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  1. EtreCheckPro version: 6.3.5 (6D022)
  2. Report generated: 2020-12-07 19:00:59
  3. Download EtreCheckPro from https://etrecheck.com
  4. Runtime: 3:31
  5. Performance: Excellent
  6.  
  7. Problem: Computer is too slow
  8.  
  9. Major Issues:
  10. Anything that appears on this list needs immediate attention.
  11. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  12.  
  13. Minor Issues:
  14. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  15. Low disk space - This computer is running low on free hard drive space.
  16. Clean up - There are orphan files that could be removed.
  17. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  18. System modifications - There are a large number of system modifications running in the background.
  19. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.
  20. Limited drive access - More information may be available with Full Drive Access.
  21. Kernel extensions present - This computer has kernel extensions that may not work in the future.
  22.  
  23. Hardware Information:
  24. MacBook Air (Retina, 13-inch, 2018)
  25. MacBook Air Model: MacBookAir8,1
  26. 1,6 GHz Dual-Core Intel Core i5 (i5-8210Y) CPU: 2-core
  27. 8 RAM - Not upgradeable
  28. BANK 0/DIMM0 - 4 GB LPDDR3 2133
  29. BANK 1/DIMM0 - 4 GB LPDDR3 2133
  30. Battery: Health = Normal - Cycle count = 364
  31.  
  32. Video Information:
  33. Intel UHD Graphics 617 - VRAM: 1536 MB
  34. Color LCD (built-in) 2880 x 1800
  35.  
  36. Drives:
  37. disk0 - APPLE SSD AP0128M 121.33 GB (Solid State - TRIM: Yes)
  38. Internal PCI-Express 8.0 GT/s x4 NVM Express
  39. disk0s1 - EFI [EFI] 315 MB
  40. disk0s2 [APFS Container] 121.02 GB
  41. disk1 [APFS Virtual drive] 121.02 GB (Shared by 7 volumes)
  42. disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 77.09 GB used)
  43. disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 287 MB used)
  44. disk1s3 - Recovery (APFS) [Recovery] (Shared - 655 MB used)
  45. disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
  46. disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used)
  47. disk1s5 - Macintosh HD (APFS) [Fusion Drive] (Shared - 14.94 GB used)
  48. disk1s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used)
  49. disk1s6 - U****e (APFS) (Shared - 324 KB used)
  50.  
  51. Mounted Volumes:
  52. disk1s1 - Macintosh HD - Data [APFS Virtual drive]
  53. 121.02 GB (Shared - 77.09 GB used, 36.30 GB available, 26.85 GB free)
  54. APFS
  55. Mount point: /System/Volumes/Data
  56. Encrypted
  57.  
  58. disk1s2 - Preboot [APFS Preboot]
  59. 121.02 GB (Shared - 287 MB used, 26.85 GB free)
  60. APFS
  61. Mount point: /System/Volumes/Preboot
  62.  
  63. disk1s4 - VM [APFS VM]
  64. 121.02 GB (Shared - 1.07 GB used, 26.85 GB free)
  65. APFS
  66. Mount point: /System/Volumes/VM
  67.  
  68. disk1s5s1 - Macintosh HD
  69. 121.02 GB (Shared - 14.94 GB used, 36.30 GB available, 26.85 GB free)
  70. APFS
  71. Mount point: /
  72. Read-only: Yes
  73.  
  74. disk1s6 - U****e
  75. 121.02 GB (Shared - 324 KB used, 26.85 GB free)
  76. APFS
  77. Mount point: /System/Volumes/U****e
  78.  
  79. Network:
  80. Interface en3: Thunderbolt Ethernet
  81. Interface en5: Dell Universal Dock D6000
  82. Interface en0: Wi-Fi
  83. 802.11 a/b/g/n/ac
  84. Interface en4: Bluetooth PAN
  85. Interface bridge0: Thunderbolt Bridge
  86. Interface bridge0: Thunderbolt Bridge 2
  87. iCloud Quota: 16.84 GB available
  88.  
  89. System Software:
  90. macOS Big Sur 11.0.1 (20B29)
  91. Time since boot: About 12 hours
  92.  
  93. Notifications:
  94. CleanerOne.app
  95. 2 notifications (one scheduled)
  96.  
  97. Security:
  98. Gatekeeper: App Store and identified developers
  99. System Integrity Protection: Enabled
  100.  
  101. Antivirus software: Apple and CleanMyMac
  102.  
  103. Unsigned Files:
  104. Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
  105. Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
  106. Details: Exact match found in the legitimate list - probably OK
  107.  
  108. Launchd: ~/Library/LaunchAgents/com.CleanParameter.service.plist
  109. Executable: ~/Library/Application Support/.14906751585273150977/Services/com.CleanParameter.service/CleanParameter.service -s 6600
  110. Details: Domain name invalid - possibly adware
  111.  
  112. Launchd: ~/Library/LaunchAgents/com.dxo.OpticsPro11LaunchAgent.plist
  113. Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/opticsPro11LaunchAgent
  114. Details: Exact match found in the legitimate list - probably OK
  115.  
  116. Launchd: /Library/LaunchDaemons/com.CleanParameter.system.plist
  117. Executable: /Library/Application Support/.14906751585273150977/System/com.CleanParameter.system/CleanParameter.system -t com.CleanParameter.system
  118. Details: Domain name invalid - possibly adware
  119.  
  120. Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin
  121. Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin
  122. Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
  123. Plugin: ~/Library/Internet Plug-Ins/Folx3Plugin.plugin
  124.  
  125. Apps: 2
  126.  
  127. 32-bit Applications:
  128. 2 32-bit apps
  129.  
  130. Kernel Extensions:
  131. /Library/Application Support/CleverFiles/BackService.app
  132. [Not Loaded] SecureDisk.kext (1.0 - SDK 10.12)
  133.  
  134. System Launch Agents:
  135. [Not Loaded] 17 Apple tasks
  136. [Loaded] 163 Apple tasks
  137. [Running] 152 Apple tasks
  138.  
  139. System Launch Daemons:
  140. [Not Loaded] 38 Apple tasks
  141. [Loaded] 174 Apple tasks
  142. [Running] 149 Apple tasks
  143.  
  144. Launch Agents:
  145. [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-10-14)
  146.  
  147. Launch Daemons:
  148. [Loaded] com.CleanParameter.system.plist (? 15b1e615 - installed 2020-12-06)
  149. [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15)
  150. [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15)
  151. [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-05)
  152. [Not Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-10-29)
  153. [Not Loaded] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2020-03-29)
  154. [Not Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2020-06-03)
  155. [Running] com.iobit.MBHelpToolerDaemon.plist (Lulu Tang - installed 2020-12-06)
  156. [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-12-06)
  157. [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-10-14)
  158. [Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02)
  159. [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-08-13)
  160. [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-11-20)
  161. [Not Loaded] com.prosofteng.DRInstaller.plist (PROSOFT Engineering, Inc. - installed 2020-03-29)
  162.  
  163. User Launch Agents:
  164. [Not Loaded] .plist (App Store - installed 2020-11-13)
  165. [Loaded] com.CleanParameter.service.plist (? 0 - installed 2020-12-06)
  166. [Other] com.ada.MacBoosterMini8.plist (? 0 - installed 2020-12-06)
  167. [Not Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-01-01)
  168. [Not Loaded] com.dxo.OpticsPro11LaunchAgent.plist (? 0 - installed 2017-10-19)
  169. [Not Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2020-10-26)
  170. [Not Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-22)
  171. [Not Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-22)
  172. [Not Loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2020-10-10)
  173. [Running] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-12-06)
  174. [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-06-16)
  175.  
  176. User Login Items:
  177. [Not Loaded] TCLoginItemHelper (App Store - installed 2020-12-07)
  178. Modern Login Item
  179. /Applications/CleanerOne.app/Contents/Library/LoginItems/TCLoginItemHelper.app
  180.  
  181. [Not Loaded] Folx Schedule Helper (ELTIMA LLC - installed 2020-10-19)
  182. Modern Login Item
  183. /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app
  184.  
  185. [Not Loaded] LaunchHelper (App Store - installed 2020-12-06)
  186. Modern Login Item
  187. /Applications/Memory Diag.app/Contents/Library/LoginItems/LaunchHelper.app
  188.  
  189. [Not Loaded] Messenger Login Helper (App Store - installed 2020-10-19)
  190. Modern Login Item
  191. /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app
  192.  
  193. [Not Loaded] Launcher Disabler (App Store - installed 2020-11-13)
  194. Modern Login Item
  195. /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
  196.  
  197. [Not Loaded] OneDrive Launcher (App Store - installed 2020-11-13)
  198. Modern Login Item
  199. /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
  200.  
  201. [Not Loaded] ShazamHelper (App Store - installed 2020-10-19)
  202. Modern Login Item
  203. /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app
  204.  
  205. [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-08-11)
  206. Modern Login Item
  207. /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
  208.  
  209. Internet Plug-ins:
  210. AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-05)
  211. FlashPlayer-10.6: 32.0.0.453 (? - installed 2020-12-06)
  212. AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-03)
  213. AdobePDFViewer: 19.021.20058 (Adobe Systems, Inc. - installed 2019-12-03)
  214. Flash Player: 32.0.0.453 (? - installed 2020-12-06)
  215. SharePointBrowserPlugin: 14.7.7 (? - installed 2017-10-18)
  216. PepperFlashPlayer: 32.0.0.445 (Adobe Inc. - installed 2020-10-14)
  217.  
  218. Safari Extensions:
  219. ABP (App Store - installed 2020-11-18)
  220. ABP Control Panel (App Store - installed 2020-11-18)
  221. Folx (ELTIMA LLC - installed 2020-10-19)
  222. PiPifier Button (App Store - installed 2018-10-13)
  223. Shoptagr Extension (App Store - installed 2020-10-02)
  224.  
  225. 3rd Party Preference Panes:
  226. Flash Player (Adobe Inc. - installed 2020-10-29)
  227.  
  228. Backup:
  229. Time Machine information not available without Full Drive Access.
  230. 7 local snapshots
  231. Oldest local snapshot: 2020-12-05 11:53:40
  232. Last local snapshot: 2020-12-07 14:17:56
  233.  
  234. Performance:
  235. System Load: 2.81 (1 min ago) 2.64 (5 min ago) 2.37 (15 min ago)
  236. Nominal I/O speed: 0.65 MB/s
  237. File system: 37.04 seconds
  238. Write speed: 401 MB/s
  239. Read speed: 1315 MB/s
  240.  
  241. CPU Usage Snapshot:
  242. Type Overall
  243. System: 7 %
  244. User: 14 %
  245. Idle: 79 %
  246.  
  247. Top Processes Snapshot by CPU:
  248. Process (count) CPU (Source - Location)
  249. EtreCheckPro 11.44 % (Etresoft, Inc.)
  250. com.apple.WebKit.WebContent (8) 10.34 % (Apple)
  251. WindowServer 7.92 % (Apple)
  252. sysmond 5.64 % (Apple)
  253. kernel_task 1.00 % (Apple)
  254.  
  255. Top Processes Snapshot by Memory:
  256. Process (count) RAM usage (Source - Location)
  257. com.apple.WebKit.WebContent (8) 715 MB (Apple)
  258. kernel_task 225 MB (Apple)
  259. EtreCheckPro 219 MB (Etresoft, Inc.)
  260. Safari 201 MB (Apple)
  261. AppleSpell 201 MB (Apple)
  262.  
  263. Top Processes Snapshot by Network Use:
  264. Process (count) Input / Output (Source - Location)
  265. mDNSResponder 2 MB / 2 MB (Apple)
  266. biometrickitd 1 MB / 374 KB (Apple)
  267. remoted 300 KB / 413 KB (Apple)
  268. netbiosd 99 KB / 17 KB (Apple)
  269. corespeechd 89 KB / 1 KB (Apple)
  270.  
  271. Top Processes Snapshot by Energy Use:
  272. Process (count) Energy (0-100) (Source - Location)
  273. WindowServer 11 (Apple)
  274. com.apple.WebKit.WebContent (8) 4 (Apple)
  275. Safari 3 (Apple)
  276. com.apple.AppleUserHIDDrivers (8) 1 (Apple)
  277. Finder 1 (Apple)
  278.  
  279. Virtual Memory Information:
  280. Physical RAM: 8 GB
  281.  
  282. Free RAM: 34 MB
  283. Used RAM: 5.58 GB
  284. Cached files: 2.39 GB
  285.  
  286. Available RAM: 2.42 GB
  287. Swap Used: 187 MB
  288.  
  289. Software Installs (past 30 days):
  290. Install Date Name (Version)
  291. 2020-11-13 macOS Big Sur (11.0.1)
  292. 2020-11-13 macOS 11.0.1 (11.0.1)
  293. 2020-11-13 MRTConfigData (1.72)
  294. 2020-11-13 Numbers (10.0)
  295. 2020-11-13 Pages (10.0)
  296. 2020-11-13 OneDrive (20.169.0823)
  297. 2020-11-18 The Unarchiver (4.2.4)
  298. 2020-11-18 Adblock Plus (2.1.6)
  299. 2020-11-20 Microsoft Teams (1.00.330874)
  300. 2020-11-25 Zoom (5.4.58903.1122)
  301. 2020-12-02 Keynote (10.0)
  302. 2020-12-04 XProtectPlistConfigData (2136)
  303. 2020-12-06 Adobe Flash Player (32.0.0.453)
  304. 2020-12-06 MacBooster 8 (1.0)
  305. 2020-12-06 Memory Diag (2.4.8)
  306. 2020-12-07 Cleaner One Lite (6.1.4)
  307.  
  308. Clean up:
  309. ~/Library/LaunchAgents/com.ada.MacBoosterMini8.plist
  310. /Applications/MacBooster 8.app/Contents/Resources/MacboosterMini.app/Contents/MacOS/MacboosterMini
  311. Executable not found
  312.  
  313. Diagnostics Information (past 7-30 days):
  314. 2020-12-06 09:59:04 WindowServer High CPU Use (2 times)
  315. Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
  316.  
  317. 2020-12-04 07:10:50 signpost_reporter High CPU Use
  318. Executable: /usr/libexec/signpost_reporter
  319.  
  320. 2020-12-02 11:22:22 installd High CPU Use
  321. Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd
  322.  
  323.  
  324. End of report
  325.  
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