Config.pm

# --
# Kernel/Config.pm - Config file for OTRS kernel
# Copyright (C) 2001-2011 OTRS AG, http://otrs.org/
# --
# $Id: Config.pm.dist,v 1.25 2011/09/16 10:58:28 mg Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
#  Note:
#
#  -->> OTRS does have a lot of config settings. For more settings
#       (Notifications, Ticket::ViewAccelerator, Ticket::NumberGenerator,
#       LDAP, PostMaster, Session, Preferences, ...) see
#       Kernel/Config/Defaults.pm and copy your wanted lines into "this"
#       config file. This file will not be changed on update!
#
# --

package Kernel::Config;

use utf8;

sub Load {
    my $Self = shift;
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
    #                                                      #
    #         Start of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #

    # ---------------------------------------------------- #
    # database settings                                    #
    # ---------------------------------------------------- #
    # DatabaseHost
    # (The database host.)
    $Self->{'DatabaseHost'} = 'localhost';
    # Database
    # (The database name.)
    $Self->{'Database'} = 'otrs';
    # DatabaseUser
    # (The database user.)
    $Self->{'DatabaseUser'} = 'otrs';
    # DatabasePw
    # (The password of database user. You also can use bin/otrs.CryptPassword.pl
    # for crypted passwords.)
    $Self->{'DatabasePw'} = 'hot';
    # DatabaseDSN
    # (The database DSN for MySQL ==> more: "man DBD::mysql")
    $Self->{DatabaseDSN} = "DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";

    # (The database DSN for PostgreSQL ==> more: "man DBD::Pg")
    # if you want to use a local socket connection
#    $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};";
    # if you want to use a tcpip connection
#    $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};host=$Self->{DatabaseHost};";
    # if you have PostgresSQL 8.1 or earlier, activate the legacy driver with this line:
#    $Self->{DatabasePostgresqlBefore82} = 1;

    # ---------------------------------------------------- #
    # fs root directory
    # ---------------------------------------------------- #
    $Self->{Home} = 'C:/OTRS/OTRS';

    # ---------------------------------------------------- #
    # insert your own config settings "here"               #
    # config settings taken from Kernel/Config/Defaults.pm #
    # ---------------------------------------------------- #
    # $Self->{SessionUseCookie} = 0;
    # $Self->{CheckMXRecord} = 0;

    # ---------------------------------------------------- #

    # ---------------------------------------------------- #
    # data inserted by installer                           #
    # ---------------------------------------------------- #

    $Self->{LogModule}          = 'Kernel::System::Log::File';
    $Self->{LogModule::LogFile} = 'C:/OTRS/OTRS/var/log/otrs.log';
    # $DIBI$
    $Self->{'DefaultCharset'} = 'utf-8';
    #+ аутентификация + авторизация LDAP
    # Enable LDAP Authentication Sync for Agent #
    $Self->{'AuthSyncModule'} = 'Kernel::System::Auth::Sync::LDAP';
    $Self->{'AuthSyncModule::LDAP::Host'} = 'w2003.smallbusiness.local';# заменить значение !
    $Self->{'AuthSyncModule::LDAP::BaseDN'} = 'OU=Agents OTRS,dc=smallbusiness,dc=local';# заменить значение !
    $Self->{'AuthSyncModule::LDAP::UID'} = 'sAMAccountName';
    $Self->{'AuthSyncModule::LDAP::AccessAttr'} = 'member';
    $Self->{'AuthSyncModule::LDAP::SearchUserDN'} = 'CN=otrs,CN=Users,dc=smallbusiness,dc=local';# заменить значение !
    $Self->{'AuthSyncModule::LDAP::SearchUserPw'} = 'password';# заменить значение !
    # Enable Agent Mapping from LDAP to DB #
    $Self->{'AuthSyncModule::LDAP::UserSyncMap'} = {
    UserFirstname => 'givenName',
    UserLastname => 'sn',
    UserEmail => 'mail',
    };

    $Self->{'AuthSyncModule::LDAP::UserSyncInitialGroups'} = [
        'users',
    ];
    $Self->{'AuthModule::LDAP::Params'} = {
    port => 389,
    timeout => 120,
    async => 0,
    version => 3,
    };
	# Authenticate customer users against an LDAP backend  #
   $Self->{CustomerUser} = {
      Name => 'Active Directory',
      Module => 'Kernel::System::CustomerUser::LDAP',
      Params => {
         Host => 'w2003.smallbusiness.local', # заменить значение !
         BaseDN => 'OU=Customers OTRS,dc=smallbusiness,dc=local', # заменить значение !
         SSCOPE => 'sub',
         UserDN => 'CN=otrs,CN=Users,dc=smallbusiness,dc=local', # заменить значение !
         UserPw => 'password', # заменить значение !
         AlwaysFilter => '(&(objectcategory=person)(objectclass=user)(mail=*)(!(description=built-In))(!(userAccountControl:1.2.840.113556.1.4.803:=2)))',
         SourceCharset => 'utf-8',
         DestCharset   => 'utf-8',
        },

     ReadOnly => 1,
     CustomerKey => 'sAMAccountName',
     CustomerID => 'mail',
     CustomerUserListFields => ['givenname', 'sn', 'mail'],
     CustomerUserSearchFields => ['displayName','sAMAccountName','givenName', 'sn', 'mail','description'],
     CustomerUserSearchPrefix => '',
     CustomerUserSearchSuffix => '*',
     CustomerUserPostMasterSearchFields => ['displayName','sAMAccountName','givenName','sn','mail','description'],
     CustomerUserNameFields => ['givenname', 'sn'],
     CustomerUserExcludePrimaryCustomerID => 0,
     CacheTTL => 120,
      Map => [
         [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
         [ 'UserFirstname', 'Firstname', 'givenName', 1, 1, 'var' ],
         [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
         [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
         [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
         [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
         [ 'UserPhone', 'Phone', 'telephoneNumber', 1, 0, 'var' ],
         [ 'UserAddress', 'Address', 'postalAddress', 1, 0, 'var' ],
         [ 'UserStreet', 'Street', 'streetAddress', 1, 0, 'var' ],
         [ 'UserCity', 'City', 'l', 1, 0, 'var' ],
         [ 'UserZip', 'ZIP', 'postalCode', 1, 0, 'var' ],
         [ 'UserCountry', 'Country', 'co', 1, 0, 'var' ],
         [ 'UserComment', 'Comment', 'wWWHomePage', 1, 0, 'var' ],
         ],
   };

    #- аутентификация + авторизация LDAP
	#+ single sign on
	$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::HTTPBasicAuth';
	$Self->{'Customer::AuthModule::LDAP::Charset'} = 'utf-8';
	$Self->{'Customer::AuthModule::LDAP::SourceCharset'} = 'utf-8';
	$Self->{'Customer::AuthModule::LDAP::DestCharset'} = 'utf-8';
	$Self->{'Customer::AuthModule::HTTPBasicAuth::Replace'} = 'smallbusiness\\'; # заменить значение ! при опции SSPIOmitDomain On вся строка не требуется
    $Self->{CustomerPanelLoginURL} = 'http://yandex.ru'; # заменить значение !
    $Self->{CustomerPanelLogoutURL} = 'http://google.com'; # заменить значение !

	$Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth';
	$Self->{'AuthModule::LDAP::Charset'} = 'utf-8';
	$Self->{'AuthModule::LDAP::SourceCharset'} = 'utf-8';
	$Self->{'AuthModule::LDAP::DestCharset'} = 'utf-8';
	$Self->{'AuthModule::HTTPBasicAuth::Replace'} = 'smallbusiness\\'; # заменить значение ! при опции SSPIOmitDomain On вся строка не требуется
    $Self->{AgentPanelLoginURL} = 'http://yandex.ru'; # заменить значение !
    $Self->{AgentPanelLogoutURL} = 'http://google.com'; # заменить значение !
    #- single sign on

    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
    #                                                      #
    #           End of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
}

# ---------------------------------------------------- #
# needed system stuff (don't edit this)                #
# ---------------------------------------------------- #
use strict;
use warnings;

use vars qw(@ISA $VERSION);
$VERSION = qw($Revision: 1.25 $)[1];

use Kernel::Config::Defaults;
push (@ISA, 'Kernel::Config::Defaults');

# -----------------------------------------------------#

1;