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Re Louis Rossmann's The horrible truth about Apple's repeate

Nov 5th, 2018
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  1. Re Louis Rossmann's The horrible truth about Apple's repeated engineering failures.
  2. https://www.youtube.com/watch?v=AUaJ8pDlxi8&lc=UgzdOyPqMz17fKwJFW14AaABAg.8imqZDfUylA8nG8NiYeBtl
  3. ​@S Lam *fucken Chrome deleted my comment & reloaded the page!!!*
  4.  
  5. Fast is not a speed; fast means not moving and I never said fast: free:fast::swift:slow::quick:qualm::speedy:idle::hasty:laggy::fleet:laden. Seatbelts and glue are fast. The benchmarks were more 15%, not 5%, swifter.
  6.  
  7. I don't see any Facebook groups for computer problems. So I don't know how many problems each brand gets. The reason you don't see the same problems from other brands is that they sell a dozen models each year, most of which are crap so after a few years users hand them down to their kids or sell them for scrap when they underperform or break; they get what they expect so they don't start hate threads.
  8.  
  9. What's Louis's source for the 6-month life for reworked boards claim? Statistics, not anecdotes.
  10.  
  11. I'll see your appeals to FB groups I still don't know the names or links to and raise you real links:
  12.  
  13. google.com/search?q=Dell+failures
  14.  
  15. https://www.squaretrade.com/htm/pdf/SquareTrade_laptop_reliability_1109.pdf (2009)
  16. "Among our conclusions, we find that the average total failure rate of laptops to be 31% over 3 years.
  17. While netbooks appear to malfunction slightly more than laptops, the lack of data on netbooks over a year old means that the results are far from conclusive. In terms of brands, ASUS & Toshiba stood out as the most reliable manufacturers; while Acer, Gateway & HP had failure rates significantly higher than the average.
  18. ...
  19. 3 Year Laptop Malfunction Rates by Manufacturer
  20. Asus 15.6% Toshiba 15.7% Sony 16.8% Apple 17.4% Dell 18.3% Lenovo 21.5% Acer 23.3% Gateway 23.5% HP 25.6%"
  21.  
  22. https://www.squaretrade.com/htm/pdf/cell_phone_comparison_study_nov_10.pdf (2010)
  23. "Reported Malfunction Rate after 12 Months
  24. iPhone 4* 2.1% iphone 3GS 2.3% Motorola* 2.3% HTC* 3.7% Blackberry 6.3% Other Smart Phones 6.7%"
  25.  
  26. https://www.extremetech.com/gaming/131739-microsoft-analyzes-over-a-million-pc-failures-results-shatter-enthusiast-myths (2012)
  27. "I actually built Business Class Desktops, Workstations, and Servers for HP. I don't own an HP anything!
  28.  
  29. They had an entire line building Desktops where no one had ANY background in computers except the line supervisor, and the primary language on the line was Spanish. This is in the mid-west mind you.
  30. Care to guess how the QA failure rate for that line was like compared to the other lines?
  31.  
  32. Predictibly horrible. Oh, and before you start screaming that I'm being "racist", I happen to be Hispanic. The problem was a lack of competency to be doing the work."
  33.  
  34. http://techgenix.com/laptop-and-pc-failure-rates/ (2018)
  35. "I’ve been using Dell PC’s for the past 10 years and I would say my failure rate for the last three years is averaging 5 to 10 percent per year on 75 computers. Before that, it was close to zero. Laptop and PC failure rates are often high mostly because of bad hard drives, though I have a bunch of Optiplex 990s that fail repeatedly. Otherwise, it is all dead power supplies and cooling fans."
  36.  
  37. https://www.zdnet.com/article/consumer-reports-notebook-reliability-survey/ (2015)
  38. "In the survey, almost 20 percent of respondents reported a breakdown in the first 3 years of use, most of them seriously affecting system use.
  39.  
  40. Apple, as in year's past, has the most reliable notebooks by far - a 10 percent breakdown rate in the first 3 years - with Samsung and Gateway distant seconds at 16 percent, and the rest of the industry - including Acer, Lenovo, Toshiba, HP, Dell and Asus, at 18-19 percent.
  41.  
  42. Windows machines used more than 20 hours a week - average for Windows systems - have a higher break rate. Apple users report using their machines an average of 23 hours a week, 15 percent more. More hours, fewer breakdowns, what's not to like?
  43. ...
  44. Windows machines are more likely to be lemons: among those that broke, 55 percent did so multiple times. The figure for Apple was 42 percent.
  45. ...
  46. High early failure rates may be a key factor in another of CR's findings: 71 percent of Apple notebook owners were completely satisfied with system reliability; only 38 percent of Windows notebook owners were. Ouch!"
  47.  
  48. This story provoked several dopes' incredulose griping in the comments, so I'll include more of the same coverage that they couldn't find on their own.
  49.  
  50. https://fossbytes.com/laptop-reliability-survey-this-is-the-best-laptop-that-beats-them-all/ (2015)
  51. "Overall, as a result of past years, Apple makes the most reliable notebooks with a 10 percent breakdown rate in first 3 years.
  52. ...
  53. Apple MacBook Air – 7 percent
  54. Apple MacBook Pro – 9 percent
  55. Gateway NV – 13 percent
  56. Gateway LT – 14 percent
  57. Samsung ATIV Book – 14 percent
  58. Lenovo ThinkPads – 15 percent
  59. Dell XPS line – 15 percent
  60. HP Pavillion – 16 percent
  61. HP premium ENVY – 20 percent
  62. Lenovo Y Series – 23 percent"
  63.  
  64. 15 divided by 9 is 5/3; 5/3 multiplied by 115% is 1.9; thus MacBook Pro works twofold as well as Dell XPS and Lenovo ThinkPad. This is why statistics is important, to counter your blue collared innumerate sampling bias.
  65.  
  66. https://www.thurrott.com/mobile/microsoft-surface/132728/consumer-reports-microsoft-surface-dead-last-reliability (2017)
  67. "Estimated breakage rate by the end of the 2nd year of ownership
  68. Apple 10% Samsung 16% Acer 18% HP 20% Asus 20% Lenovo 21% Dell 22% Toshiba 24% Microsoft 25%
  69. ...
  70. We have about 100 Apple machines between portables and iMacs and in the last 2 years I have only had two with hardware issues, one was bad pretty much out of the box, the other was about 2-3 years old. We also have about 150 Dell desktops and we tend to lose one every 6-7 weeks due to a hardware issue. We tried the Surface Pro 4 at one point but they had too many issues out of the gate and we returned them and went back to Dell.
  71. ...
  72. I work for that place which has a lot of photographers shooting for that magazine with the gold rectangle as a logo. They pretty much exclusively use Macs everywhere with some exceptions. The e-waste bins (which I frequent) occasionally have Mac laptops in them. They've been in the field hit, run over, bent in half and every one of them clearly have a lot of miles on them before meeting their demise. Eventually they'll break if you keep pounding tent stakes with them. The telling thing is the age of what gets recycled.
  73.  
  74. A few years ago, there was a raft of 9 year old G4 Titanium PowerBooks in there - beaten to death, some with travel stickers all over them, recently used but most of them still booted up. I'm thinking "they're still using these???" Yup. There were also some 2009 Mac Book Pros in there at the same time. They had more issues with liquids and bending/breaking screens when they take a hard shot but apparently not as durable as the Titaniums. I've made four good 2009 Mac Book Pros out of about 10 dead ones from the field and I still use them.
  75.  
  76. Apple fixed those issues by using milled aluminum cases instead of the stamped aluminum on the 2009 Mac Book Pro. I've waited patiently for the newer Macs to show up in e-waste and only found one that was drowned. The rest will be in the field for 10 years."
  77.  
  78. The above CR link exists but a few commenters were too stupid to fix the URL.
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