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May 27th, 2019
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  1. Here are 5 out of {so many|a lot of|many|numerous} {advantages|benefits} of {using|utilizing} a Chatbot;
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  3. -{Improved|Enhanced} {Customer Service|Customer Support|Customer Care|Client Service}: {A survey|A study} {shows|reveals} that 83% of online {shoppers|consumers|buyers} {need|require} {support|assistance} {during|throughout} shopping. So, your {customers|clients|consumers} {may|might} {require|need} {help|assist} {trying|attempting} to {understand|comprehend} which {products|items} fit their needs/budgets {any time|whenever|at any time} of the day. A chatbot will {provide|offer|supply} real-time {assistance|support|help} like a sales {person|individual} in {a real|a genuine} {store|shop}, {offer|provide|use} an interactive {communication|interaction} where they {also|likewise} ask {questions|concerns} to {understand|comprehend} the {real|genuine} {problem|issue}. {Using|Utilizing} text and voice, they can {present|provide} {customers|clients|consumers} {rich|abundant} {content|material} with {product|item} pages, images, videos {etc|and so on}. This {means|implies|indicates|suggests} that a chatbot will {provide|offer|supply} {an extensive|a comprehensive|a substantial} {customer|client|consumer} {assistance|support|help}, always-available {customer|client|consumer} {support|assistance} and proactive {customer|client|consumer} interaction.
  4. -{Better|Much better} Engagement: It {is important|is essential|is very important|is necessary} to keep your {customers|clients|consumers} engaged with your {brand|brand name} and this is why {companies|business} are {using|utilizing} {social media|social networks} marketing. Engaging {customers|clients|consumers} through {social media|social networks} will increase your sales by 20% to 40%. While this sounds {good|great|excellent}, a chatbot will {definitely|certainly|absolutely} {add to|contribute to} the experience {because|since|due to the fact that} a character driven experience to the {customers|clients|consumers} {helps|assists} in {better|much better} engagement.
  5. {Cost|Expense} {Savings|Cost Savings}: {Implementing|Executing|Carrying out} {a full|a complete} {functioning|working|operating} chatbot is {way|method} {cheaper|less expensive|more affordable} and faster than {creating|producing|developing} a cross platform app or {hiring|employing|working with} {employees|workers|staff members} for each {task|job}. {Since|Because|Considering that|Given that} chatbots are automated {solutions|services|options}, they {allow|enable|permit} {organizations|companies} to {handle|deal with|manage} {many|numerous|lots of} {customers|clients|consumers} {at once|at the same time|simultaneously}, and {simultaneously|at the same time|concurrently|all at once}. By "{employing|utilizing|using}" chatbots that {complements|matches} human {agents|representatives}, you will not {only|just} {save on|save money on|minimize} {employee|worker|staff member} {costs|expenses} {but|however} you will {also|likewise} {avoid|prevent} the {problems|issues} {caused by|triggered by|brought on by} human {errors|mistakes}.
  6. -{Monitoring|Tracking} {Consumer|Customer} Data and {Gaining|Getting|Acquiring} Insights: Chatbots are {great|fantastic|terrific|excellent} tools to {communicate|interact} with {customers|clients|consumers}. With the feedback they {collect|gather} through {simple|easy|basic} {questions|concerns}, you can make {improvements|enhancements} on your services/products, you can {also|likewise} them to track {purchasing|buying|acquiring} patterns and {consumer|customer} behaviours by {monitoring|keeping track of|keeping an eye on} user {data|information}. {Monitoring|Keeping track of|Keeping an eye on} user {data|information} {helps|assists} {a company|a business} to {decide|choose} "which {products|items} to market {differently|in a different way}, which to market more and which to redevelop".
  7. -{Rapid|Fast|Quick} and Increasing {Growth|Development} in Messenger apps: 65% of {smartphone|mobile phone|smart device} users {don't|do not} download {new|brand-new} apps in a month. {Since|Because|Considering that|Given that} users have their core apps such as Facebook, Whatsapp, Messenger etc, they {hardly|barely} download {new|brand-new} ones. {Therefore|For that reason}, {integrating|incorporating} your own chatbot into {one of|among} the popular platforms that your {customers|clients|consumers} {use|utilize} daily, can be {better|much better} than {building|developing|constructing} {a new|a brand-new} app by {saving|conserving} {money|cash|loan} and time (take your product/service to where your {consumers|customers} are {spending|investing} their time).
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