users in their daily activities.
- Key Accountabilities: - Receive and check deliveries of equipment and ensure the installation and maintenance of PCs - Update the software and hardware inventory. - Manage the network by defining user accounts on a day-to-day basis, following a determined security procedure. - Call handling, tracking, dispatching and escalation. - Participate in the help desk, reply quickly to support requests from users, analyze the problems encountered and provide appropriate solutions. - Develop installation procedures for the hardware and software equipment. - Perform analysis, testing and installing of company end-user devices, such as, but not limited to, PC, Laptop, printer, tablet, smartphone. - Perform day-to-day team operations tasks like email, software- and access-management as well as follow-up of assigned support requests with end-users and/or suppliers
- Key Skills, Experience and Qualifications: - Technical degree in computer science (ideally 2 years' higher education) - Experience of 2 years in the management of computing equipment or a helpdesk is an advantage. - Good organization skills, team player, capacity for analysis and problem solving, good social skills and helpfulness. - Strong desire to learn new technologies - IT skills: Technical knowledge of LAN, Ethernet, Windows, Microsoft Office, VMWare, Linux, VoIP, WIFI, Windows server, GLPI, SCCM, Mac OS. - Language skills: fluent command of French and English. Knowledge of another language of the European Union is an asset.
- Located in Luxembourg, LIH offers the opportunity to work in a dynamic, international and multilingual environment that values personal respect and professional achievement based on the highest intellectual and ethical standards. The remuneration for this position shall be based on qualification and experience. Applications including a cover letter and a full curriculum vitae should be sent using the following Ref.: VD/HT0217/TL/ADM IT until 12th March 2017 by clicking on the "apply" button below
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- #Date: 2017-02-13
- #Day: Lundi
- #URL: http://offreemploi.monster.lu/1-help-desk-agent-m-f-luxembourgish-english-german-french-offre-emploi-luxembourg-178303555.aspx?mescoid=1500134001001&jobPosition=8
- #JobID: 178303555
- #Origin: Monster
- #Action: Web
- #Website: http://ctg.com
- #Company: CTG
- #Contact: Mme Martin Pauline
- #EMail: [email protected]
- #Phone: +352.298.727.1
- #Address: ZA de Bourmicht, 10 L-8070 Bertrange
- #Title: Help Desk Agent
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- Would you like to evolve in a structure where professional commitment and career development are key words? CTG is looking for :
- 1 Help Desk Agent (M/F) (Luxembourgish, English, German & French)
- Böhmer Careers - Country Luxembourg - Contract Type CDI - Business Line ITSM - Sector Various
- Your Mission in this challenging position: - Help desk 1st line support - Call handling, tracking, dispatching and escalation - Understanding and resolution of incidents - Monitoring critical system - Production of monthly reports - Working in week end mode
- TECHNICAL SKILLS: - Knowledge and experience with IT system - Experience in a help-desk / support environment - Knowledge of MS Office & related applications - Comprehension and experience with Cisco VPN - Active Directory - Exchange - Windows 7 - Remote support - Willing to learn & develop quickly - Dynamic - Flexible & willing to adjust to different client environments
- PERSONAL SKILLS: - Excellent communication skills - Stress tolerance - Ability to work in autonomy - Ability to follow up on incidents and to set priorities - Service minded and result oriented - Enjoy team work - Flexibility in working hours and shift rotation when necessary
- LANGUAGES SKILLS: - Luxembourgish FLUENT - German - English - French
- Our offer: A CUSTOMIZABLE SALARY PACKAGE : - On 12 or 13 months basis - With or without company car - Meal Vouchers or financial compensation - Extra-legal advantages..
- AN INDIVIDUAL MANAGEMENT SYSTEM OF CAREER : - A personal development plan - Growth opportunities in accordance with your knowledge and commitment - A company culture that is characterized by open communication and exceptional care for our collaborators - A wide training choice in accordance with your needs and those of the market - A regular follow up of your assignment with the client
- ADVANTAGE PROVIDE BY LUXEMBOURG : - Child allowances - Taxes (monthly salary slip showing a breakdown of contributions) - Social security
- AN OPEN COMPANY CULTURE WITH RESPECT FOR YOUR PERSONAL LIFESTYLE: - Staff-meetings several times per year - Lunch-Workshops on a multitude of subjects - Diverse after-hour Activities supported by the Company (Sports, Gaming, Cultural, Social, …. )
- We are: - Present in Luxembourg for 20 years - The second largest IT Consulting firm at country level - A major player in the Financial and Public sectors - Organized into 4 services lines: Infrastructure, Development,Testing and Financial Services - Awarded "Best Workplace" 6 years in a row !
- Interested in this position ? - Please feel free to send us your profile : Want to learn more about us : http://jobs.ctg.eu/ - CTG LUXEMBOURG PSF - Mme Martin Pauline - [email protected] - ZA de Bourmicht, 10 - L-8070 Bertrange
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- 2016-02-13 http://pastebin.com/xPjDjp2E
- 2016-02-09 http://pastebin.com/j0Xsjut9
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