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take_ninetynine
May 5th, 2020
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  1. EtreCheckPro version: 6.2.5 (6C016)
  2. Report generated: 2020-05-05 17:25:43
  3. Download EtreCheckPro from https://etrecheck.com
  4. Runtime: 2:50
  5. Performance: Excellent
  6.  
  7. Problem: No problem - just checking
  8.  
  9. Major Issues:
  10. Anything that appears on this list needs immediate attention.
  11. No Time Machine backup - Time Machine backup not found.
  12. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  13. Low disk space - This machine is running critically low on free hard drive space.
  14.  
  15. Minor Issues:
  16. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  17. Heavy RAM usage - Apps are using a large amount of RAM.
  18. High battery cycle count - Your battery may be losing capacity.
  19. Clean up - There are orphan files that could be removed.
  20. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  21. System modifications - There are a large number of system modifications running in the background.
  22. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
  23. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  24. Kernel extensions present - This machine has kernel extensions that may not work in the future.
  25.  
  26. Hardware Information:
  27. MacBook Pro (Retina, 13-inch, Early 2015)
  28. MacBook Pro Model: MacBookPro12,1
  29. 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
  30. 8 RAM - Not upgradeable
  31. BANK 0/DIMM0 - 4 GB DDR3 1867
  32. BANK 1/DIMM0 - 4 GB DDR3 1867
  33. Battery: Health = Normal - Cycle count = 896
  34.  
  35. Video Information:
  36. Intel Iris Graphics 6100 - VRAM: 1536 MB
  37. Color LCD (built-in) 2560 x 1600
  38.  
  39. Drives:
  40. disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)
  41. Internal PCI 5.0 GT/s x4 Serial ATA
  42. disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  43. disk0s2 [APFS Container] 250.79 GB
  44. disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes)
  45. disk1s1 - Macintosh HD (APFS) (Shared - 229.77 GB used)
  46. disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 23 MB used)
  47. disk1s3 - Recovery (APFS) [Recovery] (Shared - 519 MB used)
  48. disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
  49.  
  50. Mounted Volumes:
  51. disk1s1 - Macintosh HD
  52. 250.79 GB (Shared - 229.77 GB used, 19.84 GB available, 19.27 GB free)
  53. APFS
  54. Mount point: /
  55. Encrypted
  56.  
  57. disk1s4 - VM [APFS VM]
  58. 250.79 GB (Shared - 1.07 GB used, 19.27 GB free)
  59. APFS
  60. Mount point: /private/var/vm
  61.  
  62. Network:
  63. Interface en4: iPhone
  64. Interface en0: Wi-Fi
  65. 802.11 a/b/g/n/ac
  66. Interface en3: Bluetooth PAN
  67. Interface bridge0: Thunderbolt Bridge
  68. iCloud Quota: 4.27 GB available
  69.  
  70. System Software:
  71. macOS High Sierra 10.13.6 (17G66)
  72. Time since boot: Less than an hour
  73.  
  74. Notifications:
  75. Microsoft Outlook.app
  76. 5 notifications
  77.  
  78. EtreCheckPro.app
  79. 2 notifications
  80.  
  81. AdobeResourceSynchronizer.app
  82. 2 notifications
  83.  
  84. Creative Cloud.app
  85. one notification
  86.  
  87. Security:
  88. System Status
  89. Gatekeeper: App Store and identified developers
  90. System Integrity Protection: Enabled
  91.  
  92. Antivirus software: Apple
  93.  
  94. Unsigned Files:
  95. Launchd: /Library/LaunchAgents/com.bomgar.bomgar-scc-sdcust-login-drone-5BEDA2D7.plist
  96. Executable: /Users/***/bomgar-scc-20181115-114615.app/Contents/MacOS/sdcust -drone
  97. Details: Close match found in the whitelist - probably OK
  98.  
  99. Launchd: /Library/LaunchAgents/com.pharos.popup.plist
  100. Executable: /Library/Application Support/Pharos/Popup.app/Contents/MacOS/Popup
  101. Details: Exact match found in the whitelist - probably OK
  102.  
  103. Launchd: /Library/LaunchAgents/com.pharos.notify.plist
  104. Executable: /Library/Application Support/Pharos/Notify.app/Contents/MacOS/Notify
  105. Details: Exact match found in the whitelist - probably OK
  106.  
  107. Launchd: /System/Library/LaunchAgents/com.apple.corespeechd.plist
  108. Executable: /System/Library/PrivateFrameworks/CoreSpeech.framework/corespeechd
  109.  
  110. Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
  111.  
  112. Plugin: /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
  113. Plugin: /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
  114.  
  115. Apps: 10
  116.  
  117. 32-bit Applications:
  118. 28 32-bit apps
  119.  
  120. Kernel Extensions:
  121. /Applications/Parallels Desktop.app
  122. [Not Loaded] prl_hypervisor.kext (12.1.1 41491 - SDK 10.9)
  123. [Not Loaded] prl_netbridge.kext (12.1.1 41491 - SDK 10.9)
  124. [Not Loaded] prl_usb_connect.kext (12.1.1 41491 - SDK 10.9)
  125. [Not Loaded] prl_vnic.kext (12.1.1 41491 - SDK 10.9)
  126.  
  127. /Library/Extensions
  128. [Loaded] ufsd_NTFS.kext (15.0.23 - SDK 10.10)
  129.  
  130. System Launch Agents:
  131. [Not Loaded] 16 Apple tasks
  132. [Loaded] 166 Apple tasks
  133. [Running] 110 Apple tasks
  134. [Other] One Apple task
  135.  
  136. System Launch Daemons:
  137. [Not Loaded] 37 Apple tasks
  138. [Loaded] 189 Apple tasks
  139. [Running] 110 Apple tasks
  140.  
  141. Launch Agents:
  142. [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-11)
  143. [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-24)
  144. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-16)
  145. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-16)
  146. [Not Loaded] com.bomgar.bomgar-scc-sdcust-login-drone-5BEDA2D7.plist (? 73e03aee - installed 2018-11-15)
  147. [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12)
  148. [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12)
  149. [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-11)
  150. [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-21)
  151. [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2017-09-15)
  152. [Running] com.pharos.notify.plist (? 30c968c - installed 2015-01-13)
  153. [Loaded] com.pharos.popup.plist (? f3719414 - installed 2015-01-13)
  154.  
  155. Launch Daemons:
  156. [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07)
  157. [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07)
  158. [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-24)
  159. [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-16)
  160. [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27)
  161. [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2019-12-18)
  162. [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12)
  163. [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-11)
  164. [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-11)
  165. [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-21)
  166. [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-09-08)
  167. [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-29)
  168. [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-06-11)
  169. [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2018-12-14)
  170. [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2017-09-15)
  171.  
  172. User Launch Agents:
  173. [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22)
  174. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-16)
  175. [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-04-21)
  176. [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2020-01-10)
  177. [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-05-05)
  178.  
  179. User Login Items:
  180. [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2020-04-09)
  181. Application
  182. /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app
  183.  
  184. [Running] Mail (Apple - installed 2018-12-14)
  185. Application
  186. /Applications/Mail.app
  187.  
  188. [Running] Microsoft Outlook (Microsoft Corporation - installed 2020-04-28)
  189. Application
  190. /Applications/Microsoft Outlook.app
  191.  
  192. [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-11)
  193. Modern Login Item
  194. /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
  195.  
  196. [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-11)
  197. Modern Login Item
  198. /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
  199.  
  200. [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2018-06-11)
  201. Modern Login Item
  202. /Applications/Paragon NTFS for Mac 15.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app
  203.  
  204. [Not Loaded] StartUpHelper (Spotify - installed 2020-03-17)
  205. Modern Login Item
  206. /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
  207.  
  208. [Running] iTunesHelper (Apple - installed 2019-01-24)
  209. Application
  210. /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
  211.  
  212. [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-09-12)
  213. Modern Login Item
  214. /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
  215.  
  216. [Loaded] com.adobe.SwitchBoard.monitor.plist (?)
  217. MachInit
  218. /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist
  219.  
  220. Internet Plug-ins:
  221. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-24)
  222. FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
  223. AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-04-09)
  224. AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-04-09)
  225. Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
  226. o1dbrowserplugin: 5.41.3.0 (? - installed 2018-02-28)
  227. ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-08)
  228. PepperFlashPlayer: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14)
  229. googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11)
  230.  
  231. Audio Plug-ins:
  232. AppleTimeSyncAudioClock: 1.0 (Apple - installed 2018-12-14)
  233. BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2018-12-14)
  234. AirPlay: 2.0 (Apple - installed 2018-12-14)
  235. AppleAVBAudio: 680.2 (Apple - installed 2018-12-14)
  236. BridgeAudioSP: 4.20.2 (Apple - installed 2018-12-14)
  237. iSightAudio: 7.7.3 (Apple - installed 2018-12-14)
  238.  
  239. Safari Extensions:
  240. AdBlock Engine (App Store - installed 2020-03-28)
  241. AdBlock Icon (App Store - installed 2020-03-28)
  242. Honey (App Store - installed 2020-03-28)
  243. PiPifier Button (App Store - installed 2018-06-12)
  244. Webex Meetings (Cisco - installed 2020-04-07)
  245.  
  246. 3rd Party Preference Panes:
  247. Flash Player (Adobe Systems, Inc. - installed 2020-03-27)
  248. NTFS (Paragon Software GmbH - installed 2017-09-15)
  249.  
  250. Time Machine:
  251. Time Machine Not Configured!
  252.  
  253. Performance:
  254. System Load: 220.06 (1 min ago) 89.52 (5 min ago) 35.58 (15 min ago)
  255. Nominal I/O speed: 20.01 MB/s
  256. File system: 21.55 seconds
  257. Write speed: 624 MB/s
  258. Read speed: 1231 MB/s
  259.  
  260. CPU Usage Snapshot:
  261. Type Overall
  262. System: 6 %
  263. User: 8 %
  264. Idle: 86 %
  265.  
  266. Top Processes Snapshot by CPU:
  267. Process (count) CPU (Source - Location)
  268. mds_stores 43.28 % (Apple)
  269. mdworker (19) 21.22 % (Apple)
  270. kernel_task 15.00 % (Apple)
  271. com.apple.WebKit.WebContent (12) 10.76 % (Apple)
  272. WindowServer 7.10 % (Apple)
  273.  
  274. Top Processes Snapshot by Memory:
  275. Process (count) RAM usage (Source - Location)
  276. com.apple.WebKit.WebContent (12) 2.39 GB (Apple)
  277. kernel_task 878 MB (Apple)
  278. EtreCheckPro 429 MB (Etresoft, Inc.)
  279. mdworker (19) 365 MB (Apple)
  280. Microsoft Outlook 263 MB (Microsoft Corporation)
  281.  
  282. Top Processes Snapshot by Network Use:
  283. Process (count) Input / Output (Source - Location)
  284. com.apple.WebKit.Networking 27 MB / 2 MB (Apple)
  285. Extension 360 KB / 58 KB (App Store)
  286. Mail 126 KB / 8 KB (Apple)
  287. mDNSResponder 16 KB / 15 KB (Apple)
  288. cloudd 14 KB / 5 KB (Apple)
  289.  
  290. Top Processes Snapshot by Energy Use:
  291. Process (count) Energy (0-100) (Source - Location)
  292. WindowServer 6 (Apple)
  293. com.apple.WebKit.WebContent (12) 5 (Apple)
  294. mds_stores 2 (Apple)
  295. Adobe CEF Helper (Renderer) (2) 1 (Adobe Systems, Inc.)
  296. coreaudiod 1 (Apple)
  297.  
  298. Virtual Memory Information:
  299. Physical RAM: 8 GB
  300.  
  301. Free RAM: 16 MB
  302. Used RAM: 6.16 GB
  303. Cached files: 1.83 GB
  304.  
  305. Available RAM: 1.84 GB
  306. Swap Used: 0 B
  307.  
  308. Software Installs (past 30 days):
  309. Install Date Name (Version)
  310. 2020-04-08 Zoom (4.6.20041.0408)
  311. 2020-04-09 Adobe Acrobat DC (20.006.20042) (20.006.20042)
  312. 2020-04-14 Adobe Flash Player (32.0.0.363)
  313. 2020-04-14 Adobe Pepper Flash Player (32.0.0.363)
  314. 2020-04-21 Microsoft AutoUpdate (4.22.20042003)
  315. 2020-04-28 Microsoft Excel (16.36.20041300)
  316. 2020-04-28 Microsoft Outlook (16.36.20041300)
  317. 2020-04-29 Microsoft Teams (1.00.308663)
  318. 2020-04-29 Microsoft Word (16.36.20041300)
  319. 2020-04-29 Microsoft PowerPoint (16.36.20041300)
  320. 2020-05-02 XProtectPlistConfigData (2120)
  321. 2020-05-02 MRTConfigData (1.59)
  322.  
  323. Clean up:
  324. /Library/LaunchAgents/com.bomgar.bomgar-scc-sdcust-login-drone-5BEDA2D7.plist
  325. /Users/***/bomgar-scc-20181115-114615.app/Contents/MacOS/sdcust
  326. Executable not found
  327.  
  328. Diagnostics Information (past 7-30 days):
  329. 2020-05-05 17:15:13 SophosServiceManager.app Crash
  330. Executable: /Library/Sophos Anti-Virus/SophosServiceManager.app
  331.  
  332. 2020-05-05 15:43:11 com.apple.WebKit.WebContent Memory
  333. Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
  334. Details:
  335. Bundle controller class:
  336. BrowserBundleController
  337.  
  338. 2020-05-05 12:01:35 ScreenSaverEngine.app Crash
  339. Executable: /System/Library/CoreServices/ScreenSaverEngine.app
  340. Details:
  341. Assertion failed: (0 && "Something is very wrong"), function -[CIScree
  342. nSaverOpenGLLayer copyCGLPixelFormatForDisplayMask:], file /BuildRoot/
  343. Library/Caches/com.apple.xbs/Sources/CoreImageScreenSaver/CoreImageScr
  344. eenSaver-4/Source/ScreenSaver/Layer.m, line 125.
  345.  
  346. 2020-05-03 18:35:33 Software Update.app Memory
  347. Executable: /System/Library/CoreServices/Software Update.app
  348.  
  349. 2020-05-02 10:27:42 MRT.app Memory
  350. Executable: /System/Library/CoreServices/MRT.app
  351.  
  352. 2020-04-30 14:09:31 Overcooked2.app High CPU Use
  353. Executable: /Users/***/Library/Application Support/Steam/*/Overcooked2.app
  354.  
  355. 2020-04-30 13:27:36 AppleSpell Memory
  356. Executable: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
  357.  
  358.  
  359. End of report
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